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Bill Dickason Chevrolet Buick
Gladewater, TX
3,072 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,072 reviews
October 06, 2018
Above and beyond service Nina was a wonderful hostess always checking on us at letting us know of about how long it would be or about what was going on so we weren't lift gues Nina was a wonderful hostess always checking on us at letting us know of about how long it would be or about what was going on so we weren't lift guessing she was very knowledgeable of the vehicles and was willing to help us in any way possible she's great More
by Sebrengigi
Employees Worked With
Nena Townsend
October 04, 2018
My experience with Craig Chevrolet was awesome Nina was awes My experience with McKaig Chevrolet was awesome. Nina my salesperson was The Perfect Host. She helped us out immensely we got a good deal on our cars My experience with McKaig Chevrolet was awesome. Nina my salesperson was The Perfect Host. She helped us out immensely we got a good deal on our cars and was very happy she is an awesome lady. You have a very good employee there thank you More
by Malibu18
Employees Worked With
Nena Townsend
October 04, 2018
Great job! Mariela was very friendly and got us checked in quickly. Our technician Tyler fixed the issues we were having with connectivity to the handsfree featu Mariela was very friendly and got us checked in quickly. Our technician Tyler fixed the issues we were having with connectivity to the handsfree feature. He also completed a 27 point inspection on our vehicle. Thank both for your help! More
by Khew873
Employees Worked With
Tyler Hewitt, Mariela Hernandez
October 03, 2018
Simple oil change and tire rotation The oil change and tire rotation were done quickly. Also needed a new cabin filter and engine air filter. Here comes one of two reasons that I didn' The oil change and tire rotation were done quickly. Also needed a new cabin filter and engine air filter. Here comes one of two reasons that I didn't give them a 4 star review. Labor charges for the filter(s). They had already taken the filters out to show me they needed to be changed. So why do they need, other than greed, to charge $20 labor to drop it in and put the glove compartment back on?? I bypassed doing the engine air filter at the dealership. I can do that myself, and already have, with a non GM filter at a much better price. The 2nd issue that cost them the final star is the shop supply charge. I know most dealerships do this, but it pisses me off to see something done at higher than the advertised or quoted price just because they need to gouge the consumer that little bit more. I have chatted with them before about this. More
by boilers78
Employees Worked With
Jason Smith
September 29, 2018
Submarine transportation Jason Leek got me a 2018 Malibu as a first time buyer. The process was quick and efficient. I would recommend McKaig to everyone. Y’all are awesome. Jason Leek got me a 2018 Malibu as a first time buyer. The process was quick and efficient. I would recommend McKaig to everyone. Y’all are awesome. More
by Jordan Leek
Employees Worked With
Jeriamy Schumacher, Jason Leek, Freddie Tomlinson, Brandon McCloskey
September 29, 2018
Like family Everytime! Always love my experience with Charles and the gang. Purchased my 7th vehicle here and everything was perfect as always. Charles handles everything w Always love my experience with Charles and the gang. Purchased my 7th vehicle here and everything was perfect as always. Charles handles everything with care and honesty everytime. Thanks again! More
by Pilcha
Employees Worked With
Other Employees :
Kent Abernathy, Charles Phillips, Jeriamy Schumacher, Freddie Tomlinson
September 27, 2018
Rating of McKraig The people were friendly. On the spot to take care of me the minute I can into the department. The service was completed quickly. They made sure I was The people were friendly. On the spot to take care of me the minute I can into the department. The service was completed quickly. They made sure I was taken care of in the waiting room. More
by Lawrence
Employees Worked With
Mariela Hernandez
September 27, 2018
Honest face to face exceptional customer service! Once you step onto the property your need(s) become the number one priority of Mckaig Chevrolet. All the employees have your best interest at hand, ev Once you step onto the property your need(s) become the number one priority of Mckaig Chevrolet. All the employees have your best interest at hand, even if they are not the one waiting on you. Their prices are very reasonable and every employee that I encountered had impeccable manners and work ethic. Their turn around time was great for getting parts ordered and installed. They did a great job. If we need a new vehicle in the future, this is the place we will be doing business with. More
by velva.mccann
Employees Worked With
Kent Abernathy, Mariela Hernandez
September 25, 2018
Awesome Group/Crew Showed up earlier than my appointment and immediatly got me in. Mariela always has a smile on her that just makes you smile back. Always pleasant Showed up earlier than my appointment and immediatly got me in. Mariela always has a smile on her that just makes you smile back. Always pleasant More
by Preuninger 37
Employees Worked With
Mariela Hernandez
September 22, 2018
A Superior Dealership I had an exceptional experience at McKaig Chevrolet Buick. I mainly worked with Freddie Tomlinson, General Solution Manager, and Dennis Smith, Custome I had an exceptional experience at McKaig Chevrolet Buick. I mainly worked with Freddie Tomlinson, General Solution Manager, and Dennis Smith, Customer Salesperson. I ordered an all electric Chevrolet Bolt, a very difficult vehicle to get in the south, with limited production. I live in Louisiana but had to go to Texas to purchase my Bolt. While I waited for my new 2019 Bolt, they provided me with a lovely Chevy Volt to drive. Freddie and Dennis worked with Chevrolet and got me one of the first new 2019 Bolts made. It is a wonderful car, custom ordered with all my requested options, that will not be putting exhaust into the environment. My experience with McKaig was so much superior than the previous dealerships I used to get two former all electric vehicles from a different car company. McKaig gives you personal authentic truthful attention. I admired that they have the foresight to be interested in selling the new electric vehicles and did what was necessary to be able to sell them. I felt they cared about helping me get the car I wanted. They treat customers like individuals, not like a cog in a wheel. I give them 5 stars and am thankful to have found them for my dealership. More
by Boltgirl
Employees Worked With
Freddie Tomlinson, Dennis Smith
