Bill Dickason Chevrolet Buick

Bill Dickason Chevrolet Buick responded

Thank you for the opportunity to earn your business. Yes, we are on a mission to put the fun back into shopping for a nicer, newer car. The goal of our non-commissioned Solution Specialists (no salesmen) is to provide a great experience while helping you decide what you want to buy. We never pay an incentive to possibly try to push product or sell you anything not in your best interest. It's the McKaig difference and more and more East Texans are making the drive to Gladewater. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your For The People Car Dealer McKaig Chevrolet Buick Gladewater, Texas

Bill Dickason Chevrolet Buick responded

Patricia, Thank you for the opportunity to prove we really are different at McKaig, your business and for your wonderful review about your "McKaig experience." We love your choice of "Amazing" in describing your McKaig experience as our staff works hard to make shopping for a nicer, newer car fun again in the Tyler - Longview East Texas area. Our non-commissioned Solution Specialists have a lot to do with it as they are not incentivized to try to push product or sell you anything other than what is in your best interest. This make a huge difference as they want to help you find exactly what you want to buy and not what they want to sell. It's become know as the McKaig difference. We appreciate your business and hope you will send your family and friends our way so they can experience the difference dealing with non-commissioned Solution Specialists for themselves. Thank you again for your business and great review. Sincerely, Your "For The People" team at McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

That is our goal ...... to give "Awesome service" at your East Texas Dealer For the People. We are on a mission to put the "fun" back into buying a nicer, newer car and love it when our guests take the time to let us know when we do and give accolades to our great staff. We appreciate your business and look forward to serving you as well as any friends and family you choose to refer our way. Sincerely, Your For the People Team at McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We appreciate the opportunity to earn your business and especially for your review and description of your McKaig experience as "Amazing!" We love it when happy guests give accolades to our great staff as they work hard to help each and every guest that comes to McKaig Chevrolet Buick in Gladewater! Where did you drive into Gladewater from and what did you decide to buy as your nicer, newer car? Thank you again and we look forward to helping you as well as your family and friends in the future. We will take the same great care of any referrals you send our way. Sincerely, Your Tyler - Longview East Texas Dealer For The People McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Many folks in and around East Texas join you in saying Adrian and McKaig are the best! Just go to DealerRater.com and check out Texas Chevy Dealers and Texas Buick Dealers to see McKaig Chevrolet Buick and Adrian being listed as among the best in Texas. We appreciate your business and referrals of friends and family to McKaig. We promise to take the same great care of them as "we believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as they wish to own it." Thank you again! Sincerely, Your East Texas For the People Team McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We appreciate your business and Mariela always has a smile on her face and works hard to take care of her Service guests. We believe everyone deserves to drive a car that is safe, reliable and fun to drive for as long as you wish to own it. Thank you for your business. Sincerely, Your For The People Service Team at McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We LOVE seeing "Best Car dealership (and that's an understatement)" used to describe your McKaig experience. We have a great staff that works hard for our guests and it is very nice to see folks take the time to write a review and give accolades to our staff. It looks like you came into contact with Guest Concierge Services/Alisa, our non-commissioned Solution Specialist/Charles and our Solutions Team leader Freddie Tomlinson. Thank you for your business and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas "For The People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

More and more East Texans (and beyond) are coming to Gladewater for the McKaig experience. Most are more than surprised when they go research Chevy and Buick dealerships in Texas on DealerRater.com. We get asked over and over just how a small town Chevy and Buick dealer gets rated so highly against the large dealers all over the state. It's actually very simple as we just believe in treating folks like we want our family and friends treated when they go shop for a nicer, newer car, truck or suv/crossover. You are in great hands and will find Adrian ranked among the best in Texas at helping his guests find the best car for their needs. Since they are non-commissioned and make the same thing on whatever you decide to buy, they work with you to find the best nicer, newer car for your needs and never try to push or "sell" you anything other than what is best for you! Why should they? This is the "McKaig difference" as most dealerships still use commissioned Sales people that are incentivized to push product or upset you to help them make more money. Thank you for your business and especially for taking the time to write a review letting others know we really are different. We look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas "FOR The People" team at McKaig Chevrolet Buick Glade water, Texas 75647 "The Antique Capital of East Texas"

Bill Dickason Chevrolet Buick responded

We appreciate it so much when folks use "Great experience" to describe their McKaig experience when shopping for a nicer, newer car. We are on a mission to put the fun back into buying a nicer, newer car and appreciate your business and recommendation. We have a great staff that truly cares and does their best to help our guests. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas "For The People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We have responded that it didn't show up on Carfax until two (2) years after we delivered it to you. We have also responded that it still doesn't show ever being in an accident. Damage was reported 2 years later with a note that all damage is not the result of an accident. It certainly did not involve structural damage. We have also offered to give you full trade value on the vehicle as if it had never been damaged as we don't think impact the current value. Please let us know if we can help you further. Thanks, The McKaig For The People Team