Bill Dickason Chevrolet Buick - Service Center

A knowledgeable service department I especially want to give a big "Thank you" to Vernon Hall for all his work on my truck. He has went over and above to help me resolve the ongoing is I especially want to give a big "Thank you" to Vernon Hall for all his work on my truck. He has went over and above to help me resolve the ongoing issue I was having on my truck. He was probably the most knowledgeable service managers I have encountered. He worked very hard and actually showed to care about taking care of me... the customer. Thanks Vernon! Also, when you call you get the nicest people to answer your call. More

Mariel hernandez Came in had a broken door handle and just happened to need a oil change .....she was very quick in getting me in and very great customer service. Eve Came in had a broken door handle and just happened to need a oil change .....she was very quick in getting me in and very great customer service. Even got me a loaner cause repair was gonna take a lil bit longer. More

Service We had a great experience at McKaig. We took our suburban in to be serviced. All staff was friendly, professional, and prompt in addressing our vehicl We had a great experience at McKaig. We took our suburban in to be serviced. All staff was friendly, professional, and prompt in addressing our vehicle’s trouble. We will be going back! More

The best all around Get asked as soon as you walk in, may we help you?. Everyone is so friendly and helpful. Every employee no matter what department speaks to you and mo Get asked as soon as you walk in, may we help you?. Everyone is so friendly and helpful. Every employee no matter what department speaks to you and most asked if they can get you anything. Fast service More

Awesome I am always treated like the only guest in the building . Kimberly was very courteous and made me and my service dog feel extremely welcome ! I am I am always treated like the only guest in the building . Kimberly was very courteous and made me and my service dog feel extremely welcome ! I am looking forward to my next visit More

oil change and repair ture Kim provided very courteous service and quick service. Oil change and tire repair were completed in great timely manner. Would recommend this service Kim provided very courteous service and quick service. Oil change and tire repair were completed in great timely manner. Would recommend this service center to anyone. More

Great as always As always, the team at this dealership is phenomenal. Always eager to help and answer any questions, and make your visit comfortable. I wouldn’t go a As always, the team at this dealership is phenomenal. Always eager to help and answer any questions, and make your visit comfortable. I wouldn’t go anywhere else. Service and sales make this place the place to go! #mckaid #oneofakindexperience #customersfirst More

First time customer I am new in Gladewater and This was my first time here, and everyone was really nice and attentive. Mariela Hernandez was a lot of help! I am new in Gladewater and This was my first time here, and everyone was really nice and attentive. Mariela Hernandez was a lot of help! More

Very pleased! I had my car serviced at mckaig chevrolet in gladewater,tx. Kim owens worked very hard to get me a reasonable price! She was very helpful and friendly I had my car serviced at mckaig chevrolet in gladewater,tx. Kim owens worked very hard to get me a reasonable price! She was very helpful and friendly! Thank you! More

Service people were great Let's start with the bad first. The woman that answered the phone in the service department to set up my appointment talked like her mouth was on fir Let's start with the bad first. The woman that answered the phone in the service department to set up my appointment talked like her mouth was on fire, she wouldn't listen to me, and I had trouble getting her to shut up so that I could get an appointment made. At one point, I had to tell her stop 5 times so that I could get the appointment set. I got into the service department at 7:30 this morning, not a time of my choosing. Kim Owens came out and handled things smoothly. I was kept informed thru the process of what was going on. Everything that they did was explained to me, including a couple of issues that they could not duplicate. The only issue I had was in getting my paperwork at the end of the job. Not quite sure what happened there, but it was over 20 minutes from the time that they told me it was done until I got the paperwork at the cashier's window. More