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Bill Dickason Chevrolet Buick

Gladewater, TX

4.8
2,924 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 2,924 reviews

September 14, 2018

With character and patience Adrian has helped us choose two of our vehicles. We keep going back to him because of his proffesionalism, patience and good character. Be blessed an More

by Vanessacano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 18, 2018 -

Bill Dickason Chevrolet Buick responded

We really appreciate your business and continued loyalty to McKaig Chevrolet Buick. We are especially grateful for taking the time to write a review to let others know about your McKaig experience and love it being described "with character and patience." Adrian, a non-commissioned Solution Specialist does a great job for our guests and we have a great staff that cares about helping folks find the right car, truck or SUV for their needs. Blessings to you as well and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647

September 13, 2018

An Excellent Experience McKaig Auto Dealership is truly a "Dealer for the People." The sales representative Dennis Smith is a professional salesman with Excellent and credib More

by John Clement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeraimy, Brandon McCloskey, Dennis Smith
Sep 13, 2018 -

Bill Dickason Chevrolet Buick responded

John, It was our pleasure to help you and your wife find a nicer, newer car. We specialize in helping folks find and own the car that best meets their needs/the car of their dreams. We are especially grateful for you taking the time to write a review about your McKaig experience and love reading your description of it being "an excellent experience" and "McKaig Auto Dealership is truly a 'Dealer For the People'" as that is our mission! Dennis always does a great job as a non-commissioned Solution Specialist as his job is to provide a great experience while helping you decide what you want to buy. Our Solution Specialists don't have a financial incentive to try to push or sell you anything other than what is best for you because they make the same thing no matter what you buy. It's become known as the "McKaig experience" and more and more East Texans are loving it! Its hard for other folks who have never been to McKaig to imagine a dealership that actually works with you to find what is really best for you. Brandon, Jeriamy and Freddie also do a great job as managers/team leaders to make sure everyone is working for you, our guest, from our Guest Concierge Services department to our non-commissioned Solution Specialists to our managers/team leaders and even our Service Solutions manager and Advisors so we can help keep your nicer, newer (or brand new Chevy or Buick car, truck or SUV) safe, reliable and fun to drive for as long as you wish to own it. Thank you for your business and we look forward to serving you as well as your family and friends in the future. Reviews, recommendations and referrals are the highest compliments we can receive and are sincerely appreciated. Gratefully, Your East Texas Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

September 12, 2018

Great Customer Service My experience was great everyone was nice and polite. I like my newer vehicle. I appreciate all the hard work and patience that went into getting me More

by Shaniqua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Jason Leek, Nena Townsend, Brandon McCloskey
Sep 13, 2018 -

Bill Dickason Chevrolet Buick responded

We love hearing "Great customer Service" when someone describes their McKaig experience. We try to treat folks like we want our family members to be treated and everyone wants to help our guests with buying their nicer, newer car. We appreciate the accolades for Jason, Brandon and Jeriamy as it let's others know what they can expect when they decide to try the McKaig experience in Gladewater. We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick - A Dealer For the People 1110 E broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TEXAS 75647 The Antique Capital of East Texas

September 12, 2018

Excellent service, with knowledge and help in Financing! We were in need of a vehicle, due to ours being totaled. We were running out of time and Dennis Smith help us find the perfect SUV for our needs. Due More

by Richard Rivers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McCloskey, Dennis Smith
Sep 13, 2018 -

Bill Dickason Chevrolet Buick responded

Richard, We sincerely appreciate your business and loyalty to McKaig. We especially thank you for taking the time to write a review about your McKaig experience and saying "excellent service, with knowledge and help in financing." We specialize in helping folks find, qualify for and own the car they need and deserve. Dennis and Brandon always do a great job for our guests and we are glad we could help you replace your car that was totaled. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "For the people" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

September 11, 2018

The BEST I needed to purchase to purchase a new car and Adrian made it easy as day all the way from Houston. When I got to the dealership he had everything rea More

by Jerregan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McCloskey
Sep 11, 2018 -

Bill Dickason Chevrolet Buick responded

We love seeing "The best" used in describing your McKaig experience. We certainly appreciate your driving all the way from Houston to Gladewater to give us the opportunity to find and deliver your nicer, newer car. That's what we specialize in and we appreciate your business and are especially grateful for you taking the time to also write a review so others know as well about how Adrian, Brandon and the rest of our team take care of our guests. Thank you again and we hope we can serve you as well as your friends and family in the future. Sincerely, Your East Texas Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

September 10, 2018

Easiest car buying EVER! First time buyers at McKaig and was, by far, the EASIEST buying experience I've ever had. Adrian was great. He showed us quite a few vehicles in diffe More

by TPittman
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Bill Dickason Chevrolet Buick responded

More and more East Texans are discovering the McKaig experience when shopping for a nicer, newer car. We certainly love your description as "easiest car buying ever" as that is our mission. Adrian does an outstanding job as a non-commissioned Solution Specialist and always puts folks at ease because it makes him no difference what you decide to buy. His sole concern is in helping you decide what you want to buy while providing a great experience. He, Jeriamy and the rest of our great team love helping folks find and own the nicer, newer car they want and need. We think this is why we are listed so high among the Texas Chevy Dealers and Texas Buick Dealers on DealerRater.com, the world's largest review site devoted exclusively to review car dealers. https://www.dealerrater.com/directory/Texas/Buick/ https://www.dealerrater.com/directory/Texas/Chevrolet/ Thank you again for your business and especially for taking the time to write a review so others know. We look forward to helping you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick - A Dealer FOR The People 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

September 09, 2018

Customer service I had the pleasure of working with Jason, Jeramy, and Brandon when purchasing my new vehicle. All 3 gave me their honest opinions and helped me out as More

by BrianS9690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Jason Leek, Brandon McCloskey
Sep 11, 2018 -

Bill Dickason Chevrolet Buick responded

Brian, We really appreciate the opportunity to earn your business and for taking the time to write a review about your McKaig experience. We especially loved seeing "Greatest car lot you've ever been to" as that is exactly how we want folks to feel after coming to McKaig. Jason does a great job as a non-commissioned Solution Specialist and folks seem to really like the fact our Solution Specialists never try to push or sell you anything other than what is best for you because they make the same thing regardless of what you buy. Thank you for coming to Gladewater and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

September 07, 2018

Catalytic Converter problem Mariela was very helpful. I explained to her that I had a service engine light come on during labor day weekend, so I checked it to see it was a catal More

by Dtpman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2018 -

Bill Dickason Chevrolet Buick responded

We appreciate your business & loyalty to McKaig and especially for taking the time to write a review about your McKaig Service experience. Mariela is one of the most caring and hardest workers we have seen and truly wants to do a great job for her guests. We appreciate your accolades to Mariela as well as your acknowledgment the service experience at McKaig is improving and on its way to being truly world class right here in Gladewater, the Antique Capital of East Texas. Thank you for trusting McKaig to help keep your car safe, reliable and fun to drive for as long as you wish to own it. Sincerely, McKaig Chevrolet Buick - A Dealer FOR The People 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

September 06, 2018

They’re Great! Very nice people, took care of my husband and I. Love my new car. Only thing that was an issue for us was waiting in line to finialize paperwork as th More

by Lilo1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Phillips
Sep 08, 2018 -

Bill Dickason Chevrolet Buick responded

How we love to read the words "they're great" when describing your McKaig experience. We appreciate the opportunity to earn your business and demonstrate we really are different than most car dealers. It starts with our Guest Concierge Services department and continues through our non-commissioned Solution Specialists that make the same thing regardless of what you buy as well as our Solutions Team leaders/managers that work to be your advocate. We hope you enjoy your nicer, newer new car. Thank you again and we look forward to serving you as well as your family and friends in the future to keep your nicer, newer car safe, reliable and fun to drive for as long as you wish to own it. Sincerely, Your East Texas Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

September 06, 2018

Great buying experience. I was very impressed with the several members of the staff I dealt with. Freddy Tomlinson and Dennis Smith were very professional and eager to assist More

by rpeddy
Recommend Dealer
Yes
Employees Worked With
Mark Abernathy, Freddie Tomlinson, Dennis Smith
Sep 07, 2018 -

Bill Dickason Chevrolet Buick responded

Dear Bob, We really appreciate the opportunity to serve you and earn your business. We are especially grateful for you taking the time to write a review and letting others know about your McKaig experience. We love seeing the words "Great buying experience" as we are on a mission to change the car buying experience in east Texas one guest at a time. We believe buying a nicer, newer car should be fun and not something to dread. This is one reason we have non-commissioned Solution Specialists to help you decide what you want to buy instead of trying to push or sell product. Thank you again for your business and we hope to serve your family and friends in the future. Sincerely, Your East Texas Chevy Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

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