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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
656 Reviews

656 Reviews of Bill Dickason Chevrolet Buick - Service Center

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January 01, 2013

I went in for an oil change and drove off the lot in a new car. Mr. Doyle assisted me with my oil change. While waiting I test drove a 2013 1SA Eco Chevy Malibu. Brian assisted me and shared information a More

by Marcita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Dougan, Brian Pilcher
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and letting us know you enjoyed the McKAIG Experience! Our employees work hard to be trusted advisors and not push product. We want to provide solutions as most of us want to drive nicer, newer cars! Thank you!

September 25, 2012

I've never had any issues with McCaig Chevrolet since I first bought my 2011 silverado, till this last weekend. This may sound petty but I went in for an oil change, paying $60 cause of the particular oil More

by Klzck1503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 28, 2012 -

Bill Dickason Chevrolet Buick responded

Our apologies for having to come back. We provide the 27 point inspection as a service to our Guests and will find out what happened. We'll get back to you on what happened and our Actin Plan to prevent it from happening again to you or others. Thank You for letting us know and we sincerely appreciate your business!

August 08, 2012

I love going to this dealership. The people treat you like family. They know you by name. They know exactly what you need and what you want out of your car. Their people don't pressure you into buying More

by bkj1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Abernathy, Doyle Dougan, Patrick Rushing
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

WOW! Thank You very much for the business and review! Our Team loves these reviews as they work very hard to be Trusted Advisors! We want you to feel special when you come to McKAIG. Our mission is Not to push product. We want to provide solutions and let you buy what you want to buy. Thank you for giving us the opportunity to prove we really are A Dealer FOR The People. Thank you.

July 12, 2012

Another great experience at McKaigs!!! Their service is always fast, friendly and convenient. Only McKaigs services our vehicles. Whether it's new tires, oil change or something more complex, we know we c More

by krnblkmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Dougan, Aaron Abernathy
Jul 13, 2012 -

Bill Dickason Chevrolet Buick responded

Thank You, Karen. We very much appreciate your business and kind review! It is very gratifying to have customers that just keep coming back year after year for their transportation needs. We appreciate you! Thank You!

June 29, 2012

I have been taking my Tahoe to McKaig for the past five years and have never had anything but good work from them. I appreciate their help when I have a problem with anything, they seem to take pride in th More

by Doin Tipton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle, Kent & Aaron, Kent Abernathy, Doyle Dougan, Aaron Abernathy
Jul 13, 2012 -

Bill Dickason Chevrolet Buick responded

Thank You very much for your business and kind words. We try hard to be "Trusted Advisors" when it somes to your transportation needs! This also helps let others know we are not the typical car dealership and really try to be "A Dealer FOR The People!" Thank you!

June 19, 2012

I recently purchased a car from another dealership in the Dallas area and needed help with a gap policy refund. Josh, as he has always been since I bought my first car in 2009, was awesome to work with. Very More

by amm42786
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kent Abernathy
Jun 19, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you for your kind words! We're so pleased that Josh was able to take care of you right and we hope to see you soon for your next vehicle purchase!

April 25, 2011

Have visited the service department several time and Doyle and his crew have consistently provided great service very quickly. I currently live in Austin, Tx as a student, but anytime I need service on More

by lviewhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Dougan, Doyle Dougan
April 21, 2011

Excellent service! Great to deal with such friendly and capable people! We have dealt with this dealership since 1971 and have always been very satisfied and have received quality service in a timely manne More

by johnmthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Dugan and Henry, Doyle Dougan
January 19, 2011

I went to McKaig after having my tires rotated at another business...BIG MISTAKE!! I should have gone to McKaig FIRST. The other business lost the cap on one of my tires and then over inflated them. I went t More

by eddybre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle and Susan in Service Dept., Doyle Dougan
January 13, 2011

I like dealing locally & McKaig offers quality & friendly service - their reps are easy to deal with & the service gets me in & out quickly - as a roofer, I do not have a lot of time to waste on maintaining More

by cetuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Dougan, Doyle Dougan
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