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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
664 Reviews

664 Reviews of Bill Dickason Chevrolet Buick - Service Center

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September 21, 2022

Everyone here is amazing and helpful. They back up their vehicles and their word. So happy I hose this dealership! More

by angeldawn1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Sep 23, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Bill Dickason Chevrolet Buick and we hope to see you again.

September 21, 2022

Not the best at communicating with you about your vehicle. They diagnosed my truck but I never received a quote to have it fixed. More

by Starrztwilight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mariela Hernandez
Sep 23, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (903) 374-4526 so we can work towards a resolution. We look forward to hearing from you.

September 20, 2022

I had made a scheduled oil change and this dealership done an excellent job.They were very timely with this service. There also were no extra cost as I had purchased this service part of a maintenance ag More

by Lacetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez
Sep 22, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!

September 20, 2022

The BEST Service and People EVER! ! Love Mariela and Chris. Forever a McKaig girl. And I love Ms. Faye!! More

by LESLIE_KNOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams
Sep 23, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2022

Definitely was a great experience. During the time of my vehicle being serviced I was able to be shuttled to work on time. When the repairs were complete they brought my vehicle and dr More

by martinclay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Van Heise
Sep 19, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 12, 2022

Great service department with knowledgeable customer service reps. Willing to go the extra steps to get repairs right. More

by CHARLESEDWARDLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Aug 15, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2022

The staff is very friendly and kept me updated through the whole process. Fast service too. Highly recommend. More

by NIKKIFARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jul 31, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2022

As always courteous and prompt service. Chris and his team do a great job. I will continue to drive from Tyler to Gladewater for my service needs. More

by MATT.LAWSON1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams, Tricia Van Heise
Jul 31, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2022

Excellent customer service, they weren't quite open when I arrived but let me in anyway and got started with my vehicle More

by BRANDY.WHALEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jul 29, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2022

Fast friendly service. Always professional and treat me like family and get everything taken care of! More

by bucKy1goza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams, Patrick Evans, Tricia Van Heise
Jul 29, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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