Bill DeLuca Chrysler Jeep Dodge Ram
Haverhill, MA
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I have never experienced such bad customer service and professionalism. The salesmen chit chat in the corner while you sit there waiting for someone to assist you. They did not provide me with any informa professionalism. The salesmen chit chat in the corner while you sit there waiting for someone to assist you. They did not provide me with any information about the vehicle and seemed to have no knowledge about the vehicle they were selling except that “this is the price you get”. No warranty, not even pre certified for being a used 2018. I ran into a good friend while I was there who told me to not make a deal as he also had issues with customer service and fixing his car that he was finally picking up after months and paying more than what he was quoted. I took that as a sign and left! When you are investing a lot of money into a vehicle you would think the salesmen would make you feel as though you are making the right decision rather than a lot of red flags for a bad one. It’s sad to see. More
We are writing to thank Rick Shultz for such a great buying experience! He listened and understood what we were looking for! He made all parts of the sale easy! Rick, Thank you for everything! We will buying experience! He listened and understood what we were looking for! He made all parts of the sale easy! Rick, Thank you for everything! We will recommend him to everyone! Janet and Jack Gaffny More
Everything was quick and easy. Sean Houlihan was great...this is the 3rd vehicle I've bought from him. I would highly recommend him! Sean was always available to call back and the delivery was ready great...this is the 3rd vehicle I've bought from him. I would highly recommend him! Sean was always available to call back and the delivery was ready when he said it would be. More
I had a great experience with salesmen who were involved with me in purchasing the Dodge Ram Warlock. When my wife is ready for a new vehicle we will most definitely purchase it from Bill DeLuca Chrysler J with me in purchasing the Dodge Ram Warlock. When my wife is ready for a new vehicle we will most definitely purchase it from Bill DeLuca Chrysler Jeep Dodge Ram. If anyone who’s a new vehicle an they don’t want to be rush or pushed Bill DeLuca is the place to go. I give them 5 Stars More
I brought my Cherokee in for work , they forgot to put shims when the calipers were replaced. I called brought it in they said nothing was wrong and I had to go to someone else for the truth . shims when the calipers were replaced. I called brought it in they said nothing was wrong and I had to go to someone else for the truth . More
My salesman is Tyler he was very likable and took all the time I needed and answered all my question.....A+ dealership...I Would highly recommend it to others the time I needed and answered all my question.....A+ dealership...I Would highly recommend it to others More
Our experience at Bill DeLuca Chrysler Jeep is the best I have had in buying cars for over 50 years. Kevin Maestranzi, our salesman went beyond what we would expect, including finding the Jeep we wanted in N have had in buying cars for over 50 years. Kevin Maestranzi, our salesman went beyond what we would expect, including finding the Jeep we wanted in New York where he drove 3-1/2 hours down with a dealer trade and the same distance back with our Jeep. As we were leaving the next day on vacation, Kevin set up with Bill DeLuca Chrysler Jeep to write the paperwork ahead of time for our insurance company to process the insurance. I definitely recommend Bill DeLuca’s dealership. More
John Martins was our salesman, very polite, no pressure, and new the product! We will be back in 3 years to repeat with John, thanks again for a hassle free purchase and new the product! We will be back in 3 years to repeat with John, thanks again for a hassle free purchase More
The most pleasant experience at an automobile dealership I have ever had. Everything was handled professionally and easily. My salesman Jeff Walsh was very knowledgeable, and a pleasure to work with ! I have ever had. Everything was handled professionally and easily. My salesman Jeff Walsh was very knowledgeable, and a pleasure to work with ! More
Great service. Great price. Very easy to do business. This is my 5th Jeep and I would have to list this dealership as the best I have done business with. The salesperson was very knowledgeable and great This is my 5th Jeep and I would have to list this dealership as the best I have done business with. The salesperson was very knowledgeable and great guy to do business with More