Bill Dickason Chevrolet Buick

Bill Dickason Chevrolet Buick responded

How we love to see the word "Awesome" used to describe your McKaig Service experience. We want to help make it as convenient as possible for you to keep your car safe, reliable and fun to drive for as long as you wish to own it. Vernon and his Service Solutions team do a great job and Mariela is always happy and doing all she can to help her guests. We appreciate your business and review with accolades for Mariela. We look forward to serving you as well as your family and friends in the future. Sincerely, Your "For The People" Service Solutions team at McKaig Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

Heather, We so appreciate the opportunity to show East Texans that we really are different than most car dealers. Thank you for your business and especially for taking the time to write a review about your McKAIG experience. We are on a mission to put the fun back into shopping for a nicer, newer car and we want to treat folks the way we would want our family to be treated. Dennis Is great as one of our non-commissioned Solution Specialists and will always put his guests first. They are non-commissioned so they make the same thing no matter what you buy so that they are working with you to find the best nicer, newer car for You! Their job is to provide a great experience while helping you decide what You want to buy ..... not what they want to Sell. It's the McKAIG difference and what has become known as the McKAIG experience. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your Longview - Tyler East Texas "For the People" Team at McKAIG Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

We appreciate the opportunity to serve you and especially for taking the time to write a review and give accolades to Adrian and McKaig. We specialize in helping folks shop for, find and buy the car that is right for them. That is one reason our Solution Specialists (no salesmen) are non-commissioned and make the same thing on whatever you decide to buy. We want them providing a great experience while helping you decide what is best for you and your needs. more and more folks are driving to Gladewater from Longview and other East Texas cities to experience the McKaig difference. Thank you again and we look forward to serving you as well as your family and friends in the future. Enjoy your nicer, newer New Buick Encore! Sincerely, Your East Texas Buick Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

More and more folks in East Texas and beyond are making the drive to Gladewater for a different, and better, car buying experience. Our non-commissioned Solution Specialists work for you and your best interests because they make the same thing no matter what you decide to buy. They have no reason or financial incentive to try to push or sell you anything other than what is best for you. Their job is to provide a great experience while helping you decide what the best car, truck or crossover/suv is for your needs. We LOVE hearing your McKaig experience description of "simply extraordinarily wonderful" as we are on a mission to change the car buying experience in the Tyler - Longview East Texas area. Thank you again for your business and wonderful accolades for our great staff as they truly do love (and work hard) to help folks shopping for and buying the nicer, newer car that best serves them and their circumstances. We look forward to helping you again as well as any family and friends you might refer our way. Sincerely, Your East Texas For the People team at McKaig Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

While we thank you for your business and the opportunity to serve, we strive to Be The Best dealership out there as our mission is to change the car buying experience in East Texas. Dennis and Jeriamy do a great job and we try to treat folks like we would want to be treated when shopping for a nicer, newer car. This is why we have a For The People pledge, a Car Buyer Bill of rights and so much more. We believe everyone deserves to drive a nicer, newer car today that is safe, reliable and fun to drive for as long as you wish to own it. We want everyone to have an awesome car buying experience! Thank you and we look forward to helping you as well as your family and friends in the future. Sincerely, Your For the People Team at McKaig Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

One of our Car Buyer Bill of Rights is No Bullies in the showroom so thank you for your review of your McKaig experience descitption of "No pressure" and recommendation of McKaig, A Dealer For The People. Our staff works hard to help our guests and we appreciate your business and for taking the time to let others know we are different. We especially appreciate your driving from Carthage to Gladewater to give us the opportunity to earn your business. That speaks volumes about the McKaig difference and we appreciate your confirmation that the drive was worth it. We look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Dealer For The People McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Thank you for your business and for your describing of your McKaig experience as a "simple, no pressure purchase." We call it the McKaig experience or McKaig difference! Our non-commissioned Solution Specialists don't have any financial incentive to push product or try to sell one unit over another. That is why they make the same thing no matter what you decide to buy. We don't want them to have a financial incentive to push product or try to sell you anything other than what is best for you. It is the McKaig difference! Thank you for your business and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas For the People team at McKaig Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

Sadie, We appreciate the chance to earn your business and especially for the "great (McKaig) experience" online review. We are on a mission to change the car buying experience in the Longview - Tyler East Texas area with our non-commissioned Solution Specialists who are not incentivized to push or sell anything not in our guests best interest. We want to be an advocate and help you decide what you want to buy. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

Leo, Thank you for your business and kind review. Charles does a great job as a non-commissioned Solution Specialist and more and more folks in East Texas are loving their McKaig experience. It is very comforting for most to know the person helping them decide what they want to buy will make the same thing regardless of what they buy. So they know there is no financial incentive for their McKaig Solution Specialist to try to push or sell them something not in their best interest. It's the McKaig difference. We look forward to helping you as well as your family and friends in the future as "we believe everyone deserves to drive a nicer, newer car today that is safe, reliable and fun to drive for as long as they wish to own it." Sincerely, You East Texas "For The People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

Thank you for the opportunity to help you and we are sorry it took longer than you expected. We try to streamline the process as much as we can to save you time and will review. We know your time is valuable and we'll review to see if we can improve. Please forward any specific suggestions to our "Guest Concierge Services" as they will provide to managers and owners for inclusion in our weekly training. Thank you again for coming to McKaig and we look forward to helping you as well as your family and friends in the future. Your East Texas "For The People" Chevy and Buick Dealer McKaig Chevrolet Buick Gladewater, Texas 75647