Bill Dickason Chevrolet Buick - Service Center
Gladewater, TX
663 Reviews of Bill Dickason Chevrolet Buick - Service Center
I appreciate being taken care of the same day that I called in to have my oil changed because I would be traveling hundreds of miles the following day. called in to have my oil changed because I would be traveling hundreds of miles the following day. More
I WILL NOT rate this dealer at this time (I only gave a re3commendation of Yes because there was no "maybe" option). There is a communication problem here and I don't know why! I cannot rate service perf re3commendation of Yes because there was no "maybe" option). There is a communication problem here and I don't know why! I cannot rate service performance until I have had a chance to drive the car. More
Courteous and prompt. The service department is knowledgeable. My step-father and my husband both bought trucks from salesperson Adrian Cortes. He also did an excellent jo The service department is knowledgeable. My step-father and my husband both bought trucks from salesperson Adrian Cortes. He also did an excellent job. More
Always a great experience to have my vehicle serviced here. Mariela is always friendly, helpful and knowledgeable with what we might need done. Work is done as quickly as possible, in a timely manner. here. Mariela is always friendly, helpful and knowledgeable with what we might need done. Work is done as quickly as possible, in a timely manner. More
I was treated very nice, and plan to go back if I have more problems. more problems. More
Always a great experience. Always friendly & knowledge. If I have questions they have the answers. I always call early to be sure I get the appointment when I want it. These pe Always friendly & knowledge. If I have questions they have the answers. I always call early to be sure I get the appointment when I want it. These people stay busy. I won't go to a dealership that I have to wait 2 weeks to get an appointment! Thanks for being a people place! More
Took car in and they got it in and out. Great job and it runs great. Great job and it runs great. More
Great service thank you. Will go back when needed. It was done at a reasonable time frame. Will go back when needed. It was done at a reasonable time frame. More
Honestly best dealership ever! BDchevy truly cares about their customers and they care so much they take on customers that have problems from other dealerships like myself and that BDchevy truly cares about their customers and they care so much they take on customers that have problems from other dealerships like myself and that is why I only trust BDchevy to service my vehicle because not only did they find the issues Peters blatantly ignored, they fixed it and made me feel like I was family because they actually took the time to listen and understand that I felt there was something wrong with my Malibu even though there was no indicator lights on the dashboard to warn me there might be a problem and actually found several issues and fixed them and I’m so great full for that because Tyler is the first technician out the 4 dealerships I’ve been to that actually has some brains because I had answers with in few hours and didn’t leave me feeling like I was crazy like so many dealers done to me because he had the mental capacity to think outside the box unlike everywhere else that never even thought to check the shark fin because if it’s not installed properly it can’t send notices to the computer for the computer to send me notifications that there’s something malfunctioning on my vehicle and for that I’m beyond thankful and satisfied with not only the service team but with the whole dealership because of how much they care More