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Bill Dickason Chevrolet Buick

Gladewater, TX

4.8
2,926 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 2,926 reviews

November 04, 2019

I had such a great experience buying my first Chevrolet at McKaig in Gladewater. Tim Pritchett was very friendly and helpful. He was extremely knowledgeable at helping me decide what I wanted. Jeriamy Schu More

by Lynny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Brandon McCloskey, Tim Pritchett
Nov 06, 2019 -

Bill Dickason Chevrolet Buick responded

Hi, we are so pleased you enjoyed your visit to McKaig Chevrolet Buick! Congrats on your new car! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 31, 2019

Such wonderful people! Still working with us a little over a month later! They have taken care of us even when things go wrong! Kalimba Smith, Freddie Tomlinson and Chris Williams, thank y’all so much fo More

by Chelsiee1826
Recommend Dealer
Yes
Employees Worked With
Freddie Tomlinson, Kalimba Smith, Chris Williams
Nov 04, 2019 -

Bill Dickason Chevrolet Buick responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing McKaig Chevrolet Buick and we hope to see you again.

October 31, 2019

Nina was very helpful and I enjoyed working with her to bad she didn’t find me a car that worked she was helpful and will tell my friends and will be back to get a car soon More

by Bagl94
Recommend Dealer
Yes
Employees Worked With
Nena Townsend
Nov 04, 2019 -

Bill Dickason Chevrolet Buick responded

Thanks for highlighting Nina who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 31, 2019

I was pleased with the initial communication and attention to my needs. There was no pressuse to buy. I found a vehicle I wanted and they tried to work with my budget. Sales Rep was very nice but More

by Alisha
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher, Brandon McCloskey, Kalimba Smith
Nov 06, 2019 -

Bill Dickason Chevrolet Buick responded

Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at McKaig Chevrolet Buick! Congrats on your new car; if you have any questions do not hesitate to reach out!

October 30, 2019

Had a great experience and would recommend this place to anyone. Dennis was easy to work with and got me exactly what I was looking for!! More

by Nickherschbach
Recommend Dealer
Yes
Employees Worked With
Brandon McCloskey, Dennis Smith
Oct 30, 2019 -

Bill Dickason Chevrolet Buick responded

We appreciate the opportunity and especially for taking the time to write an online review about your McKaig experience. We think everyone should enjoy shopping for a nicer, newer car and are on a mission to put the fun back into car buying. We appreciate your recommendation and will take the same great care of any referrals you send our way. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer FOR The People McKaig Chevrolet Buick Gladewater, TX Antique Capital of East Texas

October 30, 2019

McKaig was impressive even before I showed up to the dealership. They communicated at every step and maintained professionalism while attending to my individual needs. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Abernathy, Alisa Cerney, Freddie Tomlinson, Brandon McCloskey, Dennis Smith
Oct 30, 2019 -

Bill Dickason Chevrolet Buick responded

Pam, It certainly appears everyone got involved to help you from Alisa/Guest Concierge Services, to Dennis/non-commissioned Product Solution Specialist, Freddie (Partner & General Solutions Manager/team leader), Brandon/Business Solutions Manager on down to Mark. Our goal is to make you feel special and that you are being treated as an individual when you come into McKaig. We love that you took the time to write an online review and made our staff's day seeing that in your review. We sincerely appreciate the opportunity/you thinking about McKaig when you need help finding a nicer, newer car for your situation. We try our best to be different and our team loves helping folks shop for, find and own the nicer, newer car that best fits their needs. We don't think most like being sold (no salesmen/women) as most of us just want someone to help us decide what we want to buy. It's been called the McKaig difference or McKaig experience. Thank you again for your business and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "FOR The People" McKaig Chevrolet Buick Gladewater, Texas Antique Capital of East Texas

October 30, 2019

Dennis you deserve car salesman of the year for your hard work n perserverience at helping me thru my car accident with my insurance and gap claim. You were on top of it in record time had me into another gr More

by tammyd56@icloud.com
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Nov 04, 2019 -

Bill Dickason Chevrolet Buick responded

Dennis and our team work hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

October 25, 2019

Nena is Great! I have purchased many new cars. I wish Nena was there to sell me each of them. There is nothing like making a friend who sold you a car. Thank you, N More

by Peggy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nena Townsend
Oct 29, 2019 -

Bill Dickason Chevrolet Buick responded

Hi there, thank you; we appreciate your feedback! Thank you again for choosing McKaig Chevrolet Buick and we hope to see you again.

October 25, 2019

Service Center We took my new Encore in for oil change. It was quick and friendly. Ms. Hernandez was very helpful. Over all good experience . We got there a little More

by barbara.b.winchester.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Bill Dickason Chevrolet Buick responded

Hi there, thank you for taking the time to leave a review for us at McKaig Chevrolet Buick. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2019

Pleasant experience Straightforward experience. Felt like the salesman was being completely honest and not hiding anything. I told Charles what I wanted and he served it More

by B Muench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Phillips, Brandon McCloskey
Oct 29, 2019 -

Bill Dickason Chevrolet Buick responded

Hello, we are glad we could help! Thank you again for choosing McKaig Chevrolet Buick and we hope to see you again. Drive safe!

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