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Bill Dickason Chevrolet Buick
Gladewater, TX
3,122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,122 reviews
February 09, 2019
Overwhelming family atmosphere I live in White Oak, Texas which is just a few miles from my home. I have been tryin to get financing for a new car, and all I am told anywhere I have I live in White Oak, Texas which is just a few miles from my home. I have been tryin to get financing for a new car, and all I am told anywhere I have went, that I have to have a cosigner. Mckaig Chevrolet Buick in Gladewater, Texas was the only dealership that I didn't have to have a cosigner. They all treated me like family, not just a customer. That's the kind of place that I would Highly recommend. Tim Pritchett was my solution specialist that helped me find a car that fit my payment range. Brandon Mccloskey was the Finance Manager that helped find a lender that would agree with my payment range per month and Freddie Tomlinson was the Sales Manager that helped me finish my purchase and Gave me the neccessary paperwork to sign to complete my purchase. I absolutely loved working with the people at Mckaig Chevrolet Buick. Thanks to Mckaig and the team of employees, I'm now in my own car and loved the relaxing environment that got me in my car. THANK YOU TO ALL THAT HELPED ME. More
by Tmilaiskis
Employees Worked With
Summur Villareal, Freddie Tomlinson, Brandon McCloskey, Tim Pritchett
February 08, 2019
Great Experience...Go to McKaig and ask for Dennis!! We hate buying cars...mainly because of the salesman. This was absolutely the first experience that we walked away and felt good about our purchase an We hate buying cars...mainly because of the salesman. This was absolutely the first experience that we walked away and felt good about our purchase and the people we dealt with at McKaig. We knew what we were willing to spend and what payments we were comfortable with prior to our purchase and we were willing to walk away if those needs were not met. We didn’t feel pressured or stressed out. We knew they listened to our concerns and they went above and beyond to make sure we were taken care of. I truly appreciate that we gave them a number and they came back under what we asked for...even if it was a couple of dollars. It is really annoying to go to a dealership and tell them what you are willing to pay and they come back just slightly over what you said. McKaig is looking to move cars and to do everything to get you in the car of your choice. I highly recommend using them. Ask for Dennis!! We will be back in a couple of years to purchase our sons vehicle!! More
by Jacyn5200
Employees Worked With
Freddie Tomlinson, Brandon McCloskey, Dennis Smith
February 06, 2019
Very pleased! Great experience! Very pleased with the great customer service Adrian provided! We live in Longview and drive to Gladewater and got a 2018 Silverado L Great experience! Very pleased with the great customer service Adrian provided! We live in Longview and drive to Gladewater and got a 2018 Silverado LTZ 4WD very pleased with our purchase More
by Sjade20!5
Employees Worked With
February 06, 2019
We love McKaig Chevrolet Went in just to look and came out in a new truck. Adrian Cortez was awesome. Took his time with no pressure. Third vehicle we have purchased from Mc Went in just to look and came out in a new truck. Adrian Cortez was awesome. Took his time with no pressure. Third vehicle we have purchased from McKaig. Great dealership whom stands behind their vehicles. Never have had a bit of trouble from the service department. Always prompt and polite! Will use again in a few years! More
by Wedding1025
January 30, 2019
Great customer service I was looking for a Buick Enclave and everyone i seen i got shot down on, I came into Mckaig in Gladewater,TX and a salesman named Dennis helped me ge I was looking for a Buick Enclave and everyone i seen i got shot down on, I came into Mckaig in Gladewater,TX and a salesman named Dennis helped me get into the exact Buick Enclave i was looking for. He was an awesome salesman to work with, he was patient and definitely did everything he could to get me in my new car!! More
by Meagan
Employees Worked With
Dennis Smith
January 30, 2019
Good deal I came in to get a used pick up for work and Dennis hooked me up with one that was better than I was originally looking at. He was helpful and focused I came in to get a used pick up for work and Dennis hooked me up with one that was better than I was originally looking at. He was helpful and focused on getting me in this great ‘15 Dodge Ram they had. I love this truck and Dennis made it happen. Big boy happy! More
by Dogimus
Employees Worked With
Brandon McCloskey, Dennis Smith
January 29, 2019
Good job!! Everyone was professional and respectful. Nena and Brandon were non pressure during the whole process! Every aspect of the process in finance was clea Everyone was professional and respectful. Nena and Brandon were non pressure during the whole process! Every aspect of the process in finance was clear and precise! More
by tammye58
Employees Worked With
Nena Townsend, Brandon McCloskey
January 29, 2019
Great experience Was expecting to hear no when we went for a vehicle but to my surprise they helped out and got me into a new car. Great place. Was expecting to hear no when we went for a vehicle but to my surprise they helped out and got me into a new car. Great place. More
by Ty Henderson
Employees Worked With
Alisa Cerney, Brandon McCloskey, Tim Pritchett
January 28, 2019
Happy Birthday to ME I had a wonderful experience at your dealership. I really didnt expect to walk out with a car but Alisa, Charles and Brandon made it happen. I purchas I had a wonderful experience at your dealership. I really didnt expect to walk out with a car but Alisa, Charles and Brandon made it happen. I purchased myself a 2017 Chevy Malibu upgrading from my 2005 Camry. Everyone was so kind, including other employees just walking by. More
by Whitney
Employees Worked With
Alisa Cerney, Charles Phillips, Brandon McCloskey
January 28, 2019
Good people, ready to help I asked for them to find me a specific used truck and the did so in about 2 hrs time . Also, where quick to take care of everything I wanted on the tr I asked for them to find me a specific used truck and the did so in about 2 hrs time . Also, where quick to take care of everything I wanted on the truck . They also stayed after hrs so I could come sign papers and test drive after I got off work ... Great ppl ready to do what they can to help !! More
by BH1981
Employees Worked With
Alisa Cerney, Charles Phillips, Brandon McCloskey
