Bill Dickason Chevrolet Buick - Service Center

AWESOME SERVICE :-) had to bring in our buick for a recall.............within an hour i was on my way............the service is very fast and friendly...........everyone had to bring in our buick for a recall.............within an hour i was on my way............the service is very fast and friendly...........everyone always has a SMILE :-) More

Great Service with a smile The folks at McKaig Chevrolet make you feel right at home. Treat you like one of the family. The dealership has recently undergone a facelift and can The folks at McKaig Chevrolet make you feel right at home. Treat you like one of the family. The dealership has recently undergone a facelift and can compete with the biggest. They know you by your name. Doyle in the service department is an old hand at the business. He tells you what to expect and reviews all service with you prior to performing the service. The ladies in the front office are just another part of the family. Overall, McKaig is a first class operation that makes you feel welcome, provides excellent service at reasonable prices. More

McKaig always goes out of there way to help! Shannon, Aaron & Doyle always go out of their way to do what they can to help you out! Grade A service is all you will get from these guys. Things are Shannon, Aaron & Doyle always go out of their way to do what they can to help you out! Grade A service is all you will get from these guys. Things are always done right and on time..... More

Awesome! The staff was friendly, helpful and knowledgeable. My 2010 GMC truck was having major problems and I couldn't get another area dealership to give me t The staff was friendly, helpful and knowledgeable. My 2010 GMC truck was having major problems and I couldn't get another area dealership to give me the time of day. McKaig service department (Shannon) was so helpful and genuinely cared about our problem. Best service ever!!! More

Great Service I really like how accommodating this dealership is. The whole environment is inviting. Shannon went out of his way to help me with moving my belonging I really like how accommodating this dealership is. The whole environment is inviting. Shannon went out of his way to help me with moving my belongings into a loaner while my vehicle was in for service. He even checked in to see if the work that had been done was satisfactory. The personal service is very nice. Not your average dealership!!!! More

Great experience, Great customer service I took my work truck in to get power steering issue and a coolant leak issue and both were diagnosed fast and fixed and Aaron in the service dept was I took my work truck in to get power steering issue and a coolant leak issue and both were diagnosed fast and fixed and Aaron in the service dept was of extreme help More

Great experience at McKaig I was connected to a real person when I called to ask some questions about my car. Shannon, the service advisor helping me, promptly set an appointmen I was connected to a real person when I called to ask some questions about my car. Shannon, the service advisor helping me, promptly set an appointment for my service. They were ready for me when I arrived. The work was done correctly and on time. Shannon then explained to me every thing they did. I couldn't be happier with the courteous and professional treatment I received. More

Excellent Shannon and the service guys were so good to me answered my question I didn't buy my truck from them but I will from now own Shannon and the service guys were so good to me answered my question I didn't buy my truck from them but I will from now own More

A Surprise at the Checkout My son's pick-up; an 07 with almost 189k miles surprisingly stopped changing gears properly and the check engine light stayed on. Fearing the worse w My son's pick-up; an 07 with almost 189k miles surprisingly stopped changing gears properly and the check engine light stayed on. Fearing the worse we took it to Mckaig Chevolet in Gladewater. I was afraid I was going to hear "the transmisson is out and that will be $3000.00". So imagine my relief when hearing instead " your ... Sensor was out and it will be $320.00" .My daughter bought her car there and whenever she has an issue she takes takes it to Mckaig Service Dept. and she is always treated fairly. We are pleased with the exceptional service we always receive at Mckaig. Thank you Shannon and Doyle for all you do. Sincerely, Seressa M. More

Service I always have a great experience with this dealership. They provide quality care and in good timing! I love how personal the employees are and they ar I always have a great experience with this dealership. They provide quality care and in good timing! I love how personal the employees are and they are always professional. More