Bill Dickason Chevrolet Buick

Excellent customer service While traveling out of town, I had an emergency situation with one of my "run flat" tires just as I drove into Gladewater, Texas. My entire instrumen While traveling out of town, I had an emergency situation with one of my "run flat" tires just as I drove into Gladewater, Texas. My entire instrument panel lit up and it was apparent that attention was immediately required. Although driving a GM car, it was not one of McKaig's products. After explaining that I was traveling, the service department at McKaig's immediately began to assess my situation and began working on a solution. The tire was unrepairable and they did not have one to replace it. They began searching for one in town but to no avail. They expanded the search to surrounding cities and finally located one about 50 minutes away. An employee left immediately to get it. Once he returned, the tire was replaced and I was safe to leave. Throughout this process, the service staff kept me updated on the situation as well as made sure that I was comfortable while I was waiting. I really appreciated the genuine concern expressed by the entire staff and the extra effort that was put in to getting me safely back on the road. More

Amazing and awesome crew, still shop to have a new car. I came in with a small trade in thinking to get something in my budget a little upgrade, and I got a awesome newer car with the amount that I can affo I came in with a small trade in thinking to get something in my budget a little upgrade, and I got a awesome newer car with the amount that I can afford to pay the first dealership I ever had who actually work with me and pleasing me with what I can do thanks,Mckaig Chevrolet More

Just bought a 2018 Silverado.from McKaig Chevrolet in Glade I bought my 2018 Silverado. Charles my sales representative was very helpful and patient while we were making our mind up. Then Freddie and Jeremy m I bought my 2018 Silverado. Charles my sales representative was very helpful and patient while we were making our mind up. Then Freddie and Jeremy made the numbers work within my budget. I highly recommend them. We had a very good experience there More

A knowledgeable service department I especially want to give a big "Thank you" to Vernon Hall for all his work on my truck. He has went over and above to help me resolve the ongoing is I especially want to give a big "Thank you" to Vernon Hall for all his work on my truck. He has went over and above to help me resolve the ongoing issue I was having on my truck. He was probably the most knowledgeable service managers I have encountered. He worked very hard and actually showed to care about taking care of me... the customer. Thanks Vernon! Also, when you call you get the nicest people to answer your call. More

Family Atmosphere Finally worked a deal on a great vehicle. As much as I was up at this dealership, the people were nice and helpful and never made me feel like a both Finally worked a deal on a great vehicle. As much as I was up at this dealership, the people were nice and helpful and never made me feel like a bother. They are very down to earth and do their best to make sure you are taken care of. It was a good experience that I would recommend to others. Thank you Nena, Freddie, and Jeriamy! More

More than I hoped for The team at McKaig went above and beyond to get me in the vehicle that I wanted at a payment that I needed. Even with a few financial challenges, they The team at McKaig went above and beyond to get me in the vehicle that I wanted at a payment that I needed. Even with a few financial challenges, they were able to accomplish just that. I would definitely recommend McKaig Chevrolet. More

I had a great experience, very helpful My experience was very helpful and professional. Mrs Nena at mckaig made me feel special and wanted to help me right then. I will definitely go back t My experience was very helpful and professional. Mrs Nena at mckaig made me feel special and wanted to help me right then. I will definitely go back to mckaig for any other vehicle needs. More

Experience Very helpful and understanding, they too their time and was very patient. Showed excellent customer service and we got what we were looking for. Th Very helpful and understanding, they too their time and was very patient. Showed excellent customer service and we got what we were looking for. Thumbs up! More

Great people The sales staff at McKaig made it a pleasure to purchase a vehicle. They were very helpful from start to finish. I would highly recommend McKaig Chev The sales staff at McKaig made it a pleasure to purchase a vehicle. They were very helpful from start to finish. I would highly recommend McKaig Chevrolet to anyone looking to buy a new or used vehicle. More

My first NEW car! I went to McKaig in a pretty tough situation....I was WAY upside down on the car I had but they found a way to get me out of it and in a BRAND NEW MAL I went to McKaig in a pretty tough situation....I was WAY upside down on the car I had but they found a way to get me out of it and in a BRAND NEW MALIBU! Charles was easy to work with and Jeriamy found a way to make it work! More