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Bill Dickason Chevrolet Buick

Gladewater, TX

4.8
2,932 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 2,932 reviews

March 05, 2023

Everyone was amazing had an easy n great experience. They was very helpful and the process went way easier than I thought More

by Mariodjones23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie Evans
Mar 07, 2023 -

Bill Dickason Chevrolet Buick responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 02, 2023

Mariela and her team always go above and beyond in making dreams come true! Truly a blessing to me and my family. Adrian More

by CHRISWILLIAMS8921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams, Tricia Van Heise
Mar 06, 2023 -

Bill Dickason Chevrolet Buick responded

We're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2023

It was the Apple pie that made it great ! Plus it only took an hour More

by MMAYFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams, Tricia Van Heise
Mar 06, 2023 -

Bill Dickason Chevrolet Buick responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 28, 2023

Laura was very helpful and spent a lot of time to get me just what I was looking for. She’s great! More

by wls45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Prickett, Abygail Bongfeldt, Laura Cooper, Robert Curry
Mar 02, 2023 -

Bill Dickason Chevrolet Buick responded

We're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet. We sincerely value your business and look forward to your next visit!

February 28, 2023

The dealership was super friendly from the moment we walked in. Gavin worked hard at providing us what we wanted and did not actively push something on us for which we were not asking. Highly recommend More

by jamesethomas747
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Martinez
Mar 02, 2023 -

Bill Dickason Chevrolet Buick responded

We're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet. Thanks for the recommendation, and have an amazing day!

February 28, 2023

Mr Adrian Cortes was very professional and courteous. From answering questions prior to sell, until the time I came in to purchase, he made the whole buying experience a great one! More

by allyedmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Bill Dickason Chevrolet Buick responded

We're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet. We hope you have a great day!

February 28, 2023

Wonderful experience. Friendly and helpful no high pressure. Very service oriented to find me what I wanted. More

by wls45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Prickett, Abygail Bongfeldt, Laura Cooper, Adam Jones, Robert Curry
Mar 02, 2023 -

Bill Dickason Chevrolet Buick responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 28, 2023

Abygail and the rest of the staff was great! The vehicle I wanted had been moved to their sister dealership in Plano. They had it transported back to Gladewater before closing to finish the deal More

by jasonpitts4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abygail Bongfeldt, Adam Jones
Mar 02, 2023 -

Bill Dickason Chevrolet Buick responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 27, 2023

The entire dealership was welcoming and kind. Laura was so helpful and knowledgeable. She went out of her way to help us find just the right vehicle and payment. I would gladly recommend her to h More

by Bacon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Prickett, Laura Cooper
Mar 02, 2023 -

Bill Dickason Chevrolet Buick responded

Bacon, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2023

My problem was not solved… I wasted my day and I drove all the way from Tyler to Gladewater for nothing More

by EMADESSAM
Recommend Dealer
No
Employees Worked With
Mariela Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Bill Dickason Chevrolet Buick responded

Emadessam, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 374-4526 to discuss your concerns, as your satisfaction is of utmost importance to us.

Feb 27, 2023 -

EMADESSAM responded

I contacted GM to find a solution Thank you

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