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Bill DeLuca Chrysler Jeep Dodge Ram
Haverhill, MA
137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 137 reviews
July 28, 2018
Awesome Experience From initially meeting with Mike to go over the car options and then dealing with Jean for the paperwork was such an easy experience. It can be intimi From initially meeting with Mike to go over the car options and then dealing with Jean for the paperwork was such an easy experience. It can be intimidating buying a new car but they made me feel very comfortable. I was recommended to this dealership and will be passing the word along. Mike helped me understand all my payment options and details of what would be included in my lease. When picking up the car Jean took time to make sure we knew every detail of the car. He even had a bottle of wine to help me celebrate the big day! All around really great experience and amazing customer service. THANK YOU SO MUCH! I love my new Jeep! More
by Cour15tney
Employees Worked With
Mike Silverman, Jean Correa
July 26, 2018
Awful experience The worst customer service experience we’ve ever had at a dealership. We wouldn’t recommend them and won’t repeat any business with them. The worst customer service experience we’ve ever had at a dealership. We wouldn’t recommend them and won’t repeat any business with them. More
by Neveragain
Employees Worked With
Sean Houlihan
July 18, 2018
SERVICE WAS GREAT WITH NEW SERVICE PEOPLE. BRIAN AND HIS NEW CREW WERE GREAT,FAST AND FRIENDLY SERVICE.NO WAITING LONG TIME FOR AN APPOINTMENT.SERVICE WAS VERY QUICK,WORK WAS DONE TO MY SATISFA BRIAN AND HIS NEW CREW WERE GREAT,FAST AND FRIENDLY SERVICE.NO WAITING LONG TIME FOR AN APPOINTMENT.SERVICE WAS VERY QUICK,WORK WAS DONE TO MY SATISFACTION,BILL DELUCA MADE THE RIGHT CHOICE WITH THE NEW CREW,,,,,,,,,THANKS More
by GH
Employees Worked With
MIKE SILVERMAN GREAT SALES MANAGER, Brian Eaton, Ian Hogan, Nicole Silverman, James Sturgis
July 03, 2018
Family car We purchased our new Pacifica family van at a great price from Bill Deluca dealership. The associates were friendly and we got a great deal. We purchased our new Pacifica family van at a great price from Bill Deluca dealership. The associates were friendly and we got a great deal. More
by Scott
Employees Worked With
Mike Silverman, John Martins, Jean Correa, Jon Kent
June 29, 2018
Great turnaround Jean was the very best. In and out quickly and efficiently. I will never deal with another salesman ever. Thank you Jean for making this an amazing ex Jean was the very best. In and out quickly and efficiently. I will never deal with another salesman ever. Thank you Jean for making this an amazing experience More
by TonyD978
Employees Worked With
Randy from RSVPcarguy, Jean Correa
June 27, 2018
Oh Jean! Jean was great! He was able to answer all of our questions and took great care of us. Left with our first jeep and if I have any say in it it will not Jean was great! He was able to answer all of our questions and took great care of us. Left with our first jeep and if I have any say in it it will not be our last!! Thanks so much for such a great experience! More
by FirstTimeJeeper!
Employees Worked With
Jean Correa
June 26, 2018
easy to work with Jean, my salesman was willing to work with me around some insurance issues as it took a couple weeks to collect on the loss of my previous truck. But Jean, my salesman was willing to work with me around some insurance issues as it took a couple weeks to collect on the loss of my previous truck. But getting things done was easy. You're gonna pay what you're gonna pay no matter where you go, but all in all the deal went well. More
by nhcaveman
Employees Worked With
Mike Silverman, Jean Correa
June 23, 2018
Amazing First time Jeep owner, I love it and I’ll definitely be back in the future! Thank you Jean for helping me find the perfect vehicle! First time Jeep owner, I love it and I’ll definitely be back in the future! Thank you Jean for helping me find the perfect vehicle! More
by ts
Employees Worked With
Jean Correa, Jon Kent
June 18, 2018
Great service! Best experience buying a car! Couldn't be happier! Original vehicle needed excessive amounts of work, headache gone! Walked out with new vehicle at Best experience buying a car! Couldn't be happier! Original vehicle needed excessive amounts of work, headache gone! Walked out with new vehicle at a great price. Thanks Bill Deluca!! More
by Craig42
Employees Worked With
Jean Correa, Brian Eaton
May 28, 2018
Dishonest, arrogant, deceitful, lying sales team Worst experience I have ever had at a car dealership. I called this dealership and asked about their website advertised price on a vehicle. Girl on Worst experience I have ever had at a car dealership. I called this dealership and asked about their website advertised price on a vehicle. Girl on phone told me that price would be honored after asking me specific questions to see if I qualified. I asked again and she said yes. Got to dealership and was passed on to salesperson who was nice enough but lacked experience. Drove car and the dance started as he read the script...what payment would you need to do a deal today? What monthly payment do you want, etc.... Told him I was there for the advertised price per my earlier phone call. Off he goes to see Sales Mgr and puts me in "waiting mode", you know to tire you out and make you just want to say yes to them. He comes back with a price ~$80 higher per month. I said I'm not doing this and went to Sales Mgr desk. He freaked out that a customer would dare approach him. Said I ambushed him by asking if he was going to honor the advertised price. Said no, fine print this and that. I mentioned my phone call. He said the people who answer phones don't know anything and he's not accountable to what they say. Absolute disgraceful approach to running a business and I recommend you steer far and wide from this cesspool. More
by carshopper7
Employees Worked With
I have no names because they did not/would not provide their business cards.
