
Bill Cramer Chevrolet GMC
Panama City, FL
Filter Reviews by Keyword
By Type
Showing 94 reviews
Saw the Advertisement on Fox News. Bought a Colorado all Tricked out. The more I drive it the more I love it. Thanks Chris Mike and the Cramer Team. With Kind regards, Charles (Mr Greg) Hebert Tricked out. The more I drive it the more I love it. Thanks Chris Mike and the Cramer Team. With Kind regards, Charles (Mr Greg) Hebert More
Purchasing our new Equinox We worked with Kody and he was very friendly and knowledgeable about the vehicles. We wanted certain upgrades and he took us to the Equinox that fit We worked with Kody and he was very friendly and knowledgeable about the vehicles. We wanted certain upgrades and he took us to the Equinox that fit our criteria. We walked in there just to look around as I was having my car serviced and walked out later that day with a brand new Equinox. I would most definitely recommend him. More
Brett and Rachel were extremely friendly, courteous, and most of all helpful in finding the right SUV for my wife and I. I would definitely recommend both of them when it comes time to look for a new vehicl most of all helpful in finding the right SUV for my wife and I. I would definitely recommend both of them when it comes time to look for a new vehicle. Krista and I were most satisfied with our buying experience at Bill Cramer Chevrolet, Buick, GMC!! More
My salesperson was Garrett Enfinger and he was outstanding. I felt no pressure from him and feel like I made a new friend! I love my new Vehicle!! JT the sales manager was great as well!! Thank outstanding. I felt no pressure from him and feel like I made a new friend! I love my new Vehicle!! JT the sales manager was great as well!! Thank you both!! I will recommend anyone I know looking for a vehicle to you!! More
Great experience! The environment at Bill Cramer Chevrolet is genuine and refreshing. They really do create an amazing buying experience! Ben was knowledgeable and friendly! Chevrolet is genuine and refreshing. They really do create an amazing buying experience! Ben was knowledgeable and friendly! More
It's about consistency! The only place that will ever sercice my Camaro! Bill Cramer Chevrolet GMC has always been consistent and on point with my vehicle. From a simple oil The only place that will ever sercice my Camaro! Bill Cramer Chevrolet GMC has always been consistent and on point with my vehicle. From a simple oil change to a one time breakdown their team was on it! No hidden agenda just a find it fix it approach! That's how I operate so we fit. The day my car fell on it's face I literally had to coast into the dealership after hours and use the drop off system....again after hours in the rain and no way home. As I was ready to walk off a young man approached me and asked if everything was alright. I explained the situation and he said come with me I'll give you a ride. This young man was one of the owners of the dealership! Went out of his way after what I'm certain was a long day for him...(after 1900 at this point). This is what guest service is about! You may think dealerships are overpriced but I will only use this dealership for my Chevy! Do the math...you aren't paying more....you're getting more! Thanks again Bill Cramer! More
Tire gauge was working fine until we replaced tires! Brought in chevy cruize for new tires..reminded mechanic that they need nitrogen fill,was told to bring it back in a couple of weeks didnt have nitrog Brought in chevy cruize for new tires..reminded mechanic that they need nitrogen fill,was told to bring it back in a couple of weeks didnt have nitrogen which means another trip. OK,but when we got home and started the car tire pressure gauge wasnt reading,called Derick right away,"he said easy fix bring it in" another trip P.City...was told that it need a fix and we had to pay and fix it on our own dollar,,,was working fine before the tires were replaced, what happen to the EASY FIX and isnt it odd that it was fine before!! More
Repair on 2011 Chevrolet PU in mid 2018 Took 2011 Chevrolet PU into Cramer's for engine problem in mid-2018. Repair work did not fix problem and discussion with Mr. Daniels was not helpful Took 2011 Chevrolet PU into Cramer's for engine problem in mid-2018. Repair work did not fix problem and discussion with Mr. Daniels was not helpful with repair costs. Got truck out of shop but engine work did not fix original problem. End result was getting new engine. Got truck back last week in Feb. 2019. Have not had enough time to evaluate latest repair work. Hope no further work is necessary!!!!!!!! FB Kennedy, Jr. More
repair my truck change date , was a work truck had for 5 days not 2, cost me 400 extra for U-Haul and tail gate was not on right. was Ford man, may need to go back. change date , was a work truck had for 5 days not 2, cost me 400 extra for U-Haul and tail gate was not on right. was Ford man, may need to go back. More
Bait and Switch Loan I would love to give them zero stars but that is not possible. On 3/9/2018 We secured a loan for a 2012 Chevy Camaro. On 3/26/2018 we were called and I would love to give them zero stars but that is not possible. On 3/9/2018 We secured a loan for a 2012 Chevy Camaro. On 3/26/2018 we were called and told our loan had been denied and our only option was a higher interest rate and a payment of 150.00 a month more. We were told we could accept this loan, return the car by end of business, and if we did not do one of those two things we could face criminal proscution. We had till the end of business that day to be back at the dealership. Upon arrival we met with the General Manager who informed us that it was all that loan company and they would not longer deal with them because of this. In addition we were told we could not get a loan from anyone else because my Mother in Law and my husband (her son) did not reside together. Our only option was the loan between myself and my husband. That loan was a 150.00 a month more. Bill agreed to drop the price by 50.00 a month if we signed the paperwork now. We agreed and they got the paperwork together. We sat down with Drew and as we went through the process we noticed GAP coverage and an Extended Warranty. I asked if this was required for the loan and Drew told us it was. We left that night with our car but something did not sit right with me. The next morning I called what I thought was Drew's number to ask about paperwork he may need. I had called a sales person I delt with first. He informed me he was not longer employed there and asked what was going on. He told me that they bait and switched the loan to make more money on the back end of the loan. Not sure what to believe I had Terry call the original loan company. He was informed that the loan was not denied, the dealership only checked the wrong box for Terry and his Mom living in the same house. All they had to do was check the correct box and resubmit the loan. It was approved pending that change. I then called the new loan company and questioned the requirement of GAP and Extended Warranty Coverage. I was told it was not a requirement. When I told them I wanted it cancelled they informed me that I would not receive a full refund because they put the wrong mileage for the vehicle. I have reported them to the BBB and the States Attorneys office. In addition I a posting all of the reviews I can to inform people so they are not victims of their bad practices. More