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Bill Dickason Chevrolet Buick

Gladewater, TX

4.8
2,851 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 2,851 reviews

August 10, 2016

Stellar service Always friendly warm service. I love you it feels like home and they make you feel like family here! Highly recommend to everyone I know! More

by Elexia Godwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
Aug 11, 2016 -

Bill Dickason Chevrolet Buick responded

Elexia, I'm so glad you feel like family in our McKaig home! That's EXACTLY the type of environment we strive to create. We want folks to feel comfortable and not pressured whatsoever when they visit us. Thank you for your kind words. We look forward to servicing your vehicles for years to come! Kent & Mark Abernathy A Dealer FOR The People

August 08, 2016

Excellent Service Excellent service with no trouble and no wasted time. They take care of business and let you get on your way. Some of the nicest people around as well More

by Zackf1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy
Aug 11, 2016 -

Bill Dickason Chevrolet Buick responded

Zach, thank you so much for those kind words! We strive to offer quality, dependable service to every guest who walks through the door. I'm glad you were happy with your experience! Look forward to servicing your vehicles for years to come! Kent & Mark Abernathy A Service Department FOR The People

August 08, 2016

"Excellent Service" Excellent service and great people. As always they took good care of me and got me on my way. I wouldn't go anywhere else! Thank You Aaron! More

by Larry Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy
Aug 11, 2016 -

Bill Dickason Chevrolet Buick responded

Larry, thank you very much for offering your kind words! We strive to make every single one of our guests feel like family in our McKaig home! Sounds like that's the experience you've been given. We look forward to servicing your vehicles for years to come! Kent & Mark Abernathy A Service Department FOR The People

July 29, 2016

Pleased as Punch I can't say enough about Mckaig Dealership in Gladewater. They made an untimely moment (the sudden death of my truck) a comforting experience. From th More

by byron9956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Brian Pilcher
Aug 05, 2016 -

Bill Dickason Chevrolet Buick responded

Thank you so much for sharing this story with us! We strive to be different from other dealers in that we truly see people as people, not as numbers. We care about your story and what has led you to where you are today, and we want to be part of helping you build your future. I am so delighted to hear that's what Brian and Sabrina were able to help you find a nicer, newer vehicle in the face of the tragic death of your truck! We look forward to earning your business for years to come and also look forward to seeing you for those free lifetime oil changes! Kent & Mark Abernathy, Dealers FOR The People

July 27, 2016

AMAZING! GREAT! STRESS FREE! Car shopping can be so stressful and time consuming but not at McKaig. Adrian was super helpful and understanding of our needs. He took the time we ne More

by JerriDunham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2016 -

Bill Dickason Chevrolet Buick responded

Mr. Dunham, congratulations on your nicer, newer vehicle! Thank you so much for choosing McKaig, we know that you have a choice in where you take your business, so thank you for choosing us! I'm glad to hear that Adrian provided you with a stress-free experience! Our mission is to take the pressure out of the car-buying experience by employing only non-commissioned Solution Specialists! Thank you again, and we look forward to seeing you for those Free Oil Changes for Life!

July 26, 2016

BEST DEALERSHIP EVER!!! I am from Gladewater, Tx. & would scream from the rooftops that this is , by far, the best dealership that ive ever done business with. The customer s More

by TopDogDurbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Charles Phillips
Jul 28, 2016 -

Bill Dickason Chevrolet Buick responded

Thank you so much for sharing this with us! Our goal is to create a stress-free car-buying experience and it sounds like that's exactly what Charles did for you! You are definitely part of the McKaig family! We look forward to seeing you in the future for those Free Oil Changes for Life!

July 23, 2016

Stress free purchase!! I was dreading the stress of buying a new car. Everyone at mcKaig dealership was wonderful. No pressure or sales tactics. Adrian was fantastic. He More

by Lkcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2016 -

Bill Dickason Chevrolet Buick responded

Most of us are the same. We hate salespeople that try to solve their problem instead of ours! We don't want to be Sold ..... we want someone to help us decide what we want to Buy! While there are many reasons to shop at McKAIG, your East Texas "FOR The People" Car Dealer, a major one is our "non-commissioned showroom." Why? Our "Solution Specialists" (we don't want salespeople) make the same thing regardless of what unit/Make & model you buy! There is NO Financial Incentive for them to try to SELL you something else/push product. Their incentive is to provide a Great Experience and "Help You decide what You want to BUY!" We appreciate the opportunity to earn your business and your taking the time to write a Review so others see McKAIG really is different ... & better! We also hope you will enjoy your FREE Oil Changes For Life and Guest Concierge Services. Sincerely, Kent & Mark Dealers FOR The People

July 13, 2016

HAPPY, HAPPY, HAPPY WIFE Like most folks, I don't buy a vehicle very often. The process of making a myriad of choices is pretty daunting. We looked at several dealers but wer More

by Southtexasboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Charles Phillips, Larry Jones
July 12, 2016

IMPRESSIVE! Let me just say that we have bought a lot of cars and it is hard for me to be impressed but Adrian impressed me. First, he wasn't pushy, and second he More

by 2cars@McKaig
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Preiss, Jeriamy Schumacher
July 12, 2016

Excellent customer service!! Mckaig Chevrolet is by far the best place ever! Friendly staff and excellent customer service!! Adrian was really helpful in my search for a new vehic More

by Adri_12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Preiss
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