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Bill Dickason Chevrolet Buick
Gladewater, TX
3,072 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,072 reviews
September 12, 2018
Great Customer Service My experience was great everyone was nice and polite. I like my newer vehicle. I appreciate all the hard work and patience that went into getting me My experience was great everyone was nice and polite. I like my newer vehicle. I appreciate all the hard work and patience that went into getting me a newer car. Thank you Jason , Brandon and Jeriamy More
by Shaniqua
Employees Worked With
Jeriamy Schumacher, Jason Leek, Nena Townsend, Brandon McCloskey
September 12, 2018
Excellent service, with knowledge and help in Financing! We were in need of a vehicle, due to ours being totaled. We were running out of time and Dennis Smith help us find the perfect SUV for our needs. Due We were in need of a vehicle, due to ours being totaled. We were running out of time and Dennis Smith help us find the perfect SUV for our needs. Due to my work I wasn't able to go with my wife the first time, and Dennis let her test drive for a couple of days so I could check it out. After speaking with Dennis on the phone he made the perfect arrangements, and that next weekend we bought our new Chevy Equinox. It was a great experience and Dennis hooked me up with a towing package! This is the reason I have bought my last four vehicles from McKaig. Thanks so much!!:) More
by Richard Rivers
Employees Worked With
Brandon McCloskey, Dennis Smith
September 11, 2018
The BEST I needed to purchase to purchase a new car and Adrian made it easy as day all the way from Houston. When I got to the dealership he had everything rea I needed to purchase to purchase a new car and Adrian made it easy as day all the way from Houston. When I got to the dealership he had everything ready to sign so I could be in and out! Best car buying experience by far! Thanks bro! More
by Jerregan
September 10, 2018
Easiest car buying EVER! First time buyers at McKaig and was, by far, the EASIEST buying experience I've ever had. Adrian was great. He showed us quite a few vehicles in diffe First time buyers at McKaig and was, by far, the EASIEST buying experience I've ever had. Adrian was great. He showed us quite a few vehicles in different price ranges and explained and compared all their features. And then he worked to get us the best financing he could. And a big thanks to Jeriamy for helping on that end, too. No pressure to buy, no "push" to make a quick decision, just friendly help to make the process easy. We WILL be back! More
by TPittman
Employees Worked With
September 09, 2018
Customer service I had the pleasure of working with Jason, Jeramy, and Brandon when purchasing my new vehicle. All 3 gave me their honest opinions and helped me out as I had the pleasure of working with Jason, Jeramy, and Brandon when purchasing my new vehicle. All 3 gave me their honest opinions and helped me out as much as possible. I was treated like a friend rather than a guest. I would recommend mckaig Chevrolet in a heart beat. It was a great experience. Greatest car lot I’ve ever been to. Jason even called me a few days after my purchase just to see how i liked it. More
by BrianS9690
Employees Worked With
Jeriamy Schumacher, Jason Leek, Brandon McCloskey
September 07, 2018
Catalytic Converter problem Mariela was very helpful. I explained to her that I had a service engine light come on during labor day weekend, so I checked it to see it was a catal Mariela was very helpful. I explained to her that I had a service engine light come on during labor day weekend, so I checked it to see it was a catalytic converter problem, and she assured me that they would explain the problem fully and check to see if it was a covered warranty problem, so glad she got back with me shortly after and notified me it was in fact covered and made sure she had a part there before we left it, once she knew for sure she had the part, she contacted me to bring it in and got it back to me by lunch just in time. I appreciate her honesty and working with me to make this as painless as possible, thank you for being there for us, definitely a much better service than before, if you need your car fixed, Mariela Hernandez is the one to talk to More
by Dtpman
Employees Worked With
Mariela Hernandez
September 06, 2018
They’re Great! Very nice people, took care of my husband and I. Love my new car. Only thing that was an issue for us was waiting in line to finialize paperwork as th Very nice people, took care of my husband and I. Love my new car. Only thing that was an issue for us was waiting in line to finialize paperwork as they only have one guy there who does it. Other than that it was great!!! More
by Lilo1234
Employees Worked With
Charles Phillips
September 06, 2018
Great buying experience. I was very impressed with the several members of the staff I dealt with. Freddy Tomlinson and Dennis Smith were very professional and eager to assist I was very impressed with the several members of the staff I dealt with. Freddy Tomlinson and Dennis Smith were very professional and eager to assist me in my purchase and in understanding the features of my new Tahoe. More
by rpeddy
Employees Worked With
Mark Abernathy, Freddie Tomlinson, Dennis Smith
September 05, 2018
Excellent working with these people. I found the vehicle I was looking for on line at McKaig. Contacting them and then meeting with them we were able to work out the details of the deal. I found the vehicle I was looking for on line at McKaig. Contacting them and then meeting with them we were able to work out the details of the deal. Thank you, Nena and your entire crew. More
by Wayne
Employees Worked With
Nena Townsend, Brandon McCloskey
September 04, 2018
Professional and timely Always a pleasure having service done here. Appointments on time. The service personnel are friendly and explain everything. Follow ups if any are don Always a pleasure having service done here. Appointments on time. The service personnel are friendly and explain everything. Follow ups if any are done timely. More
by LarryB
Employees Worked With
Kent Abernathy, Vernon Hall, Jason Smith
