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Bill Dickason Chevrolet Buick
Gladewater, TX
2,923 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,923 reviews
January 25, 2018
First time customer I am new in Gladewater and This was my first time here, and everyone was really nice and attentive. Mariela Hernandez was a lot of help! I am new in Gladewater and This was my first time here, and everyone was really nice and attentive. Mariela Hernandez was a lot of help! More
by Brantbellatti
Employees Worked With
January 24, 2018
Very pleased! I had my car serviced at mckaig chevrolet in gladewater,tx. Kim owens worked very hard to get me a reasonable price! She was very helpful and friendly I had my car serviced at mckaig chevrolet in gladewater,tx. Kim owens worked very hard to get me a reasonable price! She was very helpful and friendly! Thank you! More
by Andrea
Employees Worked With
Kim Owens
January 24, 2018
Service people were great Let's start with the bad first. The woman that answered the phone in the service department to set up my appointment talked like her mouth was on fir Let's start with the bad first. The woman that answered the phone in the service department to set up my appointment talked like her mouth was on fire, she wouldn't listen to me, and I had trouble getting her to shut up so that I could get an appointment made. At one point, I had to tell her stop 5 times so that I could get the appointment set. I got into the service department at 7:30 this morning, not a time of my choosing. Kim Owens came out and handled things smoothly. I was kept informed thru the process of what was going on. Everything that they did was explained to me, including a couple of issues that they could not duplicate. The only issue I had was in getting my paperwork at the end of the job. Not quite sure what happened there, but it was over 20 minutes from the time that they told me it was done until I got the paperwork at the cashier's window. More
by boilers78
Employees Worked With
Kim Owens
January 24, 2018
Great Customer Service I was having issues with my old car and McKaig helped me find a perfect replacement at the right price. No pressure, no stress, just great customer se I was having issues with my old car and McKaig helped me find a perfect replacement at the right price. No pressure, no stress, just great customer service. I live in Tyler and would highly recommend the whole team at McKaig in Gladewater. More
by Helen Caine
January 22, 2018
Great Customer Service I took the company vehicle to McKaig for an oil change and Kimberly Owens assisted me. Her customer service was outstanding. She was very kind, cour I took the company vehicle to McKaig for an oil change and Kimberly Owens assisted me. Her customer service was outstanding. She was very kind, courteous and very professional. More
by Area Agency on Aging
Employees Worked With
Kim Owens
January 20, 2018
Service is just excellent. Thank you for given me the bests service with some great persons, and taking care of my truck as well. They work fast and do an excellent job at my tr Thank you for given me the bests service with some great persons, and taking care of my truck as well. They work fast and do an excellent job at my truck. Excellent service. More
by Rico05
Employees Worked With
January 18, 2018
Totally AWESOME I'm from Longview, and we made the drive out to Gladewater because we heard an ad on the radio for them. It was SO worth the short drive down there -- I'm from Longview, and we made the drive out to Gladewater because we heard an ad on the radio for them. It was SO worth the short drive down there -- Sabrina, Jeriamy and Susie all were AMAZING in helping us get a car that we LOVE. I will absolutely return to get my next car there and I recommend this place to anyone that wants to get into a nicer, newer ride. More
by brownie724
January 18, 2018
Amazing Kept me informed on what was going on with my car. Very patient and was very friendly .She made my wait bearable . Overall amazing job Kept me informed on what was going on with my car. Very patient and was very friendly .She made my wait bearable . Overall amazing job More
by Shreka M Simpson
Employees Worked With
January 18, 2018
Awesome experience! My experience there was by far the best I’ve ever had. When I say they’re for the people they mean it! Sabrina and Jeriamy were great and did everythi My experience there was by far the best I’ve ever had. When I say they’re for the people they mean it! Sabrina and Jeriamy were great and did everything they could to help my family out. I would highly recommend this dealership More
by Fhawk2772
Employees Worked With
Sabrina Preiss, Jeriamy Schumacher
January 16, 2018
Great Kimberly Owens was great and so helpful I appreciate everything she did for me she went out of her way to make sure I was well taking care of. Kimberly Owens was great and so helpful I appreciate everything she did for me she went out of her way to make sure I was well taking care of. More
by Shellbenson
Employees Worked With
Kim Owens
