Bill Byrd Kia

Every time I take my vehicle in for an oil change it takes hours to get it done. The last several times I have taken my vehicle there a couple of days later I end up having additional problems with my v takes hours to get it done. The last several times I have taken my vehicle there a couple of days later I end up having additional problems with my vehicle, in which I have to turn around and take it right back to have it fixed. They are always trying to say there is something new wrong with my vehicle every time I take it in to them. They told me several months ago that I needed new tires. Now they have switched over to a new computer system and they are telling me that I do not need new tires. My check engine light and air bag lights have been going off and on for almost a year now and when I called to asked them if they could check the check engine light, they advised me that it would be about 3 months before they could look at it. The airbag light was on the last time they serviced it, and nobody said anything to me about it when they returned the vehicle. Hopefully you will not have to deal with the male that stand/sits behind the counter at the service department he is not friendly or helpful. There is a female that sits to the left of him, and she is great. When I have received my vehicle back from them servicing it they may or may not vacuum it and if they do vacuum it usually it's only the driver's floorboard. If I lived closer to a different KIA dealer, I would be willing to try a different dealer for services. More

AWESOME people and cars! The service department treated my hubby good and he was in and out very quickly... The service department treated my hubby good and he was in and out very quickly... More

They will lie to sell you a car, beware of all the salesman. They will do whatever it takes to make that sale. Just be forewarned. We have had two bad experiences with Kia one with a new car and one p salesman. They will do whatever it takes to make that sale. Just be forewarned. We have had two bad experiences with Kia one with a new car and one preowned vehicle. Please don't fall for the hype of the home of the 20 year 200,000 mile warranty its xx. More

Dennis our sales rep was awesome and treated us with respect and work very hard to get us in a brand new vehicle. respect and work very hard to get us in a brand new vehicle. More

Don't buy a car here we made that mistake we paid for all service in advance made appointment for service took 2 hour first time! Second time car sat in parking lot for 2 hours. Before we got tired of waitin service in advance made appointment for service took 2 hour first time! Second time car sat in parking lot for 2 hours. Before we got tired of waiting and left!! HAD APPOINTMENT BOTH TIMES WILL NEVER BUY. ANYTHING FROM BILL BYRD. KIA AGAIN! More

People should take a few mins and do a search on the Salesperson they're dealing with on a car. Mike Cross openly shared his racist thoughts and solutions for those that disagree to leave America on his Salesperson they're dealing with on a car. Mike Cross openly shared his racist thoughts and solutions for those that disagree to leave America on his Fb page. It shows how dirty some salespeople can be. His post is public so check it out before doing business with him!!! More

My wife needed a new car. We looked at a couple at Bill Byrd Kia, and they had a Seltos that we liked a lot. I called for a salesperson and got help from John Noble. I gave him a call and set up an appoint Byrd Kia, and they had a Seltos that we liked a lot. I called for a salesperson and got help from John Noble. I gave him a call and set up an appointment. He had the vehicle ready for us to test drive and we purchased it shortly afterwards. The sales people were very efficient with the transfer and paperwork. So far, we are very pleased. Thanks Bill Byrd Kia! More

This was a chance stop wasn’t actually planning on buying I was just “looking”. Mike Cross met me right off and was very informative and listened to what I was looking for and what my budget was. I ended up I was just “looking”. Mike Cross met me right off and was very informative and listened to what I was looking for and what my budget was. I ended up getting a car and was very pleased 😊. Everyone was extremely helpful and friendly not the usual pressure sales. 👍👍👍👍 More

The whole family is happy. I googled Kia Dealerships in my local area. I saw Bill Byrd Kia and decided to give them a call. Why? God was telling me this will be the best choice I googled Kia Dealerships in my local area. I saw Bill Byrd Kia and decided to give them a call. Why? God was telling me this will be the best choice for you and your family. Me and Mike Cross have been communicating back and forth for almost a week, while I was still trying to decide between a Soul, Sportage, and Sorento. Also trying to convince my dad to sign with me. I finally convinced my dad to sign with me. So on Tuesday Sept. 24th ,2019 me and my dad drove from F.W.B to P.C. to talk/work things over with Mike and his amazing team. Mike and his amazing team knew the trick. Mike had me and my father test drive the Sportage, after the test drive we both feel in love. We go back inside and do some more talking. Next, thing you know friendships were formed and I am driving home in a CPO Sportage. If you want a true and genuine CPO go to Bill Byrd Kia in P.C. They are are simply amazing. More

Bad experience Bought Car 1st of Aug but 12th it had broke down with recall part going on I trusted dealership to protect and provide proper maintenance on used cars Bought Car 1st of Aug but 12th it had broke down with recall part going on I trusted dealership to protect and provide proper maintenance on used cars which this shows they do not will never use them again More