Bill Cramer Chevrolet GMC

I took my car to Cramer Chevrolet because it was making some squeaking noises and I wanted to make sure it would be ok for my drive home to Wisconsin. They recommended new front and rear brakes, new serpen some squeaking noises and I wanted to make sure it would be ok for my drive home to Wisconsin. They recommended new front and rear brakes, new serpentine belt, new struts with alignment and new tie rods which would have all been +$5500. I was pretty surprised my car needed anything because I am pretty good with maintenance and my regular Chevrolet service guy didn’t mention needing new brakes. But since I didn’t want to risk anything and because they said that was the cause of the noise we had Cramer take care of the brakes and the belt. The rest was not urgent. And $2000 was more than enough for us. When I got home I wanted to be sure the struts and tie rods were ok so I took my car to my regular Chevrolet service guy at EVS in Saukville. After checking my car they found that the brakes were not tightened properly and the struts and tie rods were NOT in need of any repair or maintenance. I definitely would not trust Cramer with my car again. More

Matt is always awesome, I will recommend Bill Cramer to anyone. Thank you guys for all you do. anyone. Thank you guys for all you do. More

Knowledgable service staff. Always concern in my well being I’m confident in the work they do Always concern in my well being I’m confident in the work they do More

Appointments don’t seem to mean much. Your vehicle is left in line until the others in front are serviced. I bought a new Denali around Mother’s Day and it was due “auto butler”. I drop Your vehicle is left in line until the others in front are serviced. I bought a new Denali around Mother’s Day and it was due “auto butler”. I dropped it off and expected a delay. I got a nice auto generated message from the service writer. I messaged back to please check this item. No response. Now it’s time for my first oil change and when I dropped it off, a day early, I asked for a them to look a a couple things. “We can’t do maintenance over here you need to take to the other service line”. Why can’t the combined service departments work together? I make arrangements to drop off my vehicle for service and I’d like it to be taken care of without making another trip into town to drive it from one service line to the other. More

Great experience! Service reps are professional and so respectful plus good communication (keeping me informed). Service reps are professional and so respectful plus good communication (keeping me informed). More

Nice place with nice people. They have a large selection and they get you out of there in a reasonable ammount of time. I have bought 5 vehicles here and haven't had a bad expe They have a large selection and they get you out of there in a reasonable ammount of time. I have bought 5 vehicles here and haven't had a bad experience. More

Freindly and pleasant dealership who value in taking care of their customers while waiting for their service to be completed. of their customers while waiting for their service to be completed. More

Found my issue and repaired it. Great service…👍 Would recommend to anyone for GM service… Great service…👍 Would recommend to anyone for GM service… More

Great dealership friendly great people,informative did what they said they would do very satisfied. what they said they would do very satisfied. More

Pleasant staff and environment. They always do a great job. I only use them for our buicks. They always do a great job. I only use them for our buicks. More