Bill Dodge Buick GMC

This is As good as it gets! When my husband passed away I inherited his vehicle. The people at service dept at Bill Dodge were great. Very helpful and nice. This is why I got my When my husband passed away I inherited his vehicle. The people at service dept at Bill Dodge were great. Very helpful and nice. This is why I got my new vehicle from Bill Dodge. Very satisfied with the sales staff. Made the process easy. Love my new car. More

Srx repair Bob was amazing to deal with. Service was quick and great. He was courteous and kind. They had a beautiful loaner for me to use while my repair was ha Bob was amazing to deal with. Service was quick and great. He was courteous and kind. They had a beautiful loaner for me to use while my repair was happening. He kept me informed and they even washed my car before returning it to me. I was blown away. More

Vacation car repair We were in Portland on vacation and had car problem that needed attention. Saw Bill’s web site and saw their good ratings so chose them to go to for r We were in Portland on vacation and had car problem that needed attention. Saw Bill’s web site and saw their good ratings so chose them to go to for repairs. They were every bit as good as their ratings. Eric was friendly and helpful. They were able to diagnose the problem quickly and perform the necessary work right away. Never felt like they were trying to take advantage of our situation. They were great. I would highly recommend them to anyone. More

Extremely poor quality control in The Service Department. I had a minor issue with the leather seat cover staying in place. After 4 visits to The Service Dept at Bill Dodge it still is not right. The technici I had a minor issue with the leather seat cover staying in place. After 4 visits to The Service Dept at Bill Dodge it still is not right. The technicians did more damage than good on two of the visits, denting the passenger side quarter panel and breaking clips in the seat cushion. The dealer evidently does not inspect the finished work of its techs. On all 4 visits I pointed out the job was not done correctly. A simple check by a supervisor or a review by a peer would have saved me several trips to the shop and hours of my valuable time. I value service after the sale and this lack of respect and zero pride in workmanship is unacceptable. The service writers were fine, but even they should be suspect of the sub par work being performed. More

Positive Experience I was greeted in a very cordial manner on a Friday afternoon without an appointment. Bob listened patiently to me and empathized with my problem. He w I was greeted in a very cordial manner on a Friday afternoon without an appointment. Bob listened patiently to me and empathized with my problem. He went over to my car and did some diagnostics. He was able to get some engine codes. At that point he wrote a repair order and got me a ride home. More

My husband's pickup truck My husband went to see you folks before today to prepare to make the sale. This truck,was a lease. He wanted to buy it before the lease expired. My husband went to see you folks before today to prepare to make the sale. This truck,was a lease. He wanted to buy it before the lease expired. More

Recent service Very friendly and courteous, got me in and out very quickly. Highly recommend I have purchased quite a few vehicles and will keep coming back, sales, Very friendly and courteous, got me in and out very quickly. Highly recommend I have purchased quite a few vehicles and will keep coming back, sales, service and the people. More

Service Bob at Bill Dodge was very helpful to me when I brought in my late fathers Buck Century. He took the time to explain what needed to be done to get the Bob at Bill Dodge was very helpful to me when I brought in my late fathers Buck Century. He took the time to explain what needed to be done to get the windows working again. More

Dealership Responsible and Attentive to Issues Had trouble with electrical system in car. Left car with dealership for 4 nights while visiting family in Maine. They test drove it for 100 miles bef Had trouble with electrical system in car. Left car with dealership for 4 nights while visiting family in Maine. They test drove it for 100 miles before the car acted up. We are confident they located the problem. Voltage drop from positive cable of battery. Cable replaced. Have driven 800 + miles since; going well so far. More

Recall My SUV needed a recall done. Very friendly people in service! Took 20 mins! Very pleased! The waiting area was clean and had a nice variety of things My SUV needed a recall done. Very friendly people in service! Took 20 mins! Very pleased! The waiting area was clean and had a nice variety of things to do while I waited. Friendly and fast all in one! Thank you More