Bill Dodge Buick GMC
Westbrook, ME
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2017 GMC Sierra 1500 SLT The entire team at Bill Dodge was extremely helpful and nice. They made it a fun experience and answered all my questions, no matter how small. Chris The entire team at Bill Dodge was extremely helpful and nice. They made it a fun experience and answered all my questions, no matter how small. Chris Harper went above and beyond to make sure everything went like clockwork. Rick made the paperwork portion painless and Al was great teaching me how my new truck worked. I drove up from Massachusetts because of the great customer service and the huge inventory. More
Excellence Friendly people and they're easy to work with. They were upfront with me they didn't xxxxxxxx me I like that. That's about all I have to say. Friendly people and they're easy to work with. They were upfront with me they didn't xxxxxxxx me I like that. That's about all I have to say. More
Excellent Sales Experience Excellent in all ways. Responsive, attentive, not pushy. Debbie and Frank worked very hard to find us the car we wanted. Our future business will d Excellent in all ways. Responsive, attentive, not pushy. Debbie and Frank worked very hard to find us the car we wanted. Our future business will depend more on infiniti (phasing out the car we love - QX-70) than our experience with the dealership. More
Worst experince ever dealing with Bill Dodge auto group The Sales Representative Steve Miles and I made an agreement on the price and even shook hands, but after reviewing the paperwork he had adjusted the The Sales Representative Steve Miles and I made an agreement on the price and even shook hands, but after reviewing the paperwork he had adjusted the prices to reflect an extra $829.00 increase. The worst part is the general manager John Mallia refused to refund my money after acknowledging the additional increase. All they wanted to do is give me free trinkets and all I wanted was my refund. If I wanted the trinkets I would of purchased them with the new Buick. General manager John Mallia did not even have the common courtesy to respond to my email. New Buick was delivered dirty, recall needed, NO state inspection sticker and a shake in the front end of my new 2014 Buick Lacrosse. I had to take the vehicle to O'Connor GMC to correct the problems. More
I must say that I had a great experience working with I must say that I had a great experience working with Matt, even though wew only met and made a deal within a few short hours. Everyone that I met a I must say that I had a great experience working with Matt, even though wew only met and made a deal within a few short hours. Everyone that I met at Bill Dodge was very friendly and helpful. Matt was very capable of answering any questions that I had regarding the product you offer, (in my case the 2011 GMC truck). After a brief conversation, he was able to find the vehicle that suited me perfectly. I also met Matt Taiani from the service area, and Mike Bean from the accessories department, they were also friendly and knowlegable. Your team there made the experience rather pleasent, not at all what I have run into at other dealers, (names witheld)! Thank you for all of your help, and I would definately recommend this dealer to a friend. Bob Plummer More
Bill Dodge has given another better than positive experience. Brian was extremely cordial and knowledgeable. He went far and above any expectations to get me in to the car I wanted. He took the time experience. Brian was extremely cordial and knowledgeable. He went far and above any expectations to get me in to the car I wanted. He took the time to explain all the features and how to operate them. I have had other Bill Dodge sale and service people assist me. All have impeccable customer service. If you are looking for a new or used vehicle, shop around if you want but, chances are, you will be happy with the service and inventory of the Bill Dodge people. More
I had a great expirence with Bill Dodge. Brian Oleson was the best salesman I have ever delt with!! He was right there to help me pick the right truck for me. I would highly recommend him and this dealership the best salesman I have ever delt with!! He was right there to help me pick the right truck for me. I would highly recommend him and this dealership! Thank you very much!! More
I purchased a brand new Buick Verano at Bill Dodge after being a Honda owner for 16 years. I had originally gone to just do a test drive to check out this new line from Buick. I always thought of Buick as a being a Honda owner for 16 years. I had originally gone to just do a test drive to check out this new line from Buick. I always thought of Buick as an "old man" car line but boy, the Verano is a beauty! When I got to the dealer it was about ten minutes before they opened. Thaddeus in sales let me in and explained it was his day off, that he had come in for one issue but that he'd be happy to assist me. He was not pushy in the least but very upbeat. He brought out the Verano for me to test drive. After having seen it in person and given it a test drive I was smitten with the car. Thaddeus asked me if I was still interested and if I wanted to continue to the next step- never did he do the high pressure thing. As for pricing, I am a member of USAA and use their car buying service and told Thaddeus what I was willing to pay, and what I was seeking for my trade-in. I dislike dealerships that play games. He brought my offer to the manager, Matt, who actually doesn't sit "out back" like in many other places but is at the front desk. There was no game playing, no back and forth, no shenanigans. They cheerfully agreed to my request and even added more to my trade-in value! I was introduced to the people at the service desk and given a tour of the service area which was a friendly and welcoming touch. I highly recommend both the Buick Verano and Bill Dodge Buick! More
I was looking for a new dealership because the one I had used for years had moved. When I met Todd, he was very friendly and patient with me as I was not sure what car I was going to buy. Then I wanted a c used for years had moved. When I met Todd, he was very friendly and patient with me as I was not sure what car I was going to buy. Then I wanted a car that was in Brunswick and they got it down very quickly so I could drive it that afternoon. I ended up buying it. They were good to deal with over the price and made it as quick as you can with the paper work. I went home with the perfect car for me that evening. Any work I have had done has been a great job. They also have a Rewards card that has lots of freebies on it to. More
We had a good experience. The saleman were courteous, informative. The office staff, the salesman, the facility were all top notch. Great experience. Good service. informative. The office staff, the salesman, the facility were all top notch. Great experience. Good service. More