Bill Collins Ford Lincoln

very pleased with my visit. I was informed by the serice dep My visit was very good. My service person Daniel was very informative and kept me updated on what was going on with my vehicle. Pleased My visit was very good. My service person Daniel was very informative and kept me updated on what was going on with my vehicle. Pleased More

My name is Scott Smith. I had the pleasure of selecting Bill Collins Ford on Bardstown Road as the dealership to purchase my new Ford Fusion. Upon entering the showroom, we were greeted with a friendly wel Bill Collins Ford on Bardstown Road as the dealership to purchase my new Ford Fusion. Upon entering the showroom, we were greeted with a friendly welcoming staff. Courtney Maiden was the gentleman that made our car buying experience an enjoyable one. He was very personable and professional. Managers Joe Collins and Geoff Richardson were great in their roles as well. From start to finish, they made this my smoothest car purchase to date. Thanks fellas, keep up the good work! More

As a Ford worker in Louisville,KY it disturbs me to no Bill Collins Dealership is REFUSING to honor the A plan today. Believe me I will be letting corporate no about this change! The sales person was Sh Bill Collins Dealership is REFUSING to honor the A plan today. Believe me I will be letting corporate no about this change! The sales person was Shawn Thompson. More

Good experiences both in sales and service Chris in the Lincoln Service Dept. is excellent and the Lincoln Sales/Leasing Dept. treated me well. At the end of a 3 year Lincoln MKX lease I have Chris in the Lincoln Service Dept. is excellent and the Lincoln Sales/Leasing Dept. treated me well. At the end of a 3 year Lincoln MKX lease I have chosen to buy the vehicle. More

Best service My Lincoln MKX was due a 20K oil change service. Chris Fingar, Lincoln service advisor, arranged a service appointment for me. Upon arrival the vehicl My Lincoln MKX was due a 20K oil change service. Chris Fingar, Lincoln service advisor, arranged a service appointment for me. Upon arrival the vehicle was immediately taken to a service bay and I was allowed to wait in the customer lounge.The vehicle service was completed and total wash and cleanup was performed in about 1 1/2 hours.The car looked and smelled brand new again. Excellent service! Bill Collins Service Department has always treated me well. I highly recommend them. More

I went to Oxmoor ford and I guess they didn't want to sell me a truck, Bill Collins was great and it will be the only place I purchase a vehicle. Thanks Mr Hayden. sell me a truck, Bill Collins was great and it will be the only place I purchase a vehicle. Thanks Mr Hayden. More

Outstanding Personnel and Service Once again in obtaining my routine maintenance I experienced outstanding service. The employees are enthusiastic and knowledgeable. They never try a Once again in obtaining my routine maintenance I experienced outstanding service. The employees are enthusiastic and knowledgeable. They never try and sell me service or things I do not need. Honest to the core. More

Very good I continue going back there because I am treated nicely. I have had no problem with their work. I am offer a drive back to my home and I can wait in t I continue going back there because I am treated nicely. I have had no problem with their work. I am offer a drive back to my home and I can wait in the Lincoln room. More

Dealership was accessible & did fine work during this time of pandemic. They did not offer coupons nor honor Ford's rebate for The Works service, so it was a bit pricey. time of pandemic. They did not offer coupons nor honor Ford's rebate for The Works service, so it was a bit pricey. More

Great service and done very fast. I recently had 3 recalls on my car. I dropped it off and they had those recalls fixed plus a 75,000 mile inspection done in just a couple hours. You can't ask for fas recalls on my car. I dropped it off and they had those recalls fixed plus a 75,000 mile inspection done in just a couple hours. You can't ask for faster service than that. More