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Bill Cole Nissan

Ashland, KY

5.0
59 Reviews

2701 Winchester Ave, Suite 2

Ashland, KY

41101

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59 Reviews of Bill Cole Nissan

November 25, 2024

Great experience! When I brought my car in for service, the process was quick and I was out of there in no time! Once I got my car back, Andy Knipp done his due dilige More

by Ashley Hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Knipp
Nov 26, 2024 -

Bill Cole Nissan responded

Hi Ashley, thank you for sharing your great experience! We’re glad to hear that the process was quick and that Andy took the time to explain everything thoroughly. We strive for transparency and efficiency, and we’re thrilled you were satisfied with your service at Bill Cole Nissan!

November 25, 2024

I was notified by Derek Hall about my Nissan Titan being due for a servicing, he was very nice and extremely apt in helping me schedule a day I could come in. Once I brought my truck in for the maintenance More

by Dontrell Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Knipp; Derek Hall
Nov 26, 2024 -

Bill Cole Nissan responded

Hi Dontrell, we really appreciate your feedback! It’s fantastic to hear that Derek and Andy took care of you and made the service experience smooth and informative. We’re happy to know you had such a positive experience, and we’re here for you if you need anything else.

November 25, 2024

Wonderful experience! Alex and Ethan made the process of purchasing my Nissan Rogue seamless and stress free. They were extremely transparent and worked tirelessly to get More

by Teresa Cummings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Donley; Alex Endicott
Nov 26, 2024 -

Bill Cole Nissan responded

Hi Teresa, thank you for your wonderful review! We're so glad Alex and Ethan made your purchase of the Nissan Rogue a smooth and enjoyable experience. It’s fantastic to hear that they were able to help you find a realistic payment plan. We truly appreciate your recommendation and hope to serve you again soon!

November 25, 2024

I was provided adequate assistance when inquiring online about my Nissan Frontier. Over the phone, Matthew was very thorough in preparing me for an appointment with the Nissan sales manager Alex. Once I arr More

by Kevin Hubbard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Fulp; Alex Endicott
Nov 26, 2024 -

Bill Cole Nissan responded

Hi Kevin, thank you for your kind words! We're so glad Matthew and Alex were able to provide you with excellent service and make your truck purchase a smooth process. Enjoy your new Nissan Frontier, and we can’t wait to work with you again in the future!

November 22, 2024

bill cole nissan such a great dealership i have bought my past 3 cars from there. More

by brittanymurphy56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Donley
Nov 23, 2024 -

Bill Cole Nissan responded

Thank you so much for your wonderful review, Brittany! We're thrilled to hear that you've trusted us for your last three car purchases. We truly appreciate your loyalty and look forward to continuing to serve you for many more years to come!

November 22, 2024

Alex and Ethan are great to work with and the Service Team! I am always able to call them and get a solution quickly, saving money, understanding my paperwork, and keeping my car safe to drive - which is More

by lovemyjaden2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan, Alex, Derek
Nov 23, 2024 -

Bill Cole Nissan responded

Hi, Thank you so much for your fantastic review! We're thrilled to hear that Alex, Ethan, and the entire Service Team have been so helpful in keeping your car safe and saving you money. It’s wonderful to know you always feel supported and informed. We truly appreciate your trust and look forward to assisting you again in the future!

November 22, 2024

Great experience! Sales team was very courteous and went above and beyond to help get me and my family in a new car that fits all our needs! More

by S.B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Endicott
Nov 23, 2024 -

Bill Cole Nissan responded

Hi, Thank you for your kind review! We're so glad to hear that our sales team went above and beyond to help you and your family find the perfect car. It means a lot to us that you had a great experience, and we’re excited to have helped meet your needs. We look forward to serving you again in the future!

November 22, 2024

Super helpful, smooth sailing process. Answered any questions or concerned that I have had. I've gotten my last three cars through Bill Cole's and have never been disappointed with their s More

by TayTay1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Camden
Nov 23, 2024 -

Bill Cole Nissan responded

Hi, Thank you for your amazing review! We're so glad to hear that you've had a smooth and helpful experience with us. It’s fantastic to know that you love your Nissan and that we've earned your trust with your last three car purchases. We truly appreciate your loyalty and look forward to serving you again in the future!

November 21, 2024

Best dealership to work with! Fast, simple process. Was approved when NOWHERE else could get me approved! Highly recommend! More

by mullinshj9603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex endicott
Nov 22, 2024 -

Bill Cole Nissan responded

Hi, Thank you for the great review! We're thrilled to hear that we could make the process fast and simple for you, and that we were able to get you approved when others couldn't. Your recommendation means a lot to us, and we're here anytime you need us!

February 19, 2022

Not even first payment and car in shop. Traded in Brand new Nissan only 2800 miles due to rods in neck and back and car low. What a mistake was baited right into a 🍋. I am very up More

by franklin_vickie
Price
Recommend Dealer
No
Employees Worked With
Bill Auto Mall
Feb 19, 2022 -

franklin_vickie responded

My mistake 2800. Miles on Altima, This is very bad service it’s no wonder everyone is cold to people just can’t trust anyone now a days. Sad

Feb 22, 2022 -

Bill Cole Nissan responded

We understand your disappointment with your experience agree that this is not acceptable. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please contact Gary Edwards at gedwards@billcoleautomall.com at your earliest convenience to discuss this matter.

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