Bill Currie Ford

Great Service! The dealership was prompt and very professional. Luz was a pleasure to work with in internet sales. Her ability to answer my questions quickly was t The dealership was prompt and very professional. Luz was a pleasure to work with in internet sales. Her ability to answer my questions quickly was the reason bought from this dealership. I would definitely recommend this dealership to a friend More

Great Dealership! All of our company cars/family owned cars are from Bill Currie. We've never had a problem with any of them other than basic maintenance things that ha All of our company cars/family owned cars are from Bill Currie. We've never had a problem with any of them other than basic maintenance things that happen with any car. Their service department doesn't scam you, they're all great people. We just got a Ford Escape and absolutely love it! Fords are all around great cars, and Bill Currie Ford is definitely the place to get your Ford. More

Great experience! Amazing customer service! This car purchase has been the easiest and smoothest I have ever experienced! My sales rep Karina was very knowledgeable about the vehicle I was inter This car purchase has been the easiest and smoothest I have ever experienced! My sales rep Karina was very knowledgeable about the vehicle I was interested in and went the extra mile to make sure to show me all the bells and whistles that I didn't even know the car came with. She was very helpful! After buying several vehicles from other dealers none of them have come close to this experience! She was a very personable outgoing rep. The finance manager Mike was also very helpful making sure I knew all my add on options like warranties etc. Thanks! More

Great Experience! Ater my car accident I didn't think I'd be able to find a vehicle that met my needs; reliable, safe, and had the bells & whisles I enjoy. Pedro was av Ater my car accident I didn't think I'd be able to find a vehicle that met my needs; reliable, safe, and had the bells & whisles I enjoy. Pedro was available to assist right away, with his knowledge & experience, I found my dream car! He helped me through the car buying process; gave me the information I needed to make a decision and was very friendly! He also answered calls and was available. I liked that I didn't feel pressured into making a decision because he was so confident in the vehicles he sells or chooses for his customers, over all great experience. Thanks Pedro! More

Ford F150 3rd vehicle purchased here. Very good people to work with. Great staff and product. Treated very well. Will come back here in the future. Thanks 3rd vehicle purchased here. Very good people to work with. Great staff and product. Treated very well. Will come back here in the future. Thanks More

Karina Almirola is AMAZING! Superb Customer service! We were looking for a new vehicle for our family. Always loved Ford. We met with Karina who was amazing! She met all of our needs. Found the perfect We were looking for a new vehicle for our family. Always loved Ford. We met with Karina who was amazing! She met all of our needs. Found the perfect car and best financing for our needs. Don't let her youth mislead you for experience! she is a Firecracker and knows how to make a customer find what they are looking for! even after the sale Karina followed up to ensure our satisfaction. Karina never made us feel pressured, we were there with our two girls and Karina made sure they were never made to feel uneasy. We highly recommend Karina Almirola to anyone who is looking for an Honest, Quality Driven, Customer Satisfaction Goal orientated, NO PRESSURE SALES person. to anyone who is looking into purchasing a new vehicle. Thank you Karina you are one in a million! More

Customer Care - the best The best dealership experience ever! I have purchased two vehicles and had all my service done there even though there are places closer to home/work The best dealership experience ever! I have purchased two vehicles and had all my service done there even though there are places closer to home/work I could go to. More

This service department is unbelievably slow and inept It was a great experience when I bought my car at Bill Currie Ford two years ago. I even bought the maintenance package that includes oil changes for It was a great experience when I bought my car at Bill Currie Ford two years ago. I even bought the maintenance package that includes oil changes for 5 years however I've only had my oil changed there twice (the first two oil changes) because the first oil change took almost two hours, I thought to myself I must have come at a bad time of day or an exceptionally busy day so I didn't think that much about it. My second oil change took nearly three hours (I'm not exaggerating in the slightest). a few days later I received a survey by email, I took it explaining that I was satisfied with the work performed but was extremely unsatisfied with the amount of time simple oil changes take there, no response from Bill Currie Ford. On my third attempt to have my oil changed, I drove up a guy asked me if I had an appointment, no I said i wasn't aware you could even make appointments, I then go inside where he tries to hand me off to one of the guys who handles the paperwork and was told (I kid you not) "I can't help you, I go to lunch in 15 minuets". So I move to the next desk (the only other guy working inside) and was told "I cant help you right now either, I'm on the phone with an insurance adjuster". So I left drove home called them spoke to a manager about the situation, he apologized and told me if I made appointment through the website this wouldn't be an issue anymore. Well, when you go to the website to make an appointment you request the day and time frame (morning or afternoon), submit and someone will contact you shortly. Three attempts three separate days later I've never heard back from them so I ended up taking my car for its (by now overdue) oil change to a place on S. Dale Mabry I was in and out in 15 minuets. It was costly especially since I've already paid Bill Currie Ford for five years worth of oil changes. Fast forward to today, my car wouldn't start (it's only two years old and still under warranty) I called Bill Currie Ford to ask what I needed to do. I was told to call Ford roadside assistance which I did, they were great, I had a guy here in less than an hour. We jump started the car and he told me it was still under warranty so have it replaced with my dealer. I called Bill Currie Ford and was told to " bring it in tomorrow", I asked if I could make an appointment so I wouldn't be there for hours he said and I quote "No, just plan on being here half of the day 4 to 6 hours" and hung up! Needless to say I'll just purchase the battery and change it myself tomorrow, I can have that done in an hour not 4 to 6. Seriously reconsider buying your vehicle from Bill Currie Ford and defiantly DO NOT BUY A PRE PAID SERVICE PLAN FROM THEM! I purchased the battery for $132.68 and installed it today ... It took me about 40 minuets. More