Bill Deluca Chevrolet GMC
Haverhill, MA
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Highly recommend! I had a wonderful car buying experience at DeLuca's. I was given a lot of freedom to browse cars, all my questions were answered, and I didn't feel bu I had a wonderful car buying experience at DeLuca's. I was given a lot of freedom to browse cars, all my questions were answered, and I didn't feel bullied into anything. Highly recommend. More
Inspection Sticker I had new plates installed on my vehicle in order to get my inspection sticker. I was very disappointed when I got home to find out they only used tw I had new plates installed on my vehicle in order to get my inspection sticker. I was very disappointed when I got home to find out they only used two screws on the top of the plate frame to secure it. The frame is flapping with out the other two screws. That means another trip to the dealer to correct this. Not making me happy!!! More
Moore duo Mike Moore and his nephew Dan once again proved how lucky Deluca is to have them. Another DiPietro truck delivered by the dynamic duo. Mike was on vac Mike Moore and his nephew Dan once again proved how lucky Deluca is to have them. Another DiPietro truck delivered by the dynamic duo. Mike was on vacation and Dan stepped up when I walked in to your dealership at 4pm on a Friday with check in hand for full payment. Within one hour Dan dealt with our insurance carrier, got truck ready and plates installed. Mike was on my cell throgout the process making sure it got delivered. More
Overall experience was good but I have to go back The team at Deluca usually does a good job - we’ve had our Acadia for 10 years and 170,000 miles and have serviced our vehicle exclusively at Deluca f The team at Deluca usually does a good job - we’ve had our Acadia for 10 years and 170,000 miles and have serviced our vehicle exclusively at Deluca for the last 9 Years. Generally we’ve been very happy with the service. The car isn’t as reliable as a Honda or a Toyota but service experience generally is good to very good. This last visit I brought the car in for a issue that I unfortunately need to return for which is difficult given my work schedule. I’m sure they will address issue to satisfaction - they always do. Just inconvenient this time. More
Consistently Outstanding Service Have always had DeLuca service our Buick Enclave since buying it there. Their service is consistently outstanding, and usually send out service disco Have always had DeLuca service our Buick Enclave since buying it there. Their service is consistently outstanding, and usually send out service discount coupons, too. More
Treated like "Family" This past visit to Deluca was my 4th time purchasing a car with them and from the moment I stepped on the lot, I knew I was home. Don't get me wrong, This past visit to Deluca was my 4th time purchasing a car with them and from the moment I stepped on the lot, I knew I was home. Don't get me wrong, I've strayed in the past and bought vehicles from other local dealerships, but always some issue arises and either the car was a lemon or the financing absurd. At Deluca, I know that I will get the best price possible, my business is appreciated,, and no matter how many questions I ask, I will get an honest answer. Let's be honest...a car dealership is a business and everyone needs to make money, but here with Deluca I know they care about my happiness and satisfaction too and that's why they are the only dealership I want to "deal" with, always! More
RUN AWAY Was more than a little disappointed to find out about the change in management. After dealing with a smuck Alan in finance with my sales rep Anthony, Was more than a little disappointed to find out about the change in management. After dealing with a smuck Alan in finance with my sales rep Anthony, I had to walk out. He was SO clueless and his over-jovial attitude just made things worse, as if trying to mock me and placate me for his mistakes, it was absurd. It was clear they are only there to make money and push people into rush decisions Because of Alan I can confidently say I will never buy chevy again. More
Incredible and unexpectedly amazing service! I had not purchased an American car in over 25 years. However I wanted a hybrid electric vehicle in a small size. My choice is a Volt. I started sh I had not purchased an American car in over 25 years. However I wanted a hybrid electric vehicle in a small size. My choice is a Volt. I started shopping online as usual and found a dealer that showed an exact match of my choice. I had gotten pricing from the GM site which included two rebates. I contacted the dealer and he claimed I wasn't eligible for both along with financing option. I believed him and gave a deposit on the phone. After three days, I finally heard back from different salesman that car wasn't actually delivered yet and they didn't have firm date. That wasn't mentioned initially since Web site shows it in Stock. Since I wanted to pick up the car that week, it now was a waste of efforts. So clearly I wasn't in a great frame of mind when I contacted Bill Deluca right afterwards. They had a close match on the model. The rep immediately applied both rebates and financing and assured me car was in Stock. I picked it up the following day. The salesman, Phillips G. was a total professional in every way. He also is a Volt expert. He gave me a thorough explanation of the vehicle and personally oversaw the car prep. He even had paired his own phone initially to ensure everything worked! Both Phillip and the manager Greg treated me as a valued long time customer. This was exactly the level of service I have gotten at Mercedes, Audi, and Lexus in my prior purchases. Needless to say, I was flabbergasted in every way! Please visit them and see for yourself. I have no affiliation with the dealer or GM, this my personal experience this week. I cannot recommed this dealer more strongly! And I got a bottle of Deluca Vineyards wine to boot! More
Super service from Brett Williams Dealing with Brett Williams on the phone and in the dealership was very helpful...he was always professional and made everything easy for me. Dory Dealing with Brett Williams on the phone and in the dealership was very helpful...he was always professional and made everything easy for me. Dory More
GREAT DEALER, GREAT CAR! I had a great buying experience at Bill DeLuca Buick. On my travels over the last year, I twice rented a Buick Regal -- great extended test drives. I had a great buying experience at Bill DeLuca Buick. On my travels over the last year, I twice rented a Buick Regal -- great extended test drives. I loved the solid ride, acceleration, the car's great looks, All Wheel Drive, the sound system, and even the moonroof. When it came time to buy a new car, I looked at several other makes, but the Buick Regal stood out from the rest. I first looked around online and was impressed by the DeLuca website. Everyone at the dealership was very friendly and helped me find just the right car. I felt no pressure had the chance to test drive several vehicles. We came to a good deal with good financing on a new Buick Regal with exactly the features I wanted. The great-looking Black Onyx car turns a lot of heads. My friends and family were duly impressed too. I will go back to DeLuca. More