Bill Dickason Chevrolet Buick - Service Center

Patrick and Mariela were so kind. Mariela remembered me from another visit I had with them last year and Patrick was consistent with keeping me up to date on the status of my vehicle. The job was completed from another visit I had with them last year and Patrick was consistent with keeping me up to date on the status of my vehicle. The job was completed sooner than expected and the problems I was having are gone! Super nice people that know what they are doing and I trust them to do it correctly. I drove from Longview to glade water and they shuttled me to Longview after drop off. More

Excellent customer service. Got a 2017 Honda hatchback and I absolutely love it. Kristina helped me and she was awesome! Thank you guys so much! and I absolutely love it. Kristina helped me and she was awesome! Thank you guys so much! More

I came in on the May 14th to have my oil changed on my truck , Mariela Hernandez is always a team player striving to help in any way she can . Austin was the Technician that did the service on my truck. H truck , Mariela Hernandez is always a team player striving to help in any way she can . Austin was the Technician that did the service on my truck. He did a great job getting the oil changed and rotating the tires in a timely fashion also helped stopped the rattle from my exhaust and finding a problem with the vacuum pump. Great job to both of you guys. More

Ken Wardlaw- We have bought 4 vehicles from McKaig because of the excellent service and care provided their customers. Regardless of the needs they have always exceeded our expectations. I often direc because of the excellent service and care provided their customers. Regardless of the needs they have always exceeded our expectations. I often direct anyone seeking a vehicle new or used to see McKaig's team assuring them they will get honest and dependable care and service. More

Patrick is just The Best ... there’s really no better way to put it. I have been a customer of McKaig Chevrolet Buick for several years now, and every time I have an issue, Patrick is my go-to guy! He is s to put it. I have been a customer of McKaig Chevrolet Buick for several years now, and every time I have an issue, Patrick is my go-to guy! He is so friendly and knowledgeable!! He has not only resolved every issue that I have ever had, but he does it over-the-top, so to say ... he does a better job than he even has to. He answers my questions after hours and puts up with all of my whining. LOL I couldn’t recommend a better service guy if I wanted to. Go see Patrick and he will DEFINITELY take care of you !!! More

I had service work done on my traverse and when Patrick said he’d take care of me he meant it! Beyond pleased. Vicki Willingham said he’d take care of me he meant it! Beyond pleased. Vicki Willingham More

Fantastic service department who goes above and beyond any expectations a customer would have. Patrick and Mariela are the best service advisors you'll find anywhere. any expectations a customer would have. Patrick and Mariela are the best service advisors you'll find anywhere. More

My name is Nicole I’m drove in from Hughes spring Tx 2019 Buick Encore I had my oil change today and Patrick Evans replace the batteries in my key fob for me great service every time. Buick Encore I had my oil change today and Patrick Evans replace the batteries in my key fob for me great service every time. More

I was very impressed with the people in the service department, Mariela and Patrick. While I was waiting I visited with Taylor, he was very helpful in our discussion of electric vehicles. I had brough department, Mariela and Patrick. While I was waiting I visited with Taylor, he was very helpful in our discussion of electric vehicles. I had brought in my Volt for maintenance work. My local dealer would not attempt to work on my car due to staffing issues. The dealership in Tyler was unable to correct my problem after having the car half a day. You can imagine my anxiety at that point. The staff at McKaig was friendly, helpful and reassuring. I left the car there since it was Friday afternoon. Monday morning I got a call from Mariela and my car was repaired. The repair cost was very reasonable. I am thankful to everyone that I visited with. More

The service department is second to none. Not only is the sales staff great at what they do but the service after the sale is amazing. I will be buying my next vehicle from Mckaig because of there service de sales staff great at what they do but the service after the sale is amazing. I will be buying my next vehicle from Mckaig because of there service department. They go above and beyond! More