Bill Dickason Chevrolet Buick - Service Center

about 2 weeks ago my daughter was driving my 06 silverodo and and called me on my cell and said the she had a headlight out i was out of town and she had to be at work in about an hour and had to drive home and and called me on my cell and said the she had a headlight out i was out of town and she had to be at work in about an hour and had to drive home after dark i told her to run it my Mckaig and see if Doyle had time to look at it she called me from Mckaig and said dolye was very busy but he stopped and fixed the light so she could go to work and drive home safely that nite Thanks Doyle for treating us like family Daryl More

Sales staff was fiendly and went out of their way to be of service to me. They drove to Longview to get the keys for the rent a car and returned it for me with no questions asked. Not having credit was a b of service to me. They drove to Longview to get the keys for the rent a car and returned it for me with no questions asked. Not having credit was a big problem for me and Roy Williams went out of his way to make sure I found a bank that approved me. In my opinion he went above and beyond what a dealership should do. It was really nice to have a good experience at a dealership. More

They both were great to schedule and work with. I get them confused but I beieve Kent is the big one. They have always taken care of me. Been going to Mckaig since I had friends that recommended them. I them confused but I beieve Kent is the big one. They have always taken care of me. Been going to Mckaig since I had friends that recommended them. I will be back every time for service and when I am in the market for a new or used vehicle. More

I would like to compliment Mr. Doyle Dougan in the Service Dept. My check engine ligt came on yesterday and my car was acting "funny". I am expecting Twin Grandbabies any day and I was a little worr Service Dept. My check engine ligt came on yesterday and my car was acting "funny". I am expecting Twin Grandbabies any day and I was a little worried about my car breaking down. I called this morning and Doyle told me to bring my car in. He hooked it up to the computer, assured me there was no major problem and it would be safe to drive. He reset the engine light and told me if it came on again this weekend to bring it in Monday morning and he would fix it. He thought it would most likely be plug wires. I can't tell you how much I appreciate his honesty, kindness and the peace of mind he gave me. I hope you have a way to Honor such honest, dedicated employees for there excellent Customer Service. Doyle deserves that recognition. More

I am very pleased with the service gotten and the friendly way the staff handles people. I would highly recommend my friends to this service dept. I will continue to have my truck and SUV serviced he friendly way the staff handles people. I would highly recommend my friends to this service dept. I will continue to have my truck and SUV serviced here. If you have a problem, they are very prompt in taking care of it. More

I have purchased three vehicles (two pickups and car) from McKaig and can say without hesitation that they have offered the best service of any dealership that I have done business with. They have always from McKaig and can say without hesitation that they have offered the best service of any dealership that I have done business with. They have always gone over and above in providing quality service both in selling me the vehicles and in the servicing the vehicles (They do all of the service work which includes oil changes.) All of the staff are extremely friendly and are very trustworthy. I would and have recommended McKaig and will continue to do so More

We have used McKaig Chevrolet located in Gladewater, Texas for many years. We have purchased both new and used cars from them, and have used their repair service many times over the years. We really l Texas for many years. We have purchased both new and used cars from them, and have used their repair service many times over the years. We really like that they added tires to their service option. I can always count on both Kent Abernathy and Doyle Dougan to take care of all my car needs. They go the extra mile to make sure everything is done right and to my satisfaction. Gladewater is blessed to have them in our community. More

I have had a relationship with McKaig Chevrolet since I was 16, my parents purchased a 1976 Chevrolet truck for me. Through the years I have purchased all of my vehicles from this dealership and I am now was 16, my parents purchased a 1976 Chevrolet truck for me. Through the years I have purchased all of my vehicles from this dealership and I am now 49. They have always treated me fair and given me great service on my vehicles. They go beyond "normal" expectations to make sure their customers are taken care of. Now, my children are buying their vehicles at McKaig and I recommend them to all of my friends and customers. More

I drive a fleet pickup from Motion Industries and have not had the opportunity to purchase a new car or truck from MaKaig, but they would me my first choice. MaKaig has serviced my last two fleet picku not had the opportunity to purchase a new car or truck from MaKaig, but they would me my first choice. MaKaig has serviced my last two fleet pickup's and my experiance has been fantistic. They are always helpfull and fix my pickup right the first time which is extremly important since I manage two stores 100 miles apart as well as a major customer for Motion Industries. Uptime is very important, and Kent has even given me his truck to drive if mine was going be awhile. He has done this many times in order for me to keep my scheduled appointments. Makaig is the old time family dealership that treats you like one of their own and not a number. Their reputation is important to them and they show it every day with the way they treat their customers. More

My husband and I bought a 2009 Chevrolet Silverado 2500 HD 4x4, on January 20, 2009 from McKaig Chevrolet in Gladewater, Texas! We've taken it back several times for regular check ups and services! Such as HD 4x4, on January 20, 2009 from McKaig Chevrolet in Gladewater, Texas! We've taken it back several times for regular check ups and services! Such as oil changes and tire rotations! Doyle Dougan, the service manager there at McKaig is always there with a smile on his face to greet us and take care of our service needs! Everyone at McKaig Chevrolet are wonderful people to deal with and I always look forward to taking my truck in! We even take our 1999 Chevrolet Silverado 1500 4x4 (Z71) in for servicing now, because everyone there "ROCKS"! I recommend to everyone we know if they are looking to buy or just thinking about it, for them to go to McKaig Chevrolet!!! They are wonderful people to deal with and talk to! In all of my 51 years I've never dealt with such wonderful people in any business like the McKaig family! Everyone at McKaig Chevrolet, in Gladewater, Texas "ROCKS"!!! Sincerely, A very dedicated Customer, Mrs. Betty deGeurin Longview, Texas More