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Bill Dickason Chevrolet Buick

Gladewater, TX

Overview
Employees
Reviews
4.8
2,926 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 2,926 reviews

March 31, 2019

Great doing business with. Went in and thinking I couldn’t get out of the bad situation I was in with a car I that was broke down. Dennis helped us out and made us feel good. Th More

by Statum0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McCloskey, Dennis Smith
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Apr 01, 2019 -

Bill Dickason Chevrolet Buick responded

We appreciate the opportunity to earn your business and loved reading "Great to do business with" in the review describing your McKaig experience. We specialize in helping folks find, qualify for and own a nicer, newer car and thank you for letting others know about the McKaig difference. Enjoy your nicer, newer New 2019 Chevy Equinox and we hope to help you keep it safe, reliable and fun to drive for as long as you wish to own it. Sincerely, Your "For The People" East Texas Chevy Dealer McKaig Chevrolet Buick Gladewater, Texas

March 30, 2019

Got a truck all by myself! I am 19 years old and got a new truck by myself thanks to Charles, Jeriamy, and Brandon. I told them what I wanted and didn't really think it was goin More

by chancephillips2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Phillips, Jeriamy Schumacher, Brandon McCloskey
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Apr 01, 2019 -

Bill Dickason Chevrolet Buick responded

Congratulations on your new truck! That is awesome and says good things about you. We appreciate the opportunity to help and keep up the good work. We will always work hard for our guests as "we believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as you wish to own it." Thank you again and enjoy that new truck! Sincerely, Your East Texas "For The People" Car Dealer McKaig Chevrolet Buick US 80 @ E Loop 485 Gladewater, Texas Antique Capital of East Texas

March 29, 2019

Very helpful When my car kept making weird sounds and behaving weirdly, Mariela really helped out by getting my car in and getting me a loaner until it could be fi More

by Myownhero93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nena Townsend
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March 28, 2019

Dennis needs a raise . I can not express how thankful & grateful we are for Dennis Smith getting us into our ‘17 Chevy Cruze ! It was such a wonderful experience from beginn More

by Thosepeople
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
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Apr 01, 2019 -

Bill Dickason Chevrolet Buick responded

We agree that Dennis needs a raise and you are helping him by letting others know what a great job he and McKaig do for our guests! Since he is not on commission, he can't give himself a raise by pushing product or trying to sell you something more expensive. His raise comes from delivering a great experience while helping you decide what you want to buy. It's the McKaig difference. We appreciate your business and hope you enjoy your 2017 Chevy Cruze. We'll help you keep it safe, reliable and fun to drive for as long as you wish to own it. Thank you again and help him get his raise by sending him referrals of your friends and family that would also like a completely different car buying experience. Sincerely, Your "For The People" East Texas Chevy Dealer McKaig Chevrolet Buick Gladewater, Texas PS You could also push this review to GOOGLE from DealerRater to help him get that raise! Thank you again for your business and accolades to Dennis and the McKaig experience.

March 27, 2019

she fought for my car Nena was amazing! She did everything to get my payment that I asked for! There was no pressure like other places! Great job McKaig! All my future vehi More

by Chevymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisa Cerney, Jeriamy Schumacher, Nena Townsend, Brandon McCloskey
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Apr 01, 2019 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and it looks like you had Guest Concierge Services/Alisa, Solution Specialist/Nena and Solution Managers Jeriamy and Brandon all working to help you find the best car and payment for you. There should never be any pressure at McKaig because of our Buyers Bill of Rights. There are No Bullies in the Showroom at McKaig and this is just one of many McKaig differences. Nena, as well as our other non-commissioned Solution Specialists want to give you a great McKaig experience while helping you choose what car you want to buy that fits your budget and circumstances. They never try to push or sell anything not in your best interests as they make the same on whatever you decide to buy. We appreciate the opportunity to help you find your nicer, newer car and look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Car Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas

March 26, 2019

Best car shopping experience ever! I never knew a car buying experience could be so easy and stress free. Dennis was nothing short of amazing through the whole process, he was patient a More

by Chadrick2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Freddie Tomlinson, Dennis Smith
Report | Print
Mar 26, 2019 -

Bill Dickason Chevrolet Buick responded

Thank you for coming to McKaig to shop for and buy your nicer, newer car. We are on a mission to change the car buying experience one guest at a time and love to read "Best car shopping experience ever" in your review. Dennis does a great job and the best way to thank him is by writing this review and by sending/referring others to him and the McKaig experience. Our great staff works hard to help everyone that comes in and we appreciate the opportunities to help and grow. Thank you again and we appreciate your recommendation to others. Sincerely, Your "For The People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of East Texas

Mar 29, 2019 -

Bill Dickason Chevrolet Buick responded

"Best car shopping experience ever" is exactly what we are after with our guests. Thank you for the opportunity to earn your business and for letting others know we really are different. Dennis does a great job as a non-commissioned Solution Specialist as his focus is on providing a great experience while helping you decide what you want to buy. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas

March 26, 2019

Awesome place to buy a vehicle I love this place and Adrian was awesome and is awesome evey time we purchase a vehicle, he always makes sure we get exactly what we want. Thanks Adri More

by Carbuyerreppond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2019 -

Bill Dickason Chevrolet Buick responded

We thank you for your business and appreciate your loyalty to McKaig and Adrian. Out first priority is to keep customers so that they will repeatedly come back to McKaig for their nicer, newer cars as well as to get us to help keep them safe, reliable and fun to drive for as long as you wish to own them. We hope we'll do a good enough job you will even want to refer others our way for the McKaig experience. Thank you again for your loyalty and please let us know how we can improve our service and experience. Sincerely, Your East Texas Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas

Mar 29, 2019 -

Bill Dickason Chevrolet Buick responded

We love that you love the McKaig experience. Adrian does an unbelievable job with his guests as a non-commissioned Solution Specialist as he is always aligned with your interests. He wants to provide a great experience while helping you decide what you want to buy! Many call it the McKaig difference and everyone is talking about it. Just go to Texas Chevy Dealers on www.DealerRater.com to see for yourself. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas "For The People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas

March 25, 2019

Very knowledgeable, courteous and helpful Adrian introduced me to the service agents, one of the owners and went out of his way to make sure that I was happy with my purchase,. This dealership More

by rickyn59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McCloskey, Christian Carter, Jason Smith
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Mar 29, 2019 -

Bill Dickason Chevrolet Buick responded

We appreciate your business and especially your description of your McKaig experience as "very knowledgeable, courteous and helpful." We always treat folks the way we would want our family members treated during a major purpose. Also, Adrian and our other Solution Specialists are non-commissioned so they never have a financial incentive to try to push product or sell you anything other than what is best for you. Adrian makes the same thing on whatever you choose to buy and that is known as the McKaig difference. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your "For The People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas

March 21, 2019

Pure excellence Well my trip to McKaig was the 5th dealership I came to after the other 4 said they could not help my situation. I was upside down in my current car l More

by JMcKinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Tomlinson, Tim Pritchett
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Mar 29, 2019 -

Bill Dickason Chevrolet Buick responded

Well, we're glad you got around to giving the East Texas "For The People" Car Dealer a chance as we specialize in helping East Texas find and own their nicer, newer car. We also work hard to to help them keep it safe, reliable and fun to drive for as long as they wish to own it. We are dedicated to putting you first and that is why our Solution Specialists are not on commission. We don't want them pushing or trying to sell you anything not in your best interests for a higher commission. They are rewarded by providing a Great experience while helping you decide what is best for you. It's the McKaig difference and is becoming "habit forming" to many in East Texas. Thank you again and we look forward to helping you as well as your family and friends i the future. Sincerely, your East Texas Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas

March 21, 2019

We found the perfect car at MCKAIG! We found the perfect vehicle for our family road trips at McKaig! Freddie, Jeriamy & Brandon got ya handled in no time. Charles walked us through the More

by Johnny Hinds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Phillips, Jeriamy Schumacher, Freddie Tomlinson, Vernon Hall, Brandon McCloskey, Jason Smith
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Mar 29, 2019 -

Bill Dickason Chevrolet Buick responded

We really appreciate your business and especially for taking the time to write a Review to give accolades to our great staff! They work very hard to help our guests feel like a guest and find what they want. It's nice when folks recognize it and let others know.It seems almost everyone touched or worked with you in both Sales Solutions and Service Solutions as we want to help you keep your nicer, newer New Buick Enclave safe, reliable and fun t drive for as long as you wish to own it. Thank you again and we look forward to serving you as well as any of your friends and family you send our way. Sincerely, Your East Texas Buick Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas

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