Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Brown Ford Inc
Livonia, MI
314 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 314 reviews
September 05, 2022
We were in need of a new car, and Zac Archer of Bill Brown Ford delivered. And Zac came through for us on his wedding eve. It will be a good relationship for all involved. Brown Ford delivered. And Zac came through for us on his wedding eve. It will be a good relationship for all involved. More
by Bill
Employees Worked With
Zac Archer
August 29, 2022
I've lost track of how many vehicles I've purchased from Bill Brown Ford over the past quarter century. It's a great place to do business. I will never go anywhere else. Bill Brown Ford over the past quarter century. It's a great place to do business. I will never go anywhere else. More
by DSINNOTT
Employees Worked With
Rick Vaughn, Zac Archer
August 08, 2022
Sales experience is excellent. Vita is very knowledgeable and informative, pleasant to deal with during sales. Extremely disappointed with Service. 5 weeks wait to get service o Vita is very knowledgeable and informative, pleasant to deal with during sales. Extremely disappointed with Service. 5 weeks wait to get service on digital display and then was asked to wait an additional 3 weeks. Try driving unable to select and use basic functions very frustrating. Appointments with Fast Lane way to long. I currently have a recall, no image on my backup camera and was told to wait 25 days to have this fixed. I consider the backup camera a safety devise. Me and my family have been buying vehicles for approximately 35 years at this dealership means absolutely nothing. More
by donsharpe
Employees Worked With
Vita
July 30, 2022
They have a sign for there service department that says they have Quick Service but it takes 2 weeks to even get an appointment for a simple oil change and tire rotation? Don' t that is Quick! Cannot do they have Quick Service but it takes 2 weeks to even get an appointment for a simple oil change and tire rotation? Don' t that is Quick! Cannot do paperwork on there cars milage for carfax! More
by kweedo
Employees Worked With
John Kruse, Zac Archer
July 26, 2022
Bill Brown Ford always makes the leasing process so easy and completely seamless! I am 100% confident in their knowledge and above all - honesty! It is so important to me to work with a dealership that I and completely seamless! I am 100% confident in their knowledge and above all - honesty! It is so important to me to work with a dealership that I can trust and I really trust Bill Brown Ford! I could not be happier with my experience leasing my beautiful 2022 Ford Edge! More
by hollygoodfellow
Employees Worked With
Marty Pearson, Zac Archer
