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Bill Dickason Chevrolet Buick
Gladewater, TX
2,923 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,923 reviews
May 15, 2018
Well well well They want your business, and will do anything to keep your business. They treat they’re customers with respect and make sure your visit is memorable. They want your business, and will do anything to keep your business. They treat they’re customers with respect and make sure your visit is memorable. I had Charles who made four hours go by quick with friendly small talk and excellent customer service. More
by Jdog1501
Employees Worked With
Charles Phillips
May 13, 2018
Nena Townsend made buying a SUV easy. I went in to purchase a used suburban for my wife, however, Nena got my wife in a new one with no interest for 6 years. Consi made buying a SUV easy. I went in to purchase a used suburban for my wife, however, Nena got my wife in a new one with no interest for 6 years. Considering the used one had no warranty and 5.9 percent interest it was simply a better deal to purchase a new one with no interest and a bumper to bumper warranty. Nena is professional and made me feel at home; I was never under any pressure at all. I highly recommend buying a vehicle from these folks. Furthermore, Freddie Tomlinson was a champ at answering all of my financing questions, he took his time to explain every detail in langue I could understand. -Jimmy Rogers Rogers Builders. More
by Rogers Builders LLC
Employees Worked With
Nena Townsend
May 12, 2018
Friendly small town charm Friendly service. Willing to work with you, much more than in Longview. We would definitely go there first when shopping for another vehicle. Sales st Friendly service. Willing to work with you, much more than in Longview. We would definitely go there first when shopping for another vehicle. Sales staff very knowledgeable. More
by The Upholstery Shop
Employees Worked With
Dennis Smith
May 11, 2018
Best Dealer Ever Adrian Cortez Is One Of The Best Dealers. He Is Very Helpful & Hands On, I Would Recommend Him To Anyone Who Goes To This Dealership. Adrian Cortez Is One Of The Best Dealers. He Is Very Helpful & Hands On, I Would Recommend Him To Anyone Who Goes To This Dealership. More
by Samuel.A
May 10, 2018
Best dealership in East Texas The staff at mckaig Chevrolet are hands down the best. They treat you like family, and do above and beyond what most dealerships offer. The drive from The staff at mckaig Chevrolet are hands down the best. They treat you like family, and do above and beyond what most dealerships offer. The drive from Gilmer was worth it for my 2018 Chevy Silverado 4x4 z71. More
by Cannnon33
Employees Worked With
Other Employees :
Zack Harber, Freddie Tomlinson, Brandon McCloskey
May 08, 2018
no pressure sales adrian showed me several cars new and used. we drove a few and he showed me all the features. never once did he try to sell me a car, he listened to m adrian showed me several cars new and used. we drove a few and he showed me all the features. never once did he try to sell me a car, he listened to my needs and wants. in the end i bought a new 2018. he didn’t care what i bought as long as it met my needs. i’m 56 years old and never had this kind of service in the car buying business. go to mckaig and ask for adrian ?????????? More
by patrick
Employees Worked With
Other Employees :
Freddie Tomlinson, Brandon McCloskey
May 08, 2018
More Than Just a Number My husband was in need of a new car after having one totaled due to hail damage. He was stuck on going to one dealership we had purchased two other ve My husband was in need of a new car after having one totaled due to hail damage. He was stuck on going to one dealership we had purchased two other vehicles from. I decided to make an appt for him with Adrian Cortes without him knowing because I had heard nothing but good things about how Adrian treats his customers. He made us aware from the very beginning that he wanted us to do what was best for us but would give us all the facts before pursuing anything. He was honest, friendly, and very professional the entire time. After we purchased our vehicle we referred him to a friend and she bought a car! We will be a return customer because of his excellent customer service. More
by Sddickerson425
Employees Worked With
May 07, 2018
great service It was a pleasure dealing with Nena and Dennis. They were very helpful in getting the truck that I wanted instead of having to settle for one that wa It was a pleasure dealing with Nena and Dennis. They were very helpful in getting the truck that I wanted instead of having to settle for one that was not my choice. The no pressure to buy experience was the greatest. Also Brandon was very helpful. Thank ya'll so much. More
by harleyman159
Employees Worked With
Nena Townsend, Brandon McCloskey, Dennis Smith
May 06, 2018
Excellent! The dealership itself is a very clean, and friendly place. You walk in there & everyone is waiting to great you with a smile. They really make it a fr The dealership itself is a very clean, and friendly place. You walk in there & everyone is waiting to great you with a smile. They really make it a friendly & welcoming atmosphere. Adrian was very consistent when it came to getting me into a car. I tried many places, and me and Adrian tried many times before to get me into a car. But he never gave up, he was determined. He finally was able to work something out & get me into something within my price range, with even lower payments that I asked for, which is great. You can always tell when a dealer really cares for his customers, and Adrian definitely does. Thank you for finally getting me into my brand new car & not giving up, every dealership needs a guy like you. More
by Mksmith
Employees Worked With
May 03, 2018
Amazing service Charles was the best salesman we have ever worked with. I have been talking to him for quite a while and trying to decide what would work best financi Charles was the best salesman we have ever worked with. I have been talking to him for quite a while and trying to decide what would work best financially for our family. He was able to get me in my very first new car and start rebuilding our credit. He was also not just a salesman he has become a friend. The day we went to sign my grandmother fell and her health went down dramatically, he text periodically just to check on “grandma”! Thank you Charles and mckaig for our brand new car, sparky! More
by Trina
Employees Worked With
Charles Phillips, Brandon McCloskey
