Bill Dickason Chevrolet Buick - Service Center

Warranty work Great over all service. Amazing customer service they gave me a loaner truck off their lot. Finished everything in a timely fashion and kept me update Great over all service. Amazing customer service they gave me a loaner truck off their lot. Finished everything in a timely fashion and kept me updated the entire time! Wont take my business anywhere else More

Great Service We live in Marshall, business In Longview and drive to Gladewater for service on our personal and company vehicles. Quick and reliable with no b.s. L We live in Marshall, business In Longview and drive to Gladewater for service on our personal and company vehicles. Quick and reliable with no b.s. Little longer to drive, but worth it, always as promised. We have never been left sitting in the waiting room for hours just for an oil change. More

experience with the service department My service man was aaron Abernathy it was a warenty job and it took a suprizingly short amount of time to get a warranty job done and I thank mckaig C My service man was aaron Abernathy it was a warenty job and it took a suprizingly short amount of time to get a warranty job done and I thank mckaig Chevy and Aaron Abernathy for keeping me up to date and getting a well job done thank y'all More

Service And Recall Work I had a very nice experience with getting my car serviced and a recall completed! Thank you Shannon and Doule for a professional job and pleasant expe I had a very nice experience with getting my car serviced and a recall completed! Thank you Shannon and Doule for a professional job and pleasant experience! More

Headlight and Tire repair I called at 7:30 am and Shannon said for me to come on then. I got there about 8:45 and they were able to get me in right away. They had me on my way I called at 7:30 am and Shannon said for me to come on then. I got there about 8:45 and they were able to get me in right away. They had me on my way by 9:45. Awesome job guys. More

FANTASTIC CUSTOMER-ORIENTED SERVICE!!! I had just moved from Maine to Big Sandy, Texas. It was quite a drive, so I wanted to schedule a thorough inspection of my 2013 Silverado and change I had just moved from Maine to Big Sandy, Texas. It was quite a drive, so I wanted to schedule a thorough inspection of my 2013 Silverado and change the oil. A very knowledgeable mechanic that works at ALERT Academy recommended that I go to McKaigs. He told me that is the "only place" around these parts that HE would recommend. With that, I made my appointment. Upon entering the service department, I was greeted by Shannon. After he got my particulars, he then escorted me to the waiting room and offered me drinks, snacks, and candy! He was SO polite! He also showed me where the restrooms were located. When my truck was done, he came over to the waiting room and sat down next to me with the 27-point inspection in hand. He, then, began to discuss all the things that their mechanic had evaluated and how my truck had fared. He also asked me IF I had any questions. I was then escorted to a lovely lady to pay for my bill. She was just as charming and professional as Shannon. Needless to say, I actually ENJOY going to this fine dealership! Their very personable/knowledgeable staff and timely service make this dealership a DEFINITE THUMBS UP!!! I have NOT (thankfully, my Chevy IS a 2013) had any major repairs, hopefully I will not for many more years----BUT, if I ever need to, I know where I'm heading! More

maintenance Shannon and the team at McKaig Chevrolet were excellent!! Immediately as I drove up I was greeted and my car was taken in for service. Each employee w Shannon and the team at McKaig Chevrolet were excellent!! Immediately as I drove up I was greeted and my car was taken in for service. Each employee we encountered in the waiting area was courteous. Several asking if my daughter and I needed anything while we waited! This is by far the best place for any maintenance on your vehicle! More

Very nice Have always dealed with small town dealerships...McKaig's has always been good with our cars and explained very thing they do to them and if they thin Have always dealed with small town dealerships...McKaig's has always been good with our cars and explained very thing they do to them and if they think you can do it yourself to save you money, they wil tell you how... More

Tune up and elective repairs Excellent service and repair experience. Set the appointment up in advance and they had everything ready to go when I got there. Loaner vehicle provi Excellent service and repair experience. Set the appointment up in advance and they had everything ready to go when I got there. Loaner vehicle provided. Performed on time and as requested - I even requested additional work when I got there and it was done as well. My vehicle was returned on time even with the additional service. More

Sensor replacement Always experience great customer service. Efficient and friendly. Have purchased 2 vehicles from them and had few different experiences with the servi Always experience great customer service. Efficient and friendly. Have purchased 2 vehicles from them and had few different experiences with the service dept and i have been very pleased with every experience. Would reco anyone use them for any service....from buying new or used car to just an oil change. More