Bill Cole Nissan
Ashland, KY
By Type
59 Reviews of Bill Cole Nissan
Great experience! When I brought my car in for service, the process was quick and I was out of there in no time! Once I got my car back, Andy Knipp done his due dilige When I brought my car in for service, the process was quick and I was out of there in no time! Once I got my car back, Andy Knipp done his due diligence in explaining each aspect of the servicing and why. The overall process was quick and transparent, in which I left Bill Cole Nissan super satisfied! More
I was notified by Derek Hall about my Nissan Titan being due for a servicing, he was very nice and extremely apt in helping me schedule a day I could come in. Once I brought my truck in for the maintenance due for a servicing, he was very nice and extremely apt in helping me schedule a day I could come in. Once I brought my truck in for the maintenance appointment, Andy Knipp got me in quickly and thoroughly discussed what was done to my vehicle and why. He also assured me that if there was any issue to bring it straight back. Very good bunch to work with! More
Wonderful experience! Alex and Ethan made the process of purchasing my Nissan Rogue seamless and stress free. They were extremely transparent and worked tirelessly to get Alex and Ethan made the process of purchasing my Nissan Rogue seamless and stress free. They were extremely transparent and worked tirelessly to get me a realistic payment that I can avidly afford! Highly recommend! More
I was provided adequate assistance when inquiring online about my Nissan Frontier. Over the phone, Matthew was very thorough in preparing me for an appointment with the Nissan sales manager Alex. Once I arr about my Nissan Frontier. Over the phone, Matthew was very thorough in preparing me for an appointment with the Nissan sales manager Alex. Once I arrived to Bill Cole Nissan, Alex Endicott already had everything set in place and effectively discussed the details regarding my transaction. The process was smooth and seamless, in which I am in love my truck! More
Alex and Ethan are great to work with and the Service Team! I am always able to call them and get a solution quickly, saving money, understanding my paperwork, and keeping my car safe to drive - which is Team! I am always able to call them and get a solution quickly, saving money, understanding my paperwork, and keeping my car safe to drive - which is SUPER important :) More
Great experience! Sales team was very courteous and went above and beyond to help get me and my family in a new car that fits all our needs! Sales team was very courteous and went above and beyond to help get me and my family in a new car that fits all our needs! More
Super helpful, smooth sailing process. Answered any questions or concerned that I have had. I've gotten my last three cars through Bill Cole's and have never been disappointed with their s Answered any questions or concerned that I have had. I've gotten my last three cars through Bill Cole's and have never been disappointed with their sales or service departments. I love my Nissan. I'll definitely be back in the future. More
Not even first payment and car in shop. Traded in Brand new Nissan only 2800 miles due to rods in neck and back and car low. What a mistake was baited right into a 🍋. I am very up Traded in Brand new Nissan only 2800 miles due to rods in neck and back and car low. What a mistake was baited right into a 🍋. I am very up set with you all I have been dealing with you all for about 3 yrs always get a brand new nice car never miss payment, at the end of yr. The most is 3000 miles. The last was an Altima 2800 I have Rod in neck and Back so wanted something higher so I don’t have to bend also hearing impaired wanted new because I can’t hear and wanted warranty as I would feel secure as I have no family here. I seen a bunch of Jeeps acrossed street. Stopped and wanted same payment as ultimate. Bill said he didn’t have any but new would be coming in, and he would give me a call or text when one came in to fit my criteria. A couple of months later Keith sent me a message saying jeeps were in, I ask in my budget I was told to come in. I feel as if I was baited and ended up not getting a Jeep but a four wheel drive lemon Ford eco sport, they don’t even make anymore. When I test drove they had auto stop disable through out purchase I got up and was going to walk out as payment was higher, they told me no payment for three months promised a key, and 2 free oil changes. Apond driving 2 blocks to my house it kept hesitating, when I took title over Monday mentioned it to them they said I need to disable in which I had already read over weekend, and already had diasabled I have drove the car less than 300 miles. And already had to fill up twice. Apond giving my title I made them at least give me one of the oil changes they promised still never received the other key. On sales they said it only had 1200 miles they lied as it had 1300 miles when I registered Apond taking it to shop I drove with mechanic and showed him how this car hesitated at one point they said they were going to drive my friend and I were I. Th parking lot car wasn’t moved. But when mechanic drove with me he told me if I had heater and all the belles and whistles running it would be less power. This is very wrong to treat a good honest customer and this needs to be fixed as this is not exceptable. Especially when only 2300 on new Altima I hope we can address this problem. More