Bill Dickason Chevrolet Buick

GREAT DEALERSHIP ENJOYED WORKING WITH PHILIP GREAT SERVICE DEPARTMENT. ALWAYS A PLEASURE TO BUY FROM MCKAIG. I HAVE BOUGHT SEVERAL NEW CARS FROM THEM OVER THE YEARS. THERE HAS NEVER BEEN A HIGH PRESSU SERVICE DEPARTMENT. ALWAYS A PLEASURE TO BUY FROM MCKAIG. I HAVE BOUGHT SEVERAL NEW CARS FROM THEM OVER THE YEARS. THERE HAS NEVER BEEN A HIGH PRESSURE SALES PITCH AND EVERYTHING IS ALWAYS AS PROMISED. More

McKaig Chevrolet did an outstanding job in every way possible regarding their service and expertise in helping me get back on the road. My family and I owe a great deal to this Dealership and personally possible regarding their service and expertise in helping me get back on the road. My family and I owe a great deal to this Dealership and personally to Kent for his help. We were stranded on the highway in my 2009 Chevrolet 2500. They made arrangements to have my truck towed to their dealership and sytematically figured out the problem. In the mean time, they gave us use of one of their vehicles to drive for the weekend. Our vacation turned out wonderful instead of it cut short due to vehicle problems. Thanks again. More

We recently purchased our traverse from Mckaig, and not only did they beat everyones price be a longshot, they had some of the most friendly staff I have ever run into when going to dealerships. I will be only did they beat everyones price be a longshot, they had some of the most friendly staff I have ever run into when going to dealerships. I will be recommending my friends and family to this dealership in the future. They make car buying easy and fun. More

Over the past 8 to 10 years i have bought 10 new and used cars and trucks from mckaig and they always go beyound the call of duty to help me out they treat us like family every time we go in. The sales staff cars and trucks from mckaig and they always go beyound the call of duty to help me out they treat us like family every time we go in. The sales staff is alsome I always take my cars and trucks to Doyle and Kent for service work They trat us loke family and i trust them completely I have recommened lots of friends to Mckaig Thanks Mckaig and all the staff for earning my trust Daryl Gafford More

I discovered this dealership from the results of an internet search for a vehicle. I was very interested in customer feedback. My previous dealership was arrogant and disinterested. I am widowed and internet search for a vehicle. I was very interested in customer feedback. My previous dealership was arrogant and disinterested. I am widowed and need support in taking care of my vehicle. I need to know that my dealership will be there when I need them. From my first encounter EVERYONE at McKaig was truly friendly, sincere and ready to help me. I did not encounter an employee who did not greet me with a smile and asked if they could help me. It is obvious that their employees like their jobs, like customers and are truly glad to be of any assistance to their customers. This service is extremely rare today. More

I loved working with these guys! Josh and Dustin are very easy to work with! No hassles or pressure, just an easy purchase. If you want a dealer that treats everyone like friends and family you should go her easy to work with! No hassles or pressure, just an easy purchase. If you want a dealer that treats everyone like friends and family you should go here. I went to plenty of other dealers that saw me as a sale, not as a real person. I gave them this rating because they exceeded my expectations of any dealership with fast responses and quality service. I will be sending my family to Mckaig. More

The sales and service staff are extremely friendly and customer oriented. They provide excellent customer service and I am not afraid to recommend them to friends and family. They place the customer nee customer oriented. They provide excellent customer service and I am not afraid to recommend them to friends and family. They place the customer needs first and consistently provide service that exceeds the expectation of the client. More

We have had 100% satisfaction with McKaig Chevrolet beginning last August with the purchase of our 2009 Equinox and, now, with our 2011 Silverado. The sales staff has not only been friendly but they h beginning last August with the purchase of our 2009 Equinox and, now, with our 2011 Silverado. The sales staff has not only been friendly but they have made us feel like doing business with us was important to them and worth whatever time it took to satisfy our wants and needs. We were looking for a specific color for the truck and even though what we were looking for was not on the lot in Gladewater, our salesman, Phillip Anderson, made sure he found just exactly what we wanted. We drove our beautiful new truck off the lot this afternoon!!! We couldn't be more satisfied with a dealership and would definitely recommend McKaig Chevrolet. More

I was in the market to replace my wifes Malibu after hers was totaled and McKaig not only had the best deal but also the friendliest staff. It was well worth my two and a half hour drive to buy a car from t was totaled and McKaig not only had the best deal but also the friendliest staff. It was well worth my two and a half hour drive to buy a car from them. The McKaig staff was able to answer all my questions quickly and did not pressure me to buy the car from them. They were even willing to work with my credit union unlike another dealer that was closer to me. I am glad that this the other dealer had such poor service and refused to work with me because I got a car with more options for less. I wish I could rate McKaig 10 stars. they made car shopping easy. More

Over the weekend while at our lake house our dash message came up "battery not charging." It was 8:00 on Friday night and we were about 30 mins from the house. My husband and 3 kids! Rathe than stop for dinn came up "battery not charging." It was 8:00 on Friday night and we were about 30 mins from the house. My husband and 3 kids! Rathe than stop for dinner and turn the car off we went to the house. We got to the house and contacted Onstar. They suggested that the car needed to be towed to the nearest dealership. The next morning we contacted our service rep at our dealership in Plano. He thought it was either the battery or alternator. Upon calling Onstar again they were going to tow us to McKaig as the nearest dealership that was open on Saturday. The problem was they were listed as open only until 1pm. It was already 11:15. My husband called McKaig and was lucky enough to speak to Kent Abernathy in service. After explaining that we were waiting on a tow and hoping he could work on us even if we weren't sure we'd be there by 1pm, Kent saved the day! He offered to send one of his mechanics TO US!! He sent Brian with a battery AND alternator, and then offered if he couldn't get it fixed, they would tow for us, and Scott could ride with Brian - Kent would set Scott up in a car and we could figure it out from there!!! Brian was there promptly and quickly discovered it was the alternator! As my girls said "Kent's our Hero"!! By thinking outside the box and caring about our situation, he was able to limit the time we had to deal with this while we were supposed to be enjoying a weekend at the lake with our family! Kent, with the help of Brian, went above and beyond in this situation for sure!! We have told everyone about our amazing experience at the lake. "You'll never guess what happened....." HUGE thanks to Kent for going the extra mile and putting customer service and needs at the top of the priority list for a service customer. Our Suburban is a 2003.....when we are ready to buy we will definately be calling McKaig!! Many thanks to Kent and Brian for a job well done and saving the weekend at the lake with Daddy! Sheri Burnecke More