Bill Dodge Buick GMC

Brian worked very hard to make this purchase come to fruition. He was persistent without being annoying. We worked on a purchase price that was agreable to both parties and vehicle delivery went smoothl fruition. He was persistent without being annoying. We worked on a purchase price that was agreable to both parties and vehicle delivery went smoothly. Everyone I had contact with at the dealership personally or on the phone was very friendly and helpful. This is the 4th vehicle I have purchased or leased at this dealership. I'm looking forward to excellent customer service from the service department as well. However, I was disappointed with the GM Rewards card earnings program. I was not able to use all of my earnings and the GM Card customer service reps were not helpful. As a result I will cancel my GM Credit card but continue to support the dealership since this was not a dealership issue but a GM issue. Thank you GM for taking my tax dollars and also keeping by earnings dollars. Let's hope you don't screw up your restructering like you did the rewards program. More

This the 4th vehicle we have either leased or bought at Bill Dodge and Dave has been the salesman for at least three vehicles. it has been a great experiance dealing with Dave. Not pushy and VERY helpful. Bill Dodge and Dave has been the salesman for at least three vehicles. it has been a great experiance dealing with Dave. Not pushy and VERY helpful. Sees to your needs and follows up on sales or service concerns. We have your vehicles serviced there and that too has been a real comfort knowing that my wife's vehicle is being serviced right the first time. We will continue to take our business to Bill Dodge and tell your friends about the way we have always been treated there. More

We purchesed a Buick Lucerne on Saturday April 25,2009. We found that it was a very easy and enjoyable experience. Jules Guerin was really easy to speak with and answered all of our questions. He took time We found that it was a very easy and enjoyable experience. Jules Guerin was really easy to speak with and answered all of our questions. He took time to explain the features of the vehicle to my wife and he made her feel very comfortable. We also dealt with Chenoa Fickett the Finace Manger. She was extremely friendly and explained all of the differant options that was available to us. The process was quick and easy! More

Our family deals exclusively with this dealership. Ritchie is the reason we keep returning. He deals honestly and provides exceptional customer service. He knows what we want and gives us the best d Ritchie is the reason we keep returning. He deals honestly and provides exceptional customer service. He knows what we want and gives us the best deal the first time. If the dealership doesn't have the inventory we are looking, they will find it. The dealership overall will follow up and forward the reminders that are some time necessary to make sure the vehicle is well maintained. When it it time to purchase a new vehicle, there is no pressure to purchase on any given day. Anyone in the dealership provides the information that is needed and the service and price will seal the deal. More

I just recently purchssed a new Sierra truck, my second from this dealership and from my saleperson David Durocher. David is the bomb when it comes to service. He is the only salesperson I have bought fr from this dealership and from my saleperson David Durocher. David is the bomb when it comes to service. He is the only salesperson I have bought from multiple times, not an eay task for him on his part. I was just in two days ago for a look at a third vehicle from Bill Dodge. I was still impressed by the level of service everyone expressed. We got to take the vehicle home overnight and use the next day for a lengthy test drive, even when we were late to show up by several hours no pushy salesman called to locate us. The same goes for Chenoa for her level of service and willingness to get the answers from the correct source if she can't answer it. I wouldn't think twice of buying from here and feeling like I wasn't run over from a bullying salestaff even in this market. More

I recently purchased a new GMC Sierra pickup From Bill I recently purchased a new GMC Sierra pickup From Bill Dodge and the experience was a pleasure from beginning to end. The salesman (Jules) was friend I recently purchased a new GMC Sierra pickup From Bill Dodge and the experience was a pleasure from beginning to end. The salesman (Jules) was friendly and courteous, more like having a conversation with an old friend than the pushy salesmen I've dealt with at other dealerships in the past. Shen was able to arrange financing for me at a better rate than I had found anywhere else. I have purchased several aftermarket items; bedliner, tube steps, ladder rack, etc. since buying the truck and Mike has always been able to get what I wanted, usually at as good or better price than any I could find. The only problem I have had with the truck is a wire that disconnected on the horn, which they fixed in about 5 minutes when I stopped to ask about it. It's nice to have a dealership close to home that I enjoy doing business with. More

This wa our second purchase from Bill Dodge and Dave Durocher. We found Dave to be knowledgable,helpful and 'no pressure'. He wants to sell you what you want and goes out of his way to get to know you. Durocher. We found Dave to be knowledgable,helpful and 'no pressure'. He wants to sell you what you want and goes out of his way to get to know you. Richie Axelson was friendly, helpful, went the extra mile to find us a car and deal that fit our needs, even driving to Brunswick to pick it up! More

My experince with this group could not have been more positive. With less than perfect credit, Charlie worked overtime to get financing for me. He went above and beyond what was required of him! From be positive. With less than perfect credit, Charlie worked overtime to get financing for me. He went above and beyond what was required of him! From beginning to end, I was treated with respect and professional courtesy. I would highly recommend this group to anyone in the market for a quality pre-owned vehicle. More

My son and I have bought trucks from Garry Connors, and he went to great lengths to get what we wanted at the best prices, returned calls, did follow-ups, was friendly, and earned our business. The ser he went to great lengths to get what we wanted at the best prices, returned calls, did follow-ups, was friendly, and earned our business. The service at Bill Dodge is second to none in Maine. I've had automobiles for over 50 yrs. and never have I found service this good. The service underwriters are very experienced, have longevity @ the dealership, are friendly, and get to know you by site and name. My service has always been done at a very fair price at Bill Dodge, Westbrook. They are very thorough and professional and service done in a timely manner. More

I have used this dealership for several service trips now, and I plan to make them my exclusive dealership for service, and sales if the time arrises again. I purchased a Pontiac G6GT from another site now, and I plan to make them my exclusive dealership for service, and sales if the time arrises again. I purchased a Pontiac G6GT from another site and was not happy with the service department, and was recommended to try this one. The service staff are very friendly and most eager to not only answer any questions you may have but also FIX the problem. So far I have not had to return with an ongoing issue. The service drop off area is clean, and easy to get into, they have an automatic garage door so that you exit your vehicle inside which is great in bad weather. The hours they are open was unexpected for me, because they have late hours which is also great for drop off and pick up without affecting work hours. They also have a service that will take you to work in Portland if you need to drop your car off during your daytime working hours. I have to have my vehicle inspected (which is offered free of charge on my new G^), and an oil change and alignment this month, and I am actually excited that I will be able to take it to the Westbrook location for service! Thanks Bill Dodge Westbrook for exceeding my expectations in the service department. This is the FIRST time since I have been back home in the last six years that I have found a service department that I truely trust my vehicle with. More