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Bill Brown Ford Inc
Livonia, MI
305 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 305 reviews
August 28, 2024
This dealership is amazing! Chuck Fay met me on his day off, and let me test drive the vehicle I was interested in. We worked out the deal and scheduled a pick up for the fol Chuck Fay met me on his day off, and let me test drive the vehicle I was interested in. We worked out the deal and scheduled a pick up for the following Friday. Unforeseen circumstances caused me to pick up the car two days early, but Chuck was accommodating. The very next day, I got a flat tire and Chuck worked with my local Ford dealership to get it replaced! Chuck now has a loyal customer as does Bill Brown Ford!! More
by Oleisa
Employees Worked With
August 25, 2024
Very good experience leasing vehicle thru dealership. Mr. Miller was very professional and helpful whole process Mr. Miller was very professional and helpful whole process More
by Na
Employees Worked With
August 19, 2024
Keith Jewell is absolutely wonderful to work with. He helped with myself and now my mother with awesome lease deals! Painless and enjoyable experience. Ask for Keith! He helped with myself and now my mother with awesome lease deals! Painless and enjoyable experience. Ask for Keith! More
by SamanthaK
Employees Worked With
August 14, 2024
Very Clean and The Relaxing Atmosphere was nothing Short of an Absolute Joy. The Customer Service was Also Outstanding . of an Absolute Joy. The Customer Service was Also Outstanding . More
by DGOTT
Employees Worked With
August 13, 2024
Dealership was super clean and everyone in there was super friendly. I wouldn’t go to any other dealership besides Bill Brown. I worked with Michael Gurney and he was very knowledgeable and explained ev super friendly. I wouldn’t go to any other dealership besides Bill Brown. I worked with Michael Gurney and he was very knowledgeable and explained everything and was patient with me while we were looking and figuring out stuff. More
by Thuntwr11
Employees Worked With
August 13, 2024
Very smooth transaction, turning in my old car and getting my new one. New car was ready and waiting for me to pick up. Been working with Keith Jewell for over 30 years now. getting my new one. New car was ready and waiting for me to pick up. Been working with Keith Jewell for over 30 years now. More
by Sherry
Employees Worked With
August 11, 2024
Scott Daughtry was such a great person to deal with when buying my first brand new car in over 40 years. Got me in a beautiful escape. I love it. Quick and easy and very professional. Thanks Scott I lov buying my first brand new car in over 40 years. Got me in a beautiful escape. I love it. Quick and easy and very professional. Thanks Scott I love my new car! More
by mcpeg528
Employees Worked With
August 05, 2024
A very friendly and receptive staff. Our salesman Matt Wisniewski was very accommodating. Bill Brown Ford is there to sell you the vehicle you want not the vehicle they want. This was ou Our salesman Matt Wisniewski was very accommodating. Bill Brown Ford is there to sell you the vehicle you want not the vehicle they want. This was our first experience with Bill Brown Ford and we were very impressed. We will buy all of our new Ford vehicles from Bill Brown. Thanks again, Matt for all of your help! More
by srstrasser1
Employees Worked With
Matt Wisniewski
August 03, 2024
Excellent service. Helpful & friendly staff. Great experience from start to end. Highly recommend there services and we will be repeat customers in the future. Helpful & friendly staff. Great experience from start to end. Highly recommend there services and we will be repeat customers in the future. More
by Jon Birchard
Employees Worked With
August 02, 2024
My wife and I thoroughly appreciated our salesman Nolan’s attention to detail and his knowledge of the car we were planning on leasing. He was patient and took the time to explain as well as demonstrat attention to detail and his knowledge of the car we were planning on leasing. He was patient and took the time to explain as well as demonstrate how to use many of the features. I feel Nolan will be a great addition to your sales team. Thanks More
by ckbyrdland
Employees Worked With
