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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
665 Reviews

665 Reviews of Bill Dickason Chevrolet Buick - Service Center

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January 22, 2018

Great Customer Service I took the company vehicle to McKaig for an oil change and Kimberly Owens assisted me. Her customer service was outstanding. She was very kind, cour More

by Area Agency on Aging
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Report | Print
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for trusting us to help keep your vehicle serviced and for recognizing the friendly and helpful efforts of Kim Owens. We believe everyone deserves to drive a safe, reliable and fun to drive car (or truck, suv or van) for as long as they wish to own it. Your business is greatly appreciated at McKaig and we look forward to serving you as well as your other associates, family and friends in the future. Sincerely, McKaig Chevrolet Buick - "FOR The People"(R) Gladewater, TX Antique Capital of East Texas

January 20, 2018

Service is just excellent. Thank you for given me the bests service with some great persons, and taking care of my truck as well. They work fast and do an excellent job at my tr More

by Rico05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
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Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

We are most grateful for your business and for your recognition of the friendly and helpful service provided by Mariela Hernandez. We believe everyone deserves a nicer, newer(R) car that is safe, reliable and fun to drive for as long as you wish to own it. Thank you again for your business and we look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick - A Dealer "For the People"(R) Gladewater, Texas (US Hwy 80 @ E Loop 485) The Antique Capital of East Texas

January 18, 2018

Amazing Kept me informed on what was going on with my car. Very patient and was very friendly .She made my wait bearable . Overall amazing job More

by Shreka M Simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Report | Print
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

We appreciate your business and for recognizing the friendly and helpful efforts of Mariela Hernandez. Your word "amazing" made our day! We take being "For the People"(R) very seriously and sincerely appreciate it when customers take the time to recognize the efforts of our great staff in helping them drive a safe, reliable and fun to drive car for as long as they wish to own it. We are most grateful for your business and look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick Your Tyler - Longview East Texas "For the People"(R) Car Dealer Gladewater TX (US 80 @ E Loop 485) Antique Capital of East Texas

January 16, 2018

Great Kimberly Owens was great and so helpful I appreciate everything she did for me she went out of her way to make sure I was well taking care of. More

by Shellbenson
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Report | Print
Jan 16, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and for taking the time to praise Kimberly, a recent addition to our Service Solutions team. She and McKaig are most appreciate of the opportunity to continue earning your business and we sincerely appreciate the recognition given to Kim and other valued team members. Sincerely, Your McKAIG Chevrolet Buick "FOR The People" Service team

January 16, 2018

Awesome service! Kim was so sweet and made sure I was well taken care of. She was super slammed when I arrived and did not let that get to her. She handled everyone li More

by Kim75455
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Report | Print
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

How our great staff loves to hear "Awesome Service!" We believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as they wish to own it! Thank you for your business and for recognizing the friendly and helpful efforts of Kim Owens as you made her day by recognizing her efforts to make you feel at home. We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick - For the People"(R) Gladewater, Texas (US 80 @ E Loop 485) Antique Capital of East Texas

January 09, 2018

McKaig Oil Change/Tire Rotation Mariela Hernandez provided excellent customer service to myself from the moment I walked in to the moment I left. Faye Hinds checked me out and also More

by Kristen L Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez
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Jan 11, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Kristen, Thank you so much for your business and taking the time to write a great OnLine review about your McKaig Experience! Our team works hard to provide great service and we sincerely appreciate it when they are recognized for the job they do. We know Faye and Mariela are grateful and we thank you again for your business. Sincerely, Susie, Kent & Mark Dealers FOR The People(R)

January 09, 2018

Always a great place! Always a great experience when ever I come to get my oil changed. A wonderful waiting room, super friendly staff that always greet you with a smile! More

by Leslie McPherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Report | Print
Jan 11, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Leslie, As you know, we believe everyone deserves a nicer, newer car that is safe, reliable and fun to drive for as long as they wish to own it! That means Oil Changes and routine maintenance are very important and we appreciate the opportunity to serve you and earn your continued business. It makes our day when you take time to give us recognition through OnLine Reviews as our goal is to make you happy! Thank you for your business and taking the time to write a Review! Sincerely, Susie, Kent & Mark Dealers FOR The People(R)

January 06, 2018

Great service Always ready with answers. Always on point ready to answer. No matter what they are willing to take theyre time and find the answers for you if they d More

by Domingu3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez
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Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

We are most grateful for your business and for recognizing Mariela Hernandez providing you with friendly and helpful "Great Service!" We believe everyone deserves to drive a safe, reliable car that's fun to drive for as long as you wish to own it. We take being a dealer "for the people" (R) very seriously and sincerely appreciate it when guests recognize the efforts of our great staff. Thank You! We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick Gladewater, Texas (US 80 @ E Loop 485) Antique Capital of East Texas

January 05, 2018

Experienced good customer and auto service this time. This is my first time having vehicle serviced with new Service staff. Old auto service was poor. This time was better. The wait was longer than ant More

by lrich21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez, Kim, Mariela Hernandez
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Jan 05, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you so much for your business and for taking the time to write a review to let us & others know about your service experience. We have been making changes to improve and appreciate your feedback. We are very sorry we were slower than your expectation and will check to see why this occurred. What service did you have performed and what are your expectations in the future as we will discuss in our Training sessions. We truly want to be the best in East Texas and appreciate ideas on how we can improve. Thank you again for your business and Happy New Year from all of us at McKAIG Chevrolet Buick - your East Texas Dealer "For the People(R)."

December 29, 2017

Fast and Friendly Service The Service is the best around. I have never spent more than 15 minutes for routine inspections and oil changes/tire rotation. The free lifetime oil c More

by GoSooners62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Report | Print
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you so much for your business and for recognizing the "fast and friendly service' of Mariela Hernandez. We have a great Service Solutions team led by John Mackey and believe everyone deserves to drive a safe, reliable and fun to drive car for as long as they wish to own it. We appreciate your choice of McKaig and take very seriously being your Longview - Tyler East Texas dealer "for the people" (R) regarding your transportation needs. We look forward to serving you as well as your co-workers, family and friends in the future. Sincerely, McKaig Chevy Buick - "For the People" (R) Gladewater, Texas (US 80 @ E Loop 485) The Antique Capital of East Texas

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