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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,020 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,020 reviews

September 23, 2012

I have bought a lot of vehicles over the years, and have had many bad experiences. I really enjoyed buying my car from MCKaig.Everyone I dealt with was very friendly and made my whole experience fun. We had More

by 2012malibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Abernathy, Sabrina Preiss, Aaron Abernathy
Sep 24, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you so much for the opportunity to serve you and, most of all, make you happy! We also are very appreciative of your taking the time to write a nice review! Being a Dealer FOR The People is more than a slogan at McKAIG Chevrolet Buick. We really do put the customer first as we consider you our "guest." We also don't push product. We provide solutions. We don't pressure or hassle anyone as we don't want to be pressured or hassled. We want to be your trusted advisor in this process of driving a nicer, newer car. We also appreciate your "constructive criticism" as you thought it took a long time. While there is a "lot" that goes into finding solutions, we will review (we were very busy Sunday) and are always looking for ways to improve the McKAIG Experience. We are converting over to a new software system next week that we think will help us serve our guests more efficiently. We continuously try to improve in all areas. Thank you again for taking the time to let us know you enjoyed your "McKaig Experience" and also for your comment as to how we might further improve. We appreciate it very much and look forward to serving you, as well as your friends and family, again soon.

August 21, 2012

I bought many cars from other dealerships by far this was the best car buying experiance I have had. No pressure sales . Everybody was freindly and nobody pushed us. More

by chaseman18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Abernathy, Brian Pilcher
Aug 21, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and review! We are the Dealer FOR The People and that means we Always strive to put the customer first. We don't push product. We provide solutions to help you decide what you want to buy & when you want to buy it. Thank you for giving us the opportunity to serve you and we look forward to being your Trusted Advisor for many years to come. Thank you again.

August 15, 2012

These sales people were so helpful to us. We had gone to another dealer to try to buy a new car, and they did not act like they wanted to work very hard to make a sale. From the moment I first spoke to McK More

by jlvelde1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kent Abernathy, Sabrina Preiss
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

We sincerely appreciate the opportunity to serve you! We will Not push product. We want to help provide solutions so you can Buy what you want to buy when you want to buy it! That is why we are becoming known as the trusted advisors. Thank you again for your business and the nice review! We look forward to serving you again soon and don't forget your first FREE oil change!

August 09, 2012

This was my best car buying experience ever! The salesman, Brian, was fantastic! I wil visit McKaig for all of my future purchases. Great dealership! More

by Kcapps78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian pilcher, Brian Pilcher
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you! Our staff LOVES these reviews as they work very hard to be trusted advisors so folks will enjoy the McKaig Experience and come back! We also hope you will tell your friends to come to McKAIG. Please let us know if you have any suggestions on how we can improve as we truly want to get better and better. Thank you again for the opportunity to serve and be your trusted advisor and we look forward to your future purchases! Thank you.

August 09, 2012

Nice people, clean facility, very professional, with a home-town flair. They make you feel welcome, and attend to your every need. Pricing is fair; one does not feel he has been "taken" when buying a ve More

by paul shore
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott, Kent Abernathy, Sabrina Preiss
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and nice comments that will help others know about McKAIG. Our entire staff is second to none in treating our visitors like guests. We want to serve you and always appreciate any ideas on how we can improve. We know there are high expectations for A Dealer FOR The People. Thank you.

August 08, 2012

I love going to this dealership. The people treat you like family. They know you by name. They know exactly what you need and what you want out of your car. Their people don't pressure you into buying More

by bkj1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Abernathy, Doyle Dougan, Patrick Rushing
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

WOW! Thank You very much for the business and review! Our Team loves these reviews as they work very hard to be Trusted Advisors! We want you to feel special when you come to McKAIG. Our mission is Not to push product. We want to provide solutions and let you buy what you want to buy. Thank you for giving us the opportunity to prove we really are A Dealer FOR The People. Thank you.

August 04, 2012

The entire group at mckaig was fantastic!! The worked for hours looking for exactly what we wanted, and when we couldn't find that they gave us a plan b. They also gave us a very fair price for our trade in! More

by Rcoxslp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian pilcher, Brian Pilcher
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you as our team loves to hear when our guests have a great McKAIG Experience! They try very hard to be trusted advisors and it is gratifying to hear from happy customers. We appreciate the opportunity to provide solutions and please let us know if you have any suggestions on how we can further improve. Thank you again for coming to the Trusted Advisors and we look forward to serving you again soon. Thank you.

August 02, 2012

the dealership in my oppenion is this is the best place in east texas to have all of your car needs meet Doyle is one of the best service men in the area because he goes the extra mile to make sure all of More

by kimwhatley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Abernathy, Doyle Dougan
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

We thank you for your business and review! We try very hard to remain true to being a Dealer FOR The People and it is very gratifying when we are viewed as true trusted advisors. We want to provide solutions to all of your transportation needs. Thank you!

August 02, 2012

I live four hours away and found a used Mustang at McKaig online that I just fell in love with. We handled all the paper work and everything over the phone and thru emails. We made the trip to Gladwater to s More

by KristyFouquet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Abernathy, Brian Pilcher
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

We are always amazed when folks drive for hours or come across the country for our great cars & trucks. We appreciate your business and are glad we could help you drive that nicer, newer Ford Mustang!We especially are grateful you have written a review as our staff works hard to make folks feel special and to help them drive a nicer, newer car or truck. Thank you!

July 24, 2012

Had a very good experience working with McKaig Chevrolet and Mike Lambert. Mike was aware of what I was looking for in a pickup and he helped find the best one for my needs. I am very pleased with the tru More

by R.C. Welch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Lambert, Kent Abernathy
Aug 08, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and taking the time to post a review so others know what to expect at McKAIG, A Dealer FOR The People. We always try to focus on the customer's wants and needs to provide solutions instead of just pushing product. Mike always does a great job and he and Kent are looked upon by many as trusted advisors. We think you should have fun and enjoy shopping for a nicer, newer truck! Thank you again!

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