Bill Dodge Hyundai

Good service. Easy to find location. Nice waiting area. Thanks for compliment frond and snacks. Easy to find location. Nice waiting area. Thanks for compliment frond and snacks. More

This place is an absolute joke and I’m embarrassed I gave them my business. Where do I even start! This was my first car purchase and I obviously chose the wrong place to go. I drove 7 hour round trip to buy them my business. Where do I even start! This was my first car purchase and I obviously chose the wrong place to go. I drove 7 hour round trip to buy a car from them. When we first walked in, no one was there to greet us and just gave us a blank stare, until Brian came over and helped us. They said it needs some work for the dashboard, tires and brakes. Okay that’s totally fine! Gave me a loaner and I appreciate that. Here is where things get sketchy.. we drive back ANOTHER 7 hours to pick up the car. As we are inspecting it we noticed there are damaged parts that obviously were completely looked over and our floor mats and cup holder mats around the car are missing.. they were there when we bought it! So the guy who details the car comes out and didn’t speak any English and had no idea what we were talking about when asked where the missing items are. I was assured to get everything I was concerned with fixed (about 5 things I noticed within the first day)and was sent home in a loaner car. So over a month and a half later I get told my car is ready and they will meet me half way! Great! However, they threw away our floor mats and cup holder mats cause they were “damaged” and REFUSED to replace them! Why would you not replace something you threw away?! and guilt tripped me about putting $5k into work into my car already so they won’t spend another $100 to give me the things they disposed of. Okay, that was your problem when you bought the car from auction? I didn’t buy the car “as is” I bought it how I was told it was going to be fixed with all my concerns. Not my problem. So they had their driver meet me half way and returned my car EXTREMELY dirty, food pieces everywhere, floor covered in dirt, even in the back seat where NONE of us have even sat. It was perfectly clean we I had to return it to them to fix it. They left me a nice 2 inch gouged out scratch in the front of my car and returned it to me with my temp plates expired because they had my car for over a month. They made my first car buying experience absolute xxxx and I will NEVER give them my business again and I hope you don’t either. Work on your customer service and communication because both are absolutely terrible. 👎🏼 More

Issues with vehicle were quickly identified once seen. Unfortunately, this location does not have loaner vehicles. This is problematic for a car w/low miles and under and full warranty. Unfortunately, this location does not have loaner vehicles. This is problematic for a car w/low miles and under and full warranty. More

Oil & filter was reason for visit but it took longer due to amount of customers.. to amount of customers.. More

Bill Dodge has been great to do business with! They always get me in fairly quickly whenever I need something done! Everyone is very friendly and accomodating! They always get me in fairly quickly whenever I need something done! Everyone is very friendly and accomodating! More

Great service! Brian was fast and efficient! I will be back for future service and appointments Brian was fast and efficient! I will be back for future service and appointments More

Recall and brake check preformed in reasonable time. Excellent communication with the service department. Thanks! Excellent communication with the service department. Thanks! More

Service Department is friendly and thorough. Easy to get an appointment. Very friendly on the phone. Easy to get an appointment. Very friendly on the phone. More

Car brought in for regular maintenance and to handle a recall. Service was completed in a timely manner. recall. Service was completed in a timely manner. More

Everyone was courteous and caring. The timing ran longer than I expected but they kept giving me updates. The visit was fine. The timing ran longer than I expected but they kept giving me updates. The visit was fine. More