Bill Currie Ford

Needed car desperately! I had a Ford Edge for 8 years, and within the past year I've experienced numerous problems (A/C, brakes, etc.). I needed to stay within a specific bud I had a Ford Edge for 8 years, and within the past year I've experienced numerous problems (A/C, brakes, etc.). I needed to stay within a specific budget and all staff members provided customer service that exceeded my expectations. It was a very pleasant car buying experience! More

Pascal is a SuperStar We went to Bill Currie Ford in search of my first new car (2016 Fusion), and expected to find decent prices with your typical car sales person. What We went to Bill Currie Ford in search of my first new car (2016 Fusion), and expected to find decent prices with your typical car sales person. What we didn't expect, was to find someone genuinely interested in trying to help us. Pascal was polite, professional, and supportive of the goals we had in mind. We really appreciated that he worked alongside us to make a deal happen. We would recommend him to anyone looking for a new car! More

Excellent Customer Service I used True Care and met with Lynn at the dealership. She was just awesome! Very friendly and helped me find the F150 was looking for. She guided m I used True Care and met with Lynn at the dealership. She was just awesome! Very friendly and helped me find the F150 was looking for. She guided me through the entire process and made sure I was informed and comfortable. Bob handled the financing; he was very knowledgeable and walked me through all the options and service plans. Bella guided me on all the techie stuff in the truck and got me setup on sync. She too was a pleasure to deal with. More

Pleasant Experience buying new truck. The sales representative, Kevin Lopez, was low key and very informative and streamline the process to get to the features I wanted on an F-150. I felt The sales representative, Kevin Lopez, was low key and very informative and streamline the process to get to the features I wanted on an F-150. I felt that we very quickly got to what I considered a fair price based on visits to other dealers. The sales manager was also straight forward and very professional. More

Excellence service while buying new car Bill Currie Ford had the lowest prices and best selection of any dealer for the Ford Edge within an hour of our house. The people did not pressure us Bill Currie Ford had the lowest prices and best selection of any dealer for the Ford Edge within an hour of our house. The people did not pressure us to buy. Karina was our sales rep. She was very knowledgeable which eased our decision making. She was patient and friendly. Once we decide on the car, it was amazing how fast it went. The car was cleaned and prepped. Karina helped move all our belongings to our new car and we were able to drive it out that night. They also stayed late for us. Thanks to all the staff for making our car buying experience so pleasurable. More

Great Job by Karina Almirola and Mike Blankenship! After visiting a number of other dealerships looking for a new crossover SUV, we stopped at Bill Currie Ford. Our salesperson was Karina Almirola. She After visiting a number of other dealerships looking for a new crossover SUV, we stopped at Bill Currie Ford. Our salesperson was Karina Almirola. She did an outstanding job of presently all of the information about the 2016 Ford Escape. After deciding that the Escape was the vehicle we wanted, she was able to locate the one with all the equipment we desired at another dealership. She and her Sales Manager, Jeff, quickly contacted the other dealer and arranged to get the vehicle for us. Throughout the entire process, Karina made it exceptionally pleasant to purchase this new vehicle. She coordinated all of the activities within the dealership so that our buying experience was outstanding. Mike Blankenship handled all of the financial aspects of our purchase. He made a long and tedious process as painless as possible. He was knowledgeable and explained all of our financing and extended service options in an easy-to-understand manner. Karina and Mike are outstanding professionals! We would definitely recommend Bill Currie Ford, especially if you get Karina as your sales person and Mike as your finance person.! More

Integrity I had an outstanding experience with Bill Currie Ford service department. My vehicle broke down right in front of your dealership. This was a blessing I had an outstanding experience with Bill Currie Ford service department. My vehicle broke down right in front of your dealership. This was a blessing! More

Bill Currie Experience I have been looking to buy a Ford C-Max Hybrid for the last couple of years. I finally decided to do it last Saturday (8/8/15). After searching thro I have been looking to buy a Ford C-Max Hybrid for the last couple of years. I finally decided to do it last Saturday (8/8/15). After searching through the inventory of about seven Ford dealerships in the area I had settled on Bill Currie not only because their prices were lower than all the other dealerships, but also they had the largest selection. I have waited till now to write this review to make sure there were no issues and that there was some sort of follow through. I can honestly say that I have not been disappointed by Bill Currie Ford. Once I got on the lot I started looking around and was greeted by an employee who asked if I have been helped. I explained that I was just looking and would let them know if I had any questions. About 20 minutes later Barbara Stout came out to assist me. She was the nicest sales person I have ever met. She took the time to answer any of my questions and to make sure that I test drove the car I was looking at. After I was satisfied with the answers and test drive we went inside and started the long paperwork process, but she made it not seem so tedious. As we were going through the paperwork we were talking about different subjects and how things were going with me. This made the time go by quick and felt more like a personalized experience. After getting all the paperwork filled out she went back into the sales office and started to crunch the numbers. She came back and went over my credit which I knew wasn't very good from the start. After going over everything and showing me where everything stood I explained were I really needed everything to be and off she went back into the financial office to try and get things down where I needed. The next time she came back she was able to get the price down into my comfort range. I got called into the finance office with George Doumit and he went over all the paperwork. I couldn't have been more pleased with this process. As we were going over everything and signing the documents we talked and laughed. While I was in signing everything Barbara Stout stayed out in the showroom with my roommate and kept her company the entire time which was amazing. By the time I got through the entire process my car was pulling up from being detailed and the gas filled up. I was taken out to my new car and walked through how to use Sync with My Ford Touch, pair my phone, adjust ambient lighting, etc. From start to finish my entire experience was outstanding. Not to mention that since then I have received a phone call every couple of days from Barbara Stout to make sure everything was going well and to answer any questions I had. I would highly recommend Bill Currie Ford to anybody. They have been understanding, friendly, and supportive through everything. More

great mechanics My advisor, John Whiteside, and his mechanical crew, know my Ford, what I need when I come in for a service or repair and how to fix it right the firs My advisor, John Whiteside, and his mechanical crew, know my Ford, what I need when I come in for a service or repair and how to fix it right the first time. There is never anyone trying to upsell me something I do not need or pushing something that I do not want. They are fair and honest in their dealings with me and I always walk away happy. More

3 strikes and you're out 1st Strike 6 months after purchasing my 2015 Mustang EcoBoost from Bill Currie, I received a recall notice. I called Bill Currie service and told th 1st Strike 6 months after purchasing my 2015 Mustang EcoBoost from Bill Currie, I received a recall notice. I called Bill Currie service and told them I needed to make an appointment to have this fixed. I dropped the car off on schedule with my service advisor who acted like I was bothering him. He pushed a service agreement in front of me and told me to fill out my name and phone number. I had made the appointment, why wasn't this ready? I was then called about 5 hours later letting me know that my car was ready. When I picked it up I was told that parts had to be ordered to fix the recall problem and that I should call them in about 7 days to see if the parts came in. I HAD TO CALL THEM!! Why didn't they know this in advance? I was inconvenienced by not having a car for most of the day. I gave them the benefit of the doubt, called in 7 days and the parts were in. 2nd Strike I again made an appointment to have the recall taken care of. I dropped the car off and received a loaner because the recall and loaner were covered by Ford. I asked Jim (my service advisor) if they had an explorer available because I am very interested in purchasing one for my wife. He told me that his wife wanted one too, but he wasn't about to pay $50k for one because everything on the car breaks. Why get the bells and whistles when all cars are built to break. I was blown away that a representative of Bill Currie and Ford would say this to me. 3rd Strike I was called that my car was ready and I headed over to get it. I went to the cashier as told and they promptly told me that they would have a porter bring my car. They paged for a porter 2x. After waiting for about 10 minutes, the man who gave me the paperwork came out with my key, hit the lock and unlock button, pointed to my car and said here you go. While waiting there, I watched other people get their cars from porters. They came out washed. Mine was sitting in a parking space dirty. When I got in the car, the paper floor mat and service # were still in my car. The seat was moved and my radio was blasting. ENOUGH!!! I may have bought the car from Bill Currie, but I will not be using their service department ever again. It is obvious to me that what ownership and management doesn't realize is that the service department is the biggest reason for customer loyalty in car dealerships. It's sad because I love my Mustang and believe that Ford makes a good product. I will be purchasing a 2016 Ford Explorer Platinum, but I will not be buying it from Bill Currie. More