Back

Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
664 Reviews

664 Reviews of Bill Dickason Chevrolet Buick - Service Center

Sort by
December 30, 2022

The service lady my wife worked with on this visit was friendly and helpful. However, the young mechanic left black grease smudges both on the floor and upholstery. This is certainly not the first time b More

by RaymondRogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jan 02, 2023 -

Bill Dickason Chevrolet Buick responded

Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 24, 2022

If you need 15 word minimum, then you are asking too much of your customers. Service was excellent More

by JOEBWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Dec 26, 2022 -

Bill Dickason Chevrolet Buick responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 16, 2022

I drive from Longview Bill Dickason Chevrolet to have all service work done on my Buick Enclave that I purchased there new. The people have always been good to work with. That means a lot to me. I recent More

by RaymondRogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Dec 19, 2022 -

Bill Dickason Chevrolet Buick responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 15, 2022

The people the dealer are always nice, and we help you when it’s needed or answer question More

by Chary17s5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Dec 16, 2022 -

Bill Dickason Chevrolet Buick responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 15, 2022

Excellent service. And very quick. Spoke with James, the tech that did my work. He was very helpful and answered many questions for me. He gets my 2 thumbs up award. More

by MARCHELLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Dec 16, 2022 -

Bill Dickason Chevrolet Buick responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2022

Finally there is someone who understands how to provide service. They made me feel like a human being.. The salesman sells the first vehicle, but the service shop sell any others in the future. More

by LUCKYDOGX13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Dec 13, 2022 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2022

Received a timely appointment for an oil change and tire rotation. Arrived and the service was performed as requested. Each one encountered was very friendly and courteous. I would recommend this dealersh More

by MLISLE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams, Tricia Van Heise
Dec 12, 2022 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 08, 2022

As always they go way beyond in helping their customers. Feel very appreciated with them More

by Donna Admire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams, Tricia Van Heise
Dec 10, 2022 -

Bill Dickason Chevrolet Buick responded

Donna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2022

This dealership is convenient to the people living west Longview and provides efficient, friendly service More

by JDOC81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Dec 09, 2022 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 29, 2022

This is my go to place for any of my car problems are just a routine check I've been going here for years the name has changed but the service is the same More

by dekota1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Van Heise
Dec 01, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

...
20
...