Bill Dickason Chevrolet Buick - Service Center

Good Experience I had my truck repaired on July 5 at 9:30 a.m. and the experience was fast and very efficient. The staff members made me feel comfortable and called q I had my truck repaired on July 5 at 9:30 a.m. and the experience was fast and very efficient. The staff members made me feel comfortable and called quickly when my truck was done. I will definitely be using my new truck for all my service needs. More

My Enclave upgrade is the purrrrrrfect fit. I was already a fan of McKaig Chevrolet in Gladewater, Tx, but now, thanks to Dennis Smith, I'm an even bigger one. Yesterday, I went in for an oil ch I was already a fan of McKaig Chevrolet in Gladewater, Tx, but now, thanks to Dennis Smith, I'm an even bigger one. Yesterday, I went in for an oil change on my 2014 Enclave. Mr Smith would routinely check to see if I had any vehicle needs if he saw me in the service waiting area when in for an oil change, tires, etc. I wasn't needing anything yesterday, but he said he had a vehicle I may want to take a look at that he thought might fit my needs. It was an attractive 2019 Enclave,,,an upgrade to my current car. It was priced well, having been used. Someone had purchased it 3 months ago from another dealership, but decided they would trade it in for something with a needed bigger towing capacity than the Enclave and found it at McKaigs. While considering the purchase, I saw a kitty outside who appeared to be hot and thirsty. I looked in the kitchenette and saw a small paper bowl with grapes in it on the counter. Sorry to whomever grapes those were, but thinking it was urgent, I emptied the bowl and got the kitty some water. Dennis returned and assured me by showing me the kitty had water and even a bed out there. I then noticed there were supplies near Mr Smiths desk...carrier, food, etc. Turns out he is the kitties buddy and he takes care of her and much more. None of this had a bearing on my having purchased the car. It was an attractive car at a reasonable price, in my opinion, but it felt good to have purchased it from my favorite kind of person. Someone who is kind to animals and a Veteran, as well. If you are in need of a vehicle, or just want to discuss the situation with someone, ask for Mr Dennis Smith at McKaig Chevrolet. He is efficient, knowledgeable and will have you back!! I am really happy with my new Enclave upgrade!! Thank you, Dennis!! More

Service Mariela Hernandez was so nice and welcoming when my vehicle needed service. She went above and beyond to make sure i was happy. Great experience! Mariela Hernandez was so nice and welcoming when my vehicle needed service. She went above and beyond to make sure i was happy. Great experience! More

Service Customer service is one of the most valuable components to a Successfull business. From the time that I called to set up my appointment to the time Customer service is one of the most valuable components to a Successfull business. From the time that I called to set up my appointment to the time my car was fixed, Mariela helped me through the whole process even ensuring I arrived to work on time. Thank you Mariela for the great customer service you provided to me. More people need to learn from you and more business need to instill this this quality in the work place. Thank you again!!! I would also like to thank Dennis for assisting me with ordering some custom floor matts for my car. I’m so excited and can’t wait until they arrive. Thanks Dennis!! Tanya Happy customer. More

Terrific deal! Dennis at Mckaig Chevy is one of the best car salesmen I’ve ever had the pleasure of doing business with. Not only was he knowledgeable of the vehicle Dennis at Mckaig Chevy is one of the best car salesmen I’ve ever had the pleasure of doing business with. Not only was he knowledgeable of the vehicles at the dealership he was very professional to me, my girlfriend and her mother. Any questions or concerns we had he took care of us like we were family. I plan to get a few other cars in the future and I’m definitely calling Dennis when the time comes. I’m sending all my friends and family to Dennis if they’re looking for a GM vehicle! More

Top notch service Jason in the service department is great, very knowledgeable, courteous and always making sure that I am being taken care of. McKaig Chevrolet is a on Jason in the service department is great, very knowledgeable, courteous and always making sure that I am being taken care of. McKaig Chevrolet is a one of a kind dealership, everyone is making your visit comfortable and quick as possible, very pleased with doing business there. Give these folks a chance to earn your business, best dealership I have ever been to. More

Very helpful When my car kept making weird sounds and behaving weirdly, Mariela really helped out by getting my car in and getting me a loaner until it could be fi When my car kept making weird sounds and behaving weirdly, Mariela really helped out by getting my car in and getting me a loaner until it could be fixed. She kept in contact with me through the process and worked around my schedule to help me. More