Bill Dickason Chevrolet Buick

Bill Dickason Chevrolet Buick responded

Wayne, Just a note to say "thank you" for your business and especially for taking the time to write a review about your McKaig experience. We love your describing it as "excellent working with these people" as we think shopping for a nicer, newer car should be fun. We also sincerely appreciate your accolades for Nena, a non-commissioned Solution Specialists and Brandon, Business solutions manager, as they always do a great job with our guests. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of east Texas

Bill Dickason Chevrolet Buick responded

Thank you for your business and especially for taking the time to write a review about your McKaig experience! We have a great, caring staff that wants to do a great job helping you keep your car safe, reliable and fun to drive for as long as you wish to own it. We also love seeing our service described as "professional and timely" and appreciate the accolades to Vernon, Jason and Kent. We appreciate your loyalty to McKaig. Sincerely, Your East Texas Chevy and Buick Dealer "FOR The People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We appreciate your business and loyalty to McKaig. We also greatly appreciate your taking the time to commend Mariela and our great staff in a Review and look forward to continuing to help you keep your nicer, newer 2017 Chevy Tahoe safe, reliable and fun to drive for as long as you wish to own it! Sincerely, Your East Texas Chevy Dealer "For the people" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We really appreciate the opportunity to earn your business and especially your recommendation of the McKaig experience to others. That is what we consider the highest form of praise .... when we are recommended by a guest to their friends and family. We know being friendly goes a long way in a car dealership and we specialize in helping folks find, qualify for and own the car that best meets their needs. That is one reason we have non-commissioned Solution Specialists instead of commissioned sales people as we don't want to give a financial incentive for anyone to try to sell or push anything other than what is best for you. Thank you again for your business and we look forward to serving you as well as your family and friends in the future. "We believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as you wish to own it." Sincerely, Your East Texas "For the People" Car Dealer McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Wow, we love hearing the words "extremely pleased" when describing your McKaig experience and it looks like you met almost everyone as Freddie is our General Sales Solutions Manager or team leader, Faye is in our Service Solutions Guest Concierge Services department, Susie runs the place, Alisa is in our Sales Solutions Guest Concierge Services department, Lisa is in Accounting and Guest Concierge Services and Kent runs our Parts department. We really appreciate your giving McKaig a chance to earn your business and especially for taking the time to write a review about your McKaig experience. We know it's not what we say that counts, but what consumers have to say about us that makes the difference. Dennis always does a great job as a non-commissioned Solution Specialist as he understands it's all about making the customer (we call you a Guest) happy. Dennis and our other Solution Specialists make the same amount regardless of what you buy so they don't have a financial incentive to try to push or sell or pressure you into anything other than what is best for you. We hope you enjoy your nicer, newer New Chevy Traverse Premier and we look forward to helping you keep it safe, reliable and fun to drive for as long as you wish to own it. Thank you again for your business and for recommending us to others in East Texas. Sincerely, Your East Texas Chevy Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We appreciate your driving to Gladewater to give Dennis, a non-commissioned Solution Specialist and the rest of our East Texas "For the people" team the opportunity to earn your business. We especially appreciate your review letting others know about your McKaig experience and look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Chevy Dealer "For the People"(R) McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Kelly, We appreciate your review and love your words "great people" when describing your "McKaig experience." Nena, a non-commissioned Solution Specialist, is great and usually one of the top certified employees listed in the entire state on the best Texas Chevy dealers page as well as top Texas Buick dealers page on DealerRater.com. The link to the top Texas Chevy dealers is https://www.dealerrater.com/directory/Texas/Chevrolet/. No bullies in the showroom is one of our Buyer's Bill of Rights at McKaig and we also appreciate your confirmation of this fact. We don't push product and just try to help you decide what you want to buy. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Chevy and Buick Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Dear Susan, We very much appreciate the opportunity to show you how we really are different than most car dealerships and earn your business. We are especially grateful for you taking the time to write a review about your McKaig experience letting other East Texans know we take our Buyer's Bill of Rights and "For The People" pledge very seriously. Thank you for confirming that there are no bullies in the showroom at McKaig as we have non-commissioned Solution Specialists that don't try to push product or sell you something not in your best interest. It doesn't make them any difference what you buy so they are all about what is best for you in your circumstances. We are on a mission to put the fun back into shopping for a nicer, newer car and will always treat you with the respect and dignity you deserve. "We believe everyone deserves to drive a nicer, newer (R) car that is safe, reliable and fun to drive for as long as you wish to own it." Thank you again for your business as we know you have other choices and we look forward to serving you as well as your family and friends in the future at McKaig in Gladewater. Sincerely, Your East Texas Dealer For the People (R) team at McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

That is what we want ........ for you to be happy! We appreciate the opportunity to earn your business and especially for taking the time to write a review about your McKaig experience. We hope you enjoy your Ford Edge from McKaig as Adrian and our other non-commissioned Solution Specialists will always work hard to help you decide what you want to buy for your circumstances and needs. We appreciate your recommendation of McKaig and will always work hard to help anyone you refer our way. We believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as you wish to own it. Sincerely, Your East Texas Dealer "For the People" (R) McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

It is hard to express how much we appreciate the opportunity to earn your business and the descriptive words you use in describing your McKaig experience as "Good people, Good dealership!" We do have a great staff that truly wants to help folks without trying to push product or pressure you into buying. We don't sell you as we only try to help you decide what you want to buy. We take our For the People (FTP) pledge and Buyer's Bill of Rights very seriously. We are on a mission to put the fun back into shopping for a nicer, newer (R) car one guest at a time. "We believe everyone deserves a nicer, newer car(R) that is safe, reliable and fun to drive for as long as you wish to own it." Thank you again for your business and for letting others know McKaig really is different. We look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas For the people team at McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas