Bill Dickason Chevrolet Buick - Service Center

Service which lead to a new car deal I just bought my fourth car from McKaig. Great people to deal with, Friendly, Courteous, Christian based business. I couldn't ask for more, they surpa I just bought my fourth car from McKaig. Great people to deal with, Friendly, Courteous, Christian based business. I couldn't ask for more, they surpassed my expectations again. More

Labor Day weekend transmission One of our crews were traveling from Dallas to Longview, Texas to do a time sensitive project for one of our customers. The transmission went out on One of our crews were traveling from Dallas to Longview, Texas to do a time sensitive project for one of our customers. The transmission went out on our van and left the crew stranded on the side of the road with our 16' cargo trailer. My office made one phone call to Shannon Wheeler and his team at McKaig Chevrolet Buick and within an hour we were in a rental vehicle with trailer in tow to our final destination. Shannon and his team had our van in the shop immediately and started the process of determining warranty and installation time. Within 7 days we had our van back with a new transmission . Amazing customer service! I would recommend McKaig Chevrolet Buick to anyone. More

Service The service department at McKaig is top notch. I would recommend Mckaig to any of my friends and family for service or a new vehicle. The staff is ver The service department at McKaig is top notch. I would recommend Mckaig to any of my friends and family for service or a new vehicle. The staff is very friendly and knowledgeable. More

Oil change and tire rotation Service was extremely fast. Staff referred to me as a guest and made me feel like part of their family. My first experience with the service departmen Service was extremely fast. Staff referred to me as a guest and made me feel like part of their family. My first experience with the service department and it was outstanding! More

Service/oil change The people at McKaig are wonderful to work with. Such a different experience than other dealerships. You can really feel that they care about you. The The people at McKaig are wonderful to work with. Such a different experience than other dealerships. You can really feel that they care about you. Their service department offers quality service fast. They understand that the customer's time is valuable also. More

Oil change and tire rotation. Excellent service. Service was fast and efficient. I really liked the detailed report on the 25 point service check. I would recommend McKaig to anyon Excellent service. Service was fast and efficient. I really liked the detailed report on the 25 point service check. I would recommend McKaig to anyone that I know. More

Wonderful It was a very Quick turn around with great communication and no argument on replacing parts under warranty! Very impressed with everyone's attitude an It was a very Quick turn around with great communication and no argument on replacing parts under warranty! Very impressed with everyone's attitude and will continue using them in the future. More

Fast and efficient Shannon and the rest of the staff at Mckaig is top notch and friendly. He got to my car immediately and I was checking out 30 minutes later! Shannon and the rest of the staff at Mckaig is top notch and friendly. He got to my car immediately and I was checking out 30 minutes later! More

Amazing Dealership I go to Mckaig Chevrolet every time I need an oil change! The staff are so sweet and the oil changes are always super fast! I go to Mckaig Chevrolet every time I need an oil change! The staff are so sweet and the oil changes are always super fast! More

Engine noise I bought my vehicle at another dealership and it kept making noises and stalling. I took it multiple times to the dealership to fix it and they just k I bought my vehicle at another dealership and it kept making noises and stalling. I took it multiple times to the dealership to fix it and they just kept blowing me off. I took it to McKaig and Shannon Wheeler found the problem and fixed it for me.I am beyond pleased and impressed with the service I received from Shannon and the service department. The customer service I received has restored my faith in GM and their products. I would highly recommend McKaig to anyone car shopping. More