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Bill Dickason Chevrolet Buick
Gladewater, TX
2,924 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,924 reviews
September 25, 2018
Awesome Group/Crew Showed up earlier than my appointment and immediatly got me in. Mariela always has a smile on her that just makes you smile back. Always pleasant Showed up earlier than my appointment and immediatly got me in. Mariela always has a smile on her that just makes you smile back. Always pleasant More
by Preuninger 37
Employees Worked With
September 22, 2018
Grecku and talk to u Care people and nice give there time to speak to a person and get move on to get me out and ready to go and tell have good day. Care people and nice give there time to speak to a person and get move on to get me out and ready to go and tell have good day. More
by Lysonya1
September 22, 2018
A Superior Dealership I had an exceptional experience at McKaig Chevrolet Buick. I mainly worked with Freddie Tomlinson, General Solution Manager, and Dennis Smith, Custome I had an exceptional experience at McKaig Chevrolet Buick. I mainly worked with Freddie Tomlinson, General Solution Manager, and Dennis Smith, Customer Salesperson. I ordered an all electric Chevrolet Bolt, a very difficult vehicle to get in the south, with limited production. I live in Louisiana but had to go to Texas to purchase my Bolt. While I waited for my new 2019 Bolt, they provided me with a lovely Chevy Volt to drive. Freddie and Dennis worked with Chevrolet and got me one of the first new 2019 Bolts made. It is a wonderful car, custom ordered with all my requested options, that will not be putting exhaust into the environment. My experience with McKaig was so much superior than the previous dealerships I used to get two former all electric vehicles from a different car company. McKaig gives you personal authentic truthful attention. I admired that they have the foresight to be interested in selling the new electric vehicles and did what was necessary to be able to sell them. I felt they cared about helping me get the car I wanted. They treat customers like individuals, not like a cog in a wheel. I give them 5 stars and am thankful to have found them for my dealership. More
by Boltgirl
Employees Worked With
Freddie Tomlinson, Dennis Smith
September 22, 2018
Quick and Helpful Service Thankful for Jason Smith and Vernon Hall for diagnosing and fixing my Chevy Sonic so quickly. And a shout out to Adrian Cortes for always checking on Thankful for Jason Smith and Vernon Hall for diagnosing and fixing my Chevy Sonic so quickly. And a shout out to Adrian Cortes for always checking on me and my car every time I come in too. I should have written a review when I first bought my car and thanked Jeriamy Schumacher as well! Very thankful for all the ways McKaig has helped me over the past few years. I would definitely recommend them to anyone! More
by Ms Sunshine
September 22, 2018
My daughter's first car buying experience was such a success! They made the process very easy, fun, and memorable! I'm grateful they explained everything and kept us comfortable. She shouldn't was such a success! They made the process very easy, fun, and memorable! I'm grateful they explained everything and kept us comfortable. She shouldn't have any anxiety about purchasing a car in the future - but I'm sure I know where she'll go next time! Big thank you to Summur, Dennis, Freddie, and Brandon! Great job! More
by Delaina
Employees Worked With
Summur Villareal, Freddie Tomlinson, Brandon McCloskey, Dennis Smith
September 20, 2018
very satisfied very professional & accomadating. All three were courteous,likeable and very informative. It was like dealing with old friends we had ,although we ha very professional & accomadating. All three were courteous,likeable and very informative. It was like dealing with old friends we had ,although we had met them for first time on our visit. More
by bill 1933
Employees Worked With
Freddie Tomlinson, Brandon McCloskey, Dennis Smith
September 18, 2018
Went the distance Our sales lady went out of her way to make sure we received the lowest cost. They let me sign one day and went to meet my husband (who couldn't get of Our sales lady went out of her way to make sure we received the lowest cost. They let me sign one day and went to meet my husband (who couldn't get off work) for him to sign his part. I had my 3 yr old with me when I went to sign and they kept her entertained while I dealt with buying the truck. The sales lady even escorted her to the bathroom for me. They went above and beyond to make sure I received what I had requested. More
by Lee_fam
Employees Worked With
Nena Townsend, Brandon McCloskey
September 16, 2018
great experience Adrian did a awesome job very helpful and understanding. He went above and beyond to make sure I was please with my experience yes s Adrian did a awesome job very helpful and understanding. He went above and beyond to make sure I was please with my experience yes s More
by kebben2018
Employees Worked With
September 15, 2018
First time buyer I wasn't looking forward to the whole car buying process however it went much smoother than expected. Charles was very patient and considerate of my s I wasn't looking forward to the whole car buying process however it went much smoother than expected. Charles was very patient and considerate of my situation and was very helpful. More
by Theresa T.
Employees Worked With
Charles Phillips
September 14, 2018
Service Review I just took my 17' Chevrolet 1500 HC in for a shudder while driving. Tyler in service listened to my description and asked great questions. We went fo I just took my 17' Chevrolet 1500 HC in for a shudder while driving. Tyler in service listened to my description and asked great questions. We went for a test drive so he could better diagnose the issue. I have now picked it up, and the shudder is gone. Mariela got me into a loaner unit and took care of all the paper work while they worked on my pu. When I came to pick it up, It was fully explained what they completed to resolve the issue and all my questions were answered. This was covered under warranty, but I felt well taken care of. Thank you for the great service! More
by Rockdog
