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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
664 Reviews

664 Reviews of Bill Dickason Chevrolet Buick - Service Center

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July 26, 2022

Excellent service and very polite and efficient staff. I will certainly come back to this location for my next service. More

by SJDOBBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jul 29, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2022

Mariela and overall customer service was excellent! I spoke with one technician, TJ maybe, who was very helpful. I had a couple hiccups after picking up my truck but Mariela and team were very responsi More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Jul 28, 2022 -

Bill Dickason Chevrolet Buick responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 24, 2022

Great customer service - I made my appointment and everything was handled in a timely manner. More

by JDULA0
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jul 26, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2022

I did not receive a satisfactory explanation of the repairs. I do not feel confident about the service necessity for the alternator. I would like to have received more details about the battery and a More

by FAMILY-KENNEDY
Recommend Dealer
No
Employees Worked With
Tricia Van Heise
Jul 24, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (903) 374-4526 so we can make your experience a positive one.

Jul 24, 2022 -

FAMILY-KENNEDY responded

I will contact the manager at the phone number listed on Monday. Thank you.

Jul 25, 2022 -

FAMILY-KENNEDY responded

I called the number listed 903-374-4526, and got a recording that is was not in service.

July 22, 2022

So far all is working correctly. Had a left turn signal not working intermittently. Replacement came in the next day, appointment the first of the following week, 3 hours to install, More

by rrcly01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Jul 25, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

July 19, 2022

Great service and quick. Friendly staff. Called at 8a m got my car in your 10:30. With a smile on there face. More

by ACKERBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams, Tricia Van Heise
Jul 21, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2022

We called to have warranty work done on our truck and Chris the service manager was very helpful. They fixed everything that was wrong and had the truck running like brand new. Thanks so much ! More

by ABBIEJETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Tricia Van Heise
Jul 19, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2022

Great customer service. New Owner same wonderful staff. Adrian is the best salesman. Great place. More

by DSUE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian , Mariela Hernandez
Jul 16, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

I had a appointment and as soon as I arrived. I was pulled in and serviced. It didn't take long at all. There was good customer service with everyone. The ladies were awesome and there was plenty More

by CHERYLWASHINGTON2408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez, Tricia Van Heise
Jul 16, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Very friendly courteous staff. Got me in and out quickly. Nice comfortable waiting area provided me with water. More

by RLEUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jul 13, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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