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Bill Dickason Chevrolet Buick

Gladewater, TX

4.8
2,923 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 2,923 reviews

January 16, 2018

Awesome service! Kim was so sweet and made sure I was well taken care of. She was super slammed when I arrived and did not let that get to her. She handled everyone li More

by Kim75455
Recommend Dealer
Yes
Employees Worked With
Kim Owens
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

How our great staff loves to hear "Awesome Service!" We believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as they wish to own it! Thank you for your business and for recognizing the friendly and helpful efforts of Kim Owens as you made her day by recognizing her efforts to make you feel at home. We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick - For the People"(R) Gladewater, Texas (US 80 @ E Loop 485) Antique Capital of East Texas

January 15, 2018

Amazing Went with my friend to purchase a car, since she had lost everything in hurricane Harvey. The dealership made it so easy for her. Each one of the empl More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Jeriamy Schumacher
Jan 16, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Shirley, Thank you so much for visiting McKaig with your friend and it sounds like y'all enjoyed the McKaig experience. We love to hear from folks who visit that we made happy! We appreciate the business and for taking the time to write an Online review praising our team and letting others know McKAIG Chevrolet Buick really does try hard to live up to being the Tyler-Longview East Texas dealer "for the people."(R) Godspeed to your friend who lost everything in Harvey and best wishes and Happy New Year to both of you and yours. Sincerely, Your McKaig "FOR The People" team

January 09, 2018

McKaig Oil Change/Tire Rotation Mariela Hernandez provided excellent customer service to myself from the moment I walked in to the moment I left. Faye Hinds checked me out and also More

by Kristen L Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Kristen, Thank you so much for your business and taking the time to write a great OnLine review about your McKaig Experience! Our team works hard to provide great service and we sincerely appreciate it when they are recognized for the job they do. We know Faye and Mariela are grateful and we thank you again for your business. Sincerely, Susie, Kent & Mark Dealers FOR The People(R)

January 09, 2018

Always a great place! Always a great experience when ever I come to get my oil changed. A wonderful waiting room, super friendly staff that always greet you with a smile! More

by Leslie McPherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Leslie, As you know, we believe everyone deserves a nicer, newer car that is safe, reliable and fun to drive for as long as they wish to own it! That means Oil Changes and routine maintenance are very important and we appreciate the opportunity to serve you and earn your continued business. It makes our day when you take time to give us recognition through OnLine Reviews as our goal is to make you happy! Thank you for your business and taking the time to write a Review! Sincerely, Susie, Kent & Mark Dealers FOR The People(R)

January 08, 2018

Making it Happen I went in to the dealership McKaig Chevrolet and Buick.I was welcomed upon arrival offered something to drink. Sabrina Preiss is an awesome hard worki More

by DSpin65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Preiss, Jeriamy Schumacher, Lilly Barron, Summur Villareal
Jan 16, 2018 -

Bill Dickason Chevrolet Buick responded

Wow! This is what makes it worth it when our Guests leave McKaig happy in a nicer, newer car! We appreciate the opportunity to earn your business and especially for giving members of our team a Shout Out for a job well done. We appreciate it and hope to serve you and your family & friends in the future. Sincerely, The East Texas "FOR The People"(R) Team at McKaig Chevrolet Buick

January 08, 2018

Excellent customer service! Charles was so patient and worked with me the several hours I was there trying to decide. He showed me many trucks until we got the one I wanted. All More

by Kim75455
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Abernathy, Charles Phillips, Summur Villareal
Jan 16, 2018 -

Bill Dickason Chevrolet Buick responded

Kim, Charles is very good at his job of being a non-commissioned Solution Specialist and works hard for all of his guests. He is becoming a trusted advisor to more and more folks in east Texas that appreciate dealing with someone who has no financial incentive to push or sell anything other than what is best for you. We all appreciate the business and the recognition from happy guests that write great reviews regarding their McKaig Experience! Thank you, Your East Texas "FOR The People" team at McKaig

January 06, 2018

Great service Always ready with answers. Always on point ready to answer. No matter what they are willing to take theyre time and find the answers for you if they d More

by Domingu3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

We are most grateful for your business and for recognizing Mariela Hernandez providing you with friendly and helpful "Great Service!" We believe everyone deserves to drive a safe, reliable car that's fun to drive for as long as you wish to own it. We take being a dealer "for the people" (R) very seriously and sincerely appreciate it when guests recognize the efforts of our great staff. Thank You! We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick Gladewater, Texas (US 80 @ E Loop 485) Antique Capital of East Texas

January 05, 2018

Experienced good customer and auto service this time. This is my first time having vehicle serviced with new Service staff. Old auto service was poor. This time was better. The wait was longer than ant More

by lrich21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Kim
Jan 05, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you so much for your business and for taking the time to write a review to let us & others know about your service experience. We have been making changes to improve and appreciate your feedback. We are very sorry we were slower than your expectation and will check to see why this occurred. What service did you have performed and what are your expectations in the future as we will discuss in our Training sessions. We truly want to be the best in East Texas and appreciate ideas on how we can improve. Thank you again for your business and Happy New Year from all of us at McKAIG Chevrolet Buick - your East Texas Dealer "For the People(R)."

December 29, 2017

New Equinox My wife and I just built a new house after 30 years at the same place and decided it was time to lower some costs. We went to see Charles Phillips at More

by moose3058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Phillips, Jeriamy Schumacher, Johnny Ortiz
Aug 25, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for giving McKaig and Charles an opportunity to help you find and own a nicer, newer(R) BRAND NEW 2018 Chevy Equinox! We specialize in helping folks find, qualify for and own the car that meets their needs. That's why our Solution Specialists are non-commissioned as they make the same thing for helping you regardless of what you buy. Their job is to be your advocate and they do not have any financial reason or incentive to try to push or sell you anything thats not in your best interest. It's been called the McKaig experience and East Texans are loving it. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Chevy Dealer "FOR The People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

December 29, 2017

Services Very quick service, literally in and out within 20 min! Fast and friendly service! These guys, and gals, are doing everything right! Not to mention t More

by Marisol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

Marisol, We sincerely appreciate your business and for your taking the time to recognize the friendly and helpful efforts of Mariela on your behalf. We want folks to enjoy their McKaig experience and love to hear when we succeed in making you happy helping keep your car safe, reliable and fun to drive for as long as you wish to own it. We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick - for the people (R) Gladewater, TX (US 80 @ E Loop 485) The Antique Capital of East Texas

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