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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,071 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,071 reviews

November 01, 2018

Great First time experience for my son. Charles is always a pleasure. This is our 3 vehicle from the same dealership. He was friendly and compassionate. He helped us find the right match of More

by Starkodessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Phillips
Nov 03, 2018 -

Bill Dickason Chevrolet Buick responded

We sincerely appreciate your business and especially for taking the time to write a review about your McKaig experience. We love reading "Great first time experience for my son" as our goal is to treat him like we would want our sons or daughters treated. We are on a mission to put the fun back into shopping for a nicer, newer car and are grateful to you for letting others know we really are different, and better, at McKaig. Charles and our other non-commissioned Solution Specialists are professionals that help our guests find what you/they want to buy. We don't give financial incentives for them to try to push product or sell you anything not in your best interest. That is why they make the same thing on whatever you buy. It's the McKaig difference and very unique in the Longview - Tyler East Texas area. "We believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as you wish to own it." Thank you again and we look forward to serving you as well as your family and friends again in the future. Sincerely, Your East Texas "For the People" Chevy - Buick Dealer McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

October 31, 2018

Good care & Service I love working with Adrian because he cares and has a good attitude. I have purchased several cars from McCaig because of their support but since meet More

by KenWW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McCloskey
Nov 03, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Ken, We very much appreciate your business and loyalty to Adrian and McKaig. You and many others in the Longview - Tyler East Texas area turn to Adrian as their trusted advisor because he does care and has a great attitude. You and his other ambassadors are appreciated as they help Adrian and McKaig grow through your referrals. Our non-commissioned Solution Specialist approach is becoming more and more popular as East Texans love knowing Adrian (or our other Solution Specialists) doesn't get any financial incentive to try to push or sell something not in your best interest. We help you decide what you want to buy. Thank you again and we look forward to serving you as well as your family and friends (referrals) in the future. Sincerely, Your East Texas Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, TX 75647

October 30, 2018

Chevy Equinox Adrian did a great job in helping us find a vehicle !!! Very helpful and sincere !! Woupd definately recommend him as a salesman! And also Jeriemy S!! More

by Hailey.price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeriamy Schumacher, Brandon McCloskey
Oct 31, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Haily, Just a note to thank you for the opportunity to earn your business and help find you a nicer, new Chevy Equinox. We especially appreciate the wonderful review of your McKaig experience and accolades to our great Sales Solutions staff. Adrian is a great non-commissioned Solution Specialist and will always put you first, above everything else. Our solution specialists are non-commissioned so they never have any financial incentive to push or sell anything not in your best interest. We want to help you decide what you want to buy. Jeriamy and Brandon also do a great job as Solution and Finance managers/Team leaders and we really appreciate your letting others know about the McKaig difference. We sincerely appreciate your recommendation and look forward to serving you as well as your family and friends in the future! You are helping us with our mission of changing the car buying experience in East Texas one guest at a time as it ought to be enjoyable. Your East Texas Chevy Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

October 29, 2018

Happy Words can not explain I’m so happy and greatful for adrien and Jeriamy S. For making this happen 2015 Chevrolet Silverado Z71 I would Recomend More

by Gomoney20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Bill Dickason Chevrolet Buick responded

We love to hear you are "happy" with your nicer, newer 2015 Chevy Silverado Z71. We specialize in helping folks find and own the car or truck of their dreams at McKaig. We are on a mission to put the fun back into buying a nicer, newer car and appreciate your review of you McKaig experience that shows we really are different than most car dealers. Adrian and Jeriamy do a great job for our guests as they always try to help you decide what you want to buy rather than trying to push product or sell you something. We appreciate your business and look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Chevy Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Glade water, TX 75647 The Antique Capital of East Texas

October 24, 2018

Satisfaction guaranteed We went in to look at a used car we had seen online. When Adrian told us it was the equivalent to the Equinox we were surprised. After we drove the us More

by Allsmiles123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McCloskey
Oct 31, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Mary Jo and Buddy, We love to see "satisfaction Guaranteed" at the top of your comments describing your McKaig experience. We know most folks (us included) don't want to be sold, especially when there is a financial incentive to commissioned salespeople to maybe not always put your interest first. We want help deciding what we want to buy! That is why we have non-commissioned Solution Specialists with no financial incentive to try to push or sell anything other than what is best for you. This is the McKaig difference and will result in us always putting your wants and needs first. Adrian/Solution Specialist and Brandon/Finance Solutions (and McKaig) really appreciate your recommendation to family and friends because we are different than most car dealerships. Enjoy your nicer, new 2019 white Chevy Equinox and we hope you will let us help you keep it "safe, reliable and fun to drive for as long as you wish to own it." We are Happy you are happy, Your East Texas Chevy Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

October 22, 2018

Hassle Free Shopping My husband and I just purchased our third vehicle in the last two years from McKaig. Charles was our sales person and he has done an excellent job all More

by Tracy Lindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Phillips
Oct 31, 2018 -

Bill Dickason Chevrolet Buick responded

Tracy, We love to see "hassle free shopping" in your review about your McKaig experience. "Same is lame and we want to be different than most car dealers. "We are on a mission to put the fun back into shopping for a nicer, newer car and "no bullies in the showroom" (no pressure) is one of our Buyer's Bill of Rights. This is why we have non-commissioned Solution Specialists at McKaig (now that is different) so that it doesn't make any difference what you buy as they make the same thing. This takes away any financial incentive to try to push or "sell" you anything other than what is best for you. We know most of us want help deciding what we want to buy and not what the sales person wants to sell. We appreciate your loyalty to McKaig and for letting others know we really are different than most car dealers. "We believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as they wish to own it." That is the McKaig difference. We look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Chevy Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US Hwy 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

October 19, 2018

Excellent Service from start to finish Big shout out goes to Nena Townsend and her excellent customer service support during my purchasing needs. I felt reluctant to go into a dealership More

by Walters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Tomlinson, Nena Townsend
Oct 19, 2018 -

Bill Dickason Chevrolet Buick responded

"Excellent service from start to finish" is why we are here and what we love to hear when guests describe their McKaig experience. We are on a mission to change the car buying experience in East Texas and appreciate the opportunity to earn your business. More and more talk abut the McKaig difference and we appreciate your accolades for Nena and Freddie as they do a great job for our guests. Nena is a non-commissioned Solution Specialist and never has a financial incentive to even think about trying to push or sell product not in your best interest because she makes the same thing no matter what you choose to buy. Most dealerships can't say that. Freddie leads our Solution Manager team and is pulling more and more folks from Tyler and around East Texas. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Car Dealer "FOR The People" McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Glade water, TX 75647 The Antique Capital of East Texas

October 11, 2018

Very good customer service. Great service with excellent and professional people assisting customers. I visited during a promotional month so there was a lot of people in the lob More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summur Villareal, Brandon McCloskey, Dennis Smith
Oct 15, 2018 -

Bill Dickason Chevrolet Buick responded

Matthew, We love to see "Great service with excellent and professional people helping customers (guests)" when someone describes their McKaig experience. We are on a mission to change and put the fun back into shopping for and buying a nicer, newer car, truck or suv. Our non-commissioned Solution Specialists (Sales Professionals) are never incentivized to push or sell anything other than what's best for you. Their job is to provide a great experience while helping you decide what you want to buy ...... Not what we want to sell. Our Guest Concierge Services (Summur) will be responsive without being pushy and Brandon always does a great job explaining your options and coverage on any vehicle service contracts, GAP policies or other products. Thank you for the opportunity to earn your business and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Chevy and Buick Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

October 10, 2018

Verry Good My experience with McKaig Chevrolet was good Dennis Smith and Adrian Cortes salesperson was The Perfect Host I think we got as good of deal we could More

by bobbybarton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McCloskey, Dennis Smith
Oct 10, 2018 -

Bill Dickason Chevrolet Buick responded

Debbie & Bobby, We are so glad you made the drive from Ore City to McKaig in Gladewater. We appreciate your business and especially for taking the time to write a review about your McKaig experience. We love it when guests write reviews describing their experience as "very good" and give accolades to our great staff. Adrian, Dennis and Brandon all do a great job for our guests and love to help folks drive a nicer, newer car. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

October 06, 2018

Above and beyond service Nina was a wonderful hostess always checking on us at letting us know of about how long it would be or about what was going on so we weren't lift gues More

by Sebrengigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nena Townsend
Oct 10, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and for taking the time to write a review and recommend McKaig Chevrolet Buick to others. We really love seeing the words "above and beyond service" when describing your McKaig experience. Nena does a great job as a non-commissioned Solution Specialist and more and more east Texans are enjoying not having to deal with commissioned salesmen that can sometimes push or try to sell something to boost their commission. That never happens at McKaig. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your Longview - Tyler area Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of east Texas

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