Bill Byrd Kia

Service department Mr Alan Walker is beyond great. He takes time to help with questions and staff gets you in and don't have to worry about when I leave. I been comeing here for last 3 years and have He takes time to help with questions and staff gets you in and don't have to worry about when I leave. I been comeing here for last 3 years and have not any problems. MR Alan is a true asset to Kia and Bill Byrd company. Thank you. More

Mike Cross sat me down and discussed everything about our needs and pricing. He had several suggestions. We ended up with everything we needed and a 2023 Forte LSX at a price everyone was happy with. needs and pricing. He had several suggestions. We ended up with everything we needed and a 2023 Forte LSX at a price everyone was happy with. More

I would like to give Mrs. Mary and Mrs. Robbiepraise for excellent service. I was in a bind and I needed to have my car serviced quickly. I will be traveling the next day. Mrs Mary and Mrs. Robbiepraise for excellent service. I was in a bind and I needed to have my car serviced quickly. I will be traveling the next day. Mrs. Robbie was able to get me on the schedule the following day. Mrs. Mary was able to get my car to me and offered to wait on me because I would possibly be getting off late at work. Without fail ,I have experienced nothing less than quality,courteous and fast service from this dealership. I would like to say thank you to all from the recptionist0)000 to the person who picks up people to the mechanics that makes it happen. THANK YOU SO VERY MUCH!!! More

Every time I take my vehicle in for an oil change it takes hours to get it done. The last several times I have taken my vehicle there a couple of days later I end up having additional problems with my v takes hours to get it done. The last several times I have taken my vehicle there a couple of days later I end up having additional problems with my vehicle, in which I have to turn around and take it right back to have it fixed. They are always trying to say there is something new wrong with my vehicle every time I take it in to them. They told me several months ago that I needed new tires. Now they have switched over to a new computer system and they are telling me that I do not need new tires. My check engine light and air bag lights have been going off and on for almost a year now and when I called to asked them if they could check the check engine light, they advised me that it would be about 3 months before they could look at it. The airbag light was on the last time they serviced it, and nobody said anything to me about it when they returned the vehicle. Hopefully you will not have to deal with the male that stand/sits behind the counter at the service department he is not friendly or helpful. There is a female that sits to the left of him, and she is great. When I have received my vehicle back from them servicing it they may or may not vacuum it and if they do vacuum it usually it's only the driver's floorboard. If I lived closer to a different KIA dealer, I would be willing to try a different dealer for services. More

AWESOME people and cars! The service department treated my hubby good and he was in and out very quickly... The service department treated my hubby good and he was in and out very quickly... More

They will lie to sell you a car, beware of all the salesman. They will do whatever it takes to make that sale. Just be forewarned. We have had two bad experiences with Kia one with a new car and one p salesman. They will do whatever it takes to make that sale. Just be forewarned. We have had two bad experiences with Kia one with a new car and one preowned vehicle. Please don't fall for the hype of the home of the 20 year 200,000 mile warranty its xx. More

Dennis our sales rep was awesome and treated us with respect and work very hard to get us in a brand new vehicle. respect and work very hard to get us in a brand new vehicle. More

Don't buy a car here we made that mistake we paid for all service in advance made appointment for service took 2 hour first time! Second time car sat in parking lot for 2 hours. Before we got tired of waitin service in advance made appointment for service took 2 hour first time! Second time car sat in parking lot for 2 hours. Before we got tired of waiting and left!! HAD APPOINTMENT BOTH TIMES WILL NEVER BUY. ANYTHING FROM BILL BYRD. KIA AGAIN! More

People should take a few mins and do a search on the Salesperson they're dealing with on a car. Mike Cross openly shared his racist thoughts and solutions for those that disagree to leave America on his Salesperson they're dealing with on a car. Mike Cross openly shared his racist thoughts and solutions for those that disagree to leave America on his Fb page. It shows how dirty some salespeople can be. His post is public so check it out before doing business with him!!! More

My wife needed a new car. We looked at a couple at Bill Byrd Kia, and they had a Seltos that we liked a lot. I called for a salesperson and got help from John Noble. I gave him a call and set up an appoint Byrd Kia, and they had a Seltos that we liked a lot. I called for a salesperson and got help from John Noble. I gave him a call and set up an appointment. He had the vehicle ready for us to test drive and we purchased it shortly afterwards. The sales people were very efficient with the transfer and paperwork. So far, we are very pleased. Thanks Bill Byrd Kia! More