Bill Dickason Chevrolet Buick - Service Center

Picky customer satisfied I purchased my brand new 2015 Silverado from Charles and traded in my 2014 Silverado. He made the process so smooth and easy to go through. I have bro I purchased my brand new 2015 Silverado from Charles and traded in my 2014 Silverado. He made the process so smooth and easy to go through. I have brought my new 2015 Silverado in multiple times for little things to get fixed. Each and every time they are the most friendly and professional dealership I have ever had to deal with. They certainly never get mad about me being picky! More

Excellent. I will continue to bring my car to McKaig and let Aaron help me. Excellent service and always a friendly smile. Service done quickly and with excell I will continue to bring my car to McKaig and let Aaron help me. Excellent service and always a friendly smile. Service done quickly and with excellent quality. More

Great Dealer The service was wonderful, people great and knowledgeable. this is the place for all of your automotive needs. Ask for Aaron or Shannon. I will be bac The service was wonderful, people great and knowledgeable. this is the place for all of your automotive needs. Ask for Aaron or Shannon. I will be back. Thanks More

Warrenty repair work We took our 2013 chevy silverrado in for dash replacement, we were not expecting to get it back for 2 tgo 3 days. We received a call that same day tha We took our 2013 chevy silverrado in for dash replacement, we were not expecting to get it back for 2 tgo 3 days. We received a call that same day that our truck was ready for pickup. The staff at Mckaig are always friendly and helpful. We could not have asked for a better experence Shannon was very helpful and went above and beyond to help us. We will continue to do business with Mckaig and recommend all our freinds and family to do business with them too. More

Oil change In and out for an oil change in 20 minutes! Great service all around. Wouldn't go anywhere else for service or to purchase a car! In and out for an oil change in 20 minutes! Great service all around. Wouldn't go anywhere else for service or to purchase a car! More

Quick & Professional I brought my car into McKaig's service department thinking I just needed an alignment. After assessing the vehicle, Shannon told me that I'd need a nu I brought my car into McKaig's service department thinking I just needed an alignment. After assessing the vehicle, Shannon told me that I'd need a number of other things fixed as well to keep the car safe. Together we priced everything out and it was going to be more than the car was worth. Shannon could have let me spend the money and go about my way, but he was so honest that he told me he thought it might be time to look at a newer, more reliable car. I appreciate Shannon's honesty and integrity. He could have let me spend nearly $2000, but instead, he helped me find the right solution that was right FOR ME! Very impressed with the way McKaig does business. I will continue to drive from Longview to Gladewater to service my vehicle. Thanks Shannon and everyone at McKaig! More

Routine service The folks at McKaig are great. They know your name, treat you like family, explain what is needed before they do anything. From sales to service, I've The folks at McKaig are great. They know your name, treat you like family, explain what is needed before they do anything. From sales to service, I've always had a good experience. More

flat tire I had a flat tire. Went to mckaig and thought I was going to have to buy a tire but they got it fixed instead. I had a flat tire. Went to mckaig and thought I was going to have to buy a tire but they got it fixed instead. More

They make sure everything is precise They inform you of anything that is going on with your car. They make sure to context you before they do work on your car. I would recommend these gu They inform you of anything that is going on with your car. They make sure to context you before they do work on your car. I would recommend these guys to anyone. When I got my car they had to get it from Dallas. When they got it they informed me that it was there, however they fixed everything that was wrong with it before they handed it off to me. More

Review of my experience on 10/21/15 Had a problem with my AC. My rep Shannon was great. He helped us to the waiting area and asked if we wanted water or coffee. Then he went to see abou Had a problem with my AC. My rep Shannon was great. He helped us to the waiting area and asked if we wanted water or coffee. Then he went to see about our AC and came back a few minutes later with answer to the problem, what would fix the problem and approx. time to fix. He came back several times to keep us informed. Others at the dealership also made us feel at home. One rep even gave our little dog a drink of water. How great is that. Love all of employees at McKaig. More