Bill DeLuca Chrysler Jeep Dodge Ram
Haverhill, MA
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Kevin my salesman was very patient and helpful He took extra time discussing all of my options and encouraged me to call or come back anytime with any questions or concerns extra time discussing all of my options and encouraged me to call or come back anytime with any questions or concerns More
Over the past 5 months I have been car shopping for a replacement vehicle for my expiring leased Grand Cherokee. I have had extensive discussions with at least 5 different Jeep dealerships. I was extre replacement vehicle for my expiring leased Grand Cherokee. I have had extensive discussions with at least 5 different Jeep dealerships. I was extremely disappointed with all of these dealerships - changing agreed to terms, rudeness, and in some dealerships, very expensive fees. As a result of these experiences I had decided to buy out my lease instead of getting a new lease or purchasing a new Grand Cherokee. As a last result, I went to Bill Deluca Jeep dealership. I went in expecting the same kind of run around. What I got was a breath of fresh air. The salesman, Rick Schult, was professional, very knowledgeable, sympathetic to what I was trying to accomplish. Discussions on costs were simple and straight forward - no "misunderstandings. Mike, the General Manager also was helpful and Tuon Le, the Business Manager, was patient and very helpful. I made the purchase complicated, but Rick, Toun and Mike were patient, friendly and understanding. Because of these individuals I purchased a 2024 Grand Cherokee that I picked up yesterday, February 29. I have had a great deal of experience with other dealerships but, Bill Deluca was the best I have dealt with. The staff was seasoned, professional and friendly. This is the first dealership that I feel a loyalty to. I will go Bill Deluca's for any additional automotive needs I have in the future. When the opportunity arises, I will sincerely recommend Rick Schultz and the team at Bill Deluca's. I have never done that before! More
The service department doesn’t own up to their promise. Expect to end up paying for their mistakes they make when you bring in your car. They promised reimbursement for their errors but never delivered. Ca Expect to end up paying for their mistakes they make when you bring in your car. They promised reimbursement for their errors but never delivered. Can’t trust anyone who can’t return $100 for towing More
My sales rep Sean Houlihan made everything really easy. I was in and out with my brand new truck in no time at all. Customer service was great and he explained everything to me. Great Dealership to do busi I was in and out with my brand new truck in no time at all. Customer service was great and he explained everything to me. Great Dealership to do business with. More
Exceptional service from both Kevin and Mike. Professional, efficient and enjoyable to do business with. I would recommend DeLuca Chrysler Jeep. Professional, efficient and enjoyable to do business with. I would recommend DeLuca Chrysler Jeep. More
Excellent dealership to do business with. Everyone was very friendly and professional. The staff is very knowledgeable and honest making for a great buying experience. Sean Houlihan our sales Everyone was very friendly and professional. The staff is very knowledgeable and honest making for a great buying experience. Sean Houlihan our sales consultant is a great guy to work with and I would recommend him and the dealership to our friends and family. More