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Bill Brown Ford Inc

Livonia, MI

4.7
304 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

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Showing 304 reviews

November 01, 2024

Tony helped me lease my first car and I love it! He was very helpful and took his time to explain the leasing process to me. More

by mollymurphyo1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Juncaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Bill Brown Ford Inc responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Molly, for choosing Bill Brown Ford Inc!

October 26, 2024

I've been leasing or buying my cars from Bill Brown for approximately 27 years and my sales person Chris Miller has been nothing but outstanding through these years finding me the vehicle I wanted . More

by kcyoung5000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Bill Brown Ford Inc responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Bill Brown Ford Inc are glad to have you as a customer.

October 25, 2024

I have purchased many vehicles from Bill Brown and my salesman Rick Vaughn has always found me the truck l am looking for. He’s professional not pushy and very easy to work with. He will be missed with h More

by d.mholeva
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Bill Brown Ford Inc responded

Thank you so much for your wonderful review! We are thrilled that Rick had the opportunity to provide you with great service. We thank you for choosing Bill Brown Ford Inc!

October 17, 2024

My husband and I buy all of our cars from Tony at Bill Brown. He’s very helpful choosing a car and making the buying process go smooth. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Juncaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Bill Brown Ford Inc responded

Thank you, Lisa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you again for choosing Bill Brown Ford Inc. We look forward to having you as one of our valued customers for many more years to come!

October 16, 2024

I have been a customer since 1997. I keep going back because they have earned my trust and have always looked to get me the best deal possible. More

by tpsimo19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Bill Brown Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Brown Ford Inc.

October 16, 2024

Bill Brown Ford and Jeff Muntean are the best. I used to get very anxious leasing a new vehicle, felt I had to double and triple check every time. But Jeff makes me feel at ease. He is trustworthy More

by Amy S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Muntean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Bill Brown Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jeff to be a positive one. Please don't hesitate to reach out if you need anything else.

October 13, 2024

Fast, friendly, and professional service from everyone. Their salesman Rob Vanassche is one of the finest people to deal with for any sales, and one of the finest human beings you may ever encounter. More

by sleads30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob VanAssche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bill Brown Ford Inc responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Rob and our team here at Bill Brown Ford Inc. are glad to have you as a customer.

October 03, 2024

Helpful, efficient process during my purchase of a new car, and introduction to my new car. More

by LBozgan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rudy Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, the “tech” assistant, was very helpful.
Oct 05, 2024 -

Bill Brown Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 02, 2024

Chris Soutar, is always professional and thorough. We planned a couple weeks in advance for me to turn in my lease vehicle. Everything was set up and ready for me to pick up on agreed date. Appreciate More

by BHnovi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Soutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Bill Brown Ford Inc responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with great service. We thank you for choosing Bill Brown Ford Inc!

September 28, 2024

Honest and helpful especially Rick Williams dealt there for years never disappointed thanks to all More

by powen61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Bill Brown Ford Inc responded

Thank you for taking the time to share your thoughts on working with Rick and our team. We're glad to hear we delivered such a great experience!

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